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Customer Support Hero Jobs in California

Customer Support Hero, Flickr
By SmugMug At Mountain View, CA, United States
Organizational skills with the ability to manage numerous priorities at once
Acknowledge, troubleshoot, and resolve customer inquiries and complaints
Excellent written and communication skills
Ability to not only work independently, but as part of a team (all remotely!)
Role reports to: Customer Support Manager
Communicate with customers through email and social media
Entertainment Super Hero/Villain - $21.00/Hr.
By Six Flags Magic Mountain At Santa Clarita, CA, United States
Working in extreme heat, sun, cold, wetness, humidity and temperature change.
All lifts over 51 lbs. require help from a coworker or mechanical device.
Overtime of adults may be required from time to time to accommodate the business need
Chest: 32” to 34” (cup size - B/C)
Shoes: Up to a Men’s 13
Shoes: Up to a Men’s 12
Associate Manager, Hero Content Packaging
By Warner Bros. Discovery At San Francisco, CA, United States
Expansive copy-writing skills with social experience preferred
Create and manage Bleacher Report’s packaging strategies around premium content
Passionate sports fan with 3-5 years of experience in digital media and content strategy
Proven experience packaging content across multiple social platforms
Extensive knowledge of latest sports culture trends and how to leverage in digital media
Experience editing for social platforms like YouTube, Instagram and TikTok

Are you a customer service superstar? Do you have a passion for helping people? We are looking for a Customer Support Hero to join our team and provide exceptional service to our customers! If you have a knack for problem-solving and a desire to make a difference, this is the perfect job for you!

Overview Customer Support Hero is a customer service role that involves providing technical support to customers. The role involves responding to customer inquiries, troubleshooting technical issues, and providing solutions to customer problems. The Customer Support Hero must be able to provide excellent customer service and be knowledgeable about the products and services they are supporting. Detailed Job Description The Customer Support Hero is responsible for providing technical support to customers. This includes responding to customer inquiries, troubleshooting technical issues, and providing solutions to customer problems. The Customer Support Hero must be able to provide excellent customer service and be knowledgeable about the products and services they are supporting. The Customer Support Hero must be able to communicate effectively with customers and provide timely and accurate solutions to customer inquiries. Job Skills Required
• Excellent customer service skills
• Knowledge of customer service principles and practices
• Ability to troubleshoot technical issues
• Excellent communication skills
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Knowledge of computer systems and software
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to troubleshoot technical issues
• Excellent communication skills
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of troubleshooting techniques
• Knowledge of customer service software
Job Experience
• Previous customer service experience
• Experience troubleshooting technical issues
• Experience working in a fast-paced environment
Job Responsibilities
• Respond to customer inquiries in a timely and accurate manner
• Troubleshoot technical issues and provide solutions to customer problems
• Provide excellent customer service
• Maintain customer records and update customer information
• Follow up with customers to ensure their satisfaction
• Monitor customer feedback and provide feedback to management