Administrative Assistant-Hero Program Jobs

Purpose: Provide administrative support for the program operations including general office services, client relations, scheduling of clients, and scheduling of classes. The Administrative Assistant also provides administrative support to the Program Director.

Key Accountabilities

• Serve as office/community liaison in responding to external requests.
• Manage all incoming mail, check for date deadlines, responses or materials needed.
• Make logistical meeting arrangements for staff meetings and trainings including rooms and set-up, food service, confirmations.
• Compose, prepare and mail HERO program announcements and other program correspondence.
• Maintain HERO Program personnel files (excluding payroll and leave data).
• Answer questions about HERO programs and processes.
• Oversee status of office equipment, coordinate phone system maintenance for administrative area.
• Communicate client needs, whereabouts to staff.
• Create and update procedure manuals for front desk/administrative area.
• Assist with data entry as needed for HERO Program client files and for HERO Program Performance Improvement process.
• Answer phone calls and direct calls to appropriate parties.
• Maintain inventory of office supplies and order as needed.
• Maintain a professional welcome area.
• Aid HERO department with tasks and projects as needed.
• Assist with client pass management system.
• Assist the Program Director and other staff with coordination of classes, peer meetings, and education programs.
• Direct assigned volunteers to carry out tasks in the administrative area.
• Accept client and third party payments and take monies to Billing department each day.
• Assist in the Intake process by searching belongings, deliveries and maintaining client property documentation.
• Greet visitors, clients and staff, ascertain their nature of business, and direct them to appropriate individuals.
• Additional responsibilities may be assigned.

Monday-Friday 7 am -3:30 pm $17.50/hour

Position Requirements

• Abides by all specific program and Agency procedures, policies, and requirements.
• An authentic and honest employee plays a key role in the client’s recovery. Often, an employee will inadvertently become a role model for the client, regardless of whether an employee has direct contact with clients on a daily basis. Therefore, Stephen Center employees will conduct themselves with honesty and integrity.
• Minimum of high school diploma or GED.
• Pushing/Pulling– Periodically
• Lifting up to 20 pounds - Periodically
• While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate.
• Excellent written, oral and interpersonal communication skills.
• Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Self-starter with ability to work independently.
• Standing - Periodically
• Work experience in an administrative position.
• Standing/Walking - Periodically
• Strong organizational and time management skills.
• Kneeling – Periodically
• Proficiency with Microsoft Office suite, including Word, Excel and PowerPoint.
• Conducts self in a manner of professionalism that is conducive to recovery from mental illness, co-occurring disorders and overall wellness, including a minimum of one year of continuous sobriety if in recovery, from the substance for which you are in recovery.

Great Health Benefits

Employee-only coverage -2 plans are FREE!!

Dental and vision are covered 100%

Other Benefits Include

SIMPLE IRA with 3% match

Paid vacation and sick time

Complimentary Life Insurance, Accidental Death/Dismemberment Insurance

10 paid holidays

Free Planet Fitness membership to 36th & Q location-$120 value!

Free membership to AccessPerks!! America's largest employee discount network!

22% Discount at Verizon Wireless

Free on-site lunches

Monthly employee engagement activities, recognition opportunities and more!!

Stephen Center offers competitive salaries and a full array of benefits commensurate with NAM Guidelines.

Stephen Center is an Equal Opportunity Employer.

Thank you for your interest in Stephen Center!