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Customer Success Partner – Pharmaceutical Industry Jobs

Customer Success Specialist (Learning Partner)
By ClassUp At United States
3+ years customer support experience in a technology/education/internet/service field.
3+ years’ experience with inbound/outbound calls.
Excellent verbal and written communication skills.
Provide quality support in the areas of handling questions, troubleshooting, and account assistance.
Escalate issues that cannot be immediately resolved and proactively provide updates to customers on open cases.
Work with other departments when necessary as client advocates to ensure resolution.
Customer Success Partner Jobs
By Confiz At Dallas, TX, United States
Steer the team of program leads and project managers responsible for delivery of solutions and services to defined success KPIs.
Own the P&L of the assigned Accounts and ensure effective reporting and financial tracking working closely with Finance and Delivery functions.
Demonstrable lifecycle experience of digital projects
Demonstrated experience negotiating and closing statements of work and similar agreements with customers
Experience working with virtual teams across multiple geographic locations.
A strong consulting, business and sales background, with extensive related experienceis a preference.
Director Of Pharmaceutical Industry Solutions
By Siemens Digital Industries Software At Livonia, MI, United States
Experience or certification in program and project management; ability to bring together diverse stakeholders from software
Collaborate with external solution and technology partners to extend Digital Industry solution capabilities
Experience in Life Science data integration and developing and executing digital strategies for realizing the Digital Twin of
Deep application knowledge with several of the following software technology categories corresponding to Siemens DI
Define and guide the realization of Pharmaceutical focused solutions that span the full Digital Industry portfolio with a focus on
Create competitively unique solutions that resolve unmet industry needs, and anticipate future opportunities, by applying
Enablement Customer Success Performance Partner
By DocuSign At Chicago, IL, United States
Understand industry and GTM approach and use knowledge to build credibility and trust with leaders
Manage stakeholders cross-functionally to design and deliver a multi-modality aligned enablement plan with outcomes that drive revenue growth and customer success
5+ years of combined experience in CS and enablement function
Strong communication and interpersonal skills
Attention to detail and exemplary organizational skills
Analytical skill set to drive insights from data and measure the impact of enablement programs at scale
Senior Director, Customer Success (Farmer) – Healthcare Pharmaceutical
By Tredence Inc. At United States
Strong interpersonal and team management skills.
At least 10+ years’ experience managing relationships for one or multiple Fortune 500 clients.
At least 10+ years’ experience with top line revenue responsibility &/or influencing for one or multiple clients.
Proven business development skills, seeking out and closing business opportunities and growing existing relationships.
At least 8+ years’ experience in either Healthcare or Pharmaceutical Industry.
Minimum of 10 years’ experience in the analytics, machine learning, information technology or consulting space.
Director Of Customer Success/Hospital Liaison - Southern Nj Region (Prefer Healthcare Or Medical Industry Background)
By Persante Health Care At Mount Laurel, NJ, United States
Your Primary Duties and Responsibilities included the following
Physical Requirements & Mental Demands
Director of Customer Success (Independent, "Stand Alone" Role)
As with any job, other duties may be assigned to you as appropriate.
1. Collaborates and participates with quality assurance reports to internal and external customers.
2. Attends quality assurance meetings, physician meet and greets and other appropriate meetings.
Tiktok Commerce - Industry Business Partner
By TikTok At New York, United States

Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, ...

Customer Success Partner Jobs
By BillingPlatform At Denver, CO, United States
Strong account management, client service, and/or management consulting experience
Cultivate relationships with key customer roles from functional owners to senior management
Proactively identify where and how BillingPlatform capabilities can deliver incremental business value
Aligns the customer roadmap to current capabilities as well as future product direction
7+ years customer-facing experience in customer success, technical sales, or professional services
Experience in the high tech industry, preferably in a Software as a Service (SaaS) environment
Customer Success Partner Associate
By SAP At , Newtown Square, 19073, Pa
Commercial experience including experience developing account management plans and contract negotiation
Manage new account assignment into portfolio
0-3 years of experience in the following areas:
Develop and implement account strategies and implementation plans for renewal customers that increase revenue retention and growth.
Increase cloud revenues through improved renewal rates, inclusive of cross or upsell and potential restructures of the contract.
Proficiency in Microsoft Office: Excel, PowerPoint, Word and Outlook
Senior Customer Success Manager (B2B Gaming Industry) (Remote, United States)
By Solsten At United States
Last but not least, you possess excellent time management skills with the ability to prioritize and shift workload to meet deadlines.
Bachelor’s degree in Business, Psychology, or equivalent practical experience as a Customer Success Manager.
Continuously plan, test, and improve our Customer Success process to ensure an exceptional customer experience to our clients.
Introduce new features, and offers to our customers that add value according to the customers' unique situation and position.
You bring great experience navigating customer organizational structures, defining milestones, success criteria, resource allocation, and on-time delivery.
You are a great communicator and communicate proactively and straightforward, while demonstrating excellent written and oral communication skills.
Learning Partner (Customer Success Specialist)
By ClassUp At United States
3+ years customer support experience in a technology/education/internet/service field.
3+ years’ experience with inbound/outbound calls.
Excellent verbal and written communication skills.
Provide quality support in the areas of handling questions, troubleshooting, and account assistance.
Escalate issues that cannot be immediately resolved and proactively provide updates to customers on open cases.
Work with other departments when necessary as client advocates to ensure resolution.
Customer Success Manager - Sr. Associate Partner
By FICO At , $95,000 - $149,000 a year
Extensive client management experience gained within the software industry.
Lead and manage the sales to professional services hand-off/ knowledge transfers.
Collaborate with the appropriate Account Managers to ensure effective account planning and a stable revenue forecast.
Strategize on how to present FICO offerings and gain traction with customers at different levels in the client organization.
Coordinate and manage RFP responses while working with various internal groups
Manage all deals in Sales Force
Customer Service / Kitchen & Bath Industry
By Delorie Countertops and Doors At , Pompano Beach, Fl
Be experienced in the kitchen & bath and/or interior design industry
Posses above average basic math skills and be comfortable doing math frequently
To be confirmed upon experience level…
Efficient with general office duties
Be organized, detailed oriented and able to multi-task
Pharmaceutical Industry Regulatory Analyst
By Jobot At Chicago, IL, United States
Quantify potential impact of various pricing strategies against various State Price Transparency and Medicaid rebate reporting requirements.
Build a knowledge base of reference materials to support internal queries and future projects
4+ years of experience in a wide range of pharmaceutical industry regulatory matters
Experience extracting, manipulating, and analyzing large data sets using Excel and then using it to draw conclusions
Experience building and presenting impactful PowerPoint presentations to assist in selling the advisory service
High degree of analytical and quantitative problem-solving skills and attention to detail
Partner, Customer Success Jobs
By Clutch Group, Inc. At , Remote Up to $250,000 a year
Lead teams of Senior/Engagement managers & consultants in executing cutting-edge analytical solutions and capabilities for clients.
Analyze clients' business to generate insights, develop recommendations, and present to clients and management.
Be accountable for a book of business of client accounts, including growth strategy, P&L management, resource planning, and client escalations.
Education from a top-tier university (Master’s degree) or 10+ years of work experience with a Bachelor’s degree.
Design a roadmap for building analytics capabilities for customer portfolios, understanding their strategic direction.
Developed teams with diverse backgrounds and skills.
Digital Evangalist – Life Science Industry (Med Device Or Pharmaceutical)
By Siemens Digital Industries Software At , Charlotte, Nc $156,300 - $312,600 a year
Required Knowledge/Skills, Education, and Experience:
Preferred Knowledge/Skills, Education, and Experience
Identify key solution enhancements (gaps) based on industry direction inclusive of Regulatory/Compliance requirements
Comprehensive knowledge of customer business to identify opportunities for Siemen’s solution expansion.
Minimum of at least 5 years of Life Science industry experience
Experience with Industry Software Solutions required (ALM / PLM / MES)
Partner, Customer Success, Banking
By Clutch Group, Inc. At , Remote Up to $250,000 a year
Understanding the customer’s business, generating insights, developing recommendations, and presenting these to clients and their management.
Create strategy and design plans for building analytics capabilities for a client portfolio
Hands on experience with the banking and/or financial services industry required
10+ years of experience in managing and scaling engagements across various industries or functions with demonstrated track record of successful leadership
Experience working with reputed consulting firms
Experience in developing and nurturing cross-functional and cross-cultural teams globally

Are you passionate about helping pharmaceutical companies succeed? We are looking for a Customer Success Partner to join our team and help our clients maximize their success in the pharmaceutical industry. You will be responsible for developing and maintaining relationships with our clients, providing them with the best customer service experience possible, and ensuring their success. If you have a passion for customer success and the pharmaceutical industry, this could be the perfect job for you!

Overview:

A Customer Success Partner – Pharmaceutical Industry is responsible for providing customer service and support to pharmaceutical companies. They are responsible for ensuring customer satisfaction and helping to build relationships with customers. They must be knowledgeable about the pharmaceutical industry and have excellent communication and problem-solving skills.

Detailed Job Description:

The Customer Success Partner – Pharmaceutical Industry is responsible for providing customer service and support to pharmaceutical companies. They are responsible for understanding customer needs and providing solutions to meet those needs. They must be knowledgeable about the pharmaceutical industry and have excellent communication and problem-solving skills. They must be able to build relationships with customers and ensure customer satisfaction. They must also be able to identify opportunities to increase customer loyalty and satisfaction.

What is Customer Success Partner – Pharmaceutical Industry Job Skills Required?

• Knowledge of the pharmaceutical industry
• Excellent communication and problem-solving skills
• Ability to build relationships with customers
• Ability to identify opportunities to increase customer loyalty and satisfaction
• Ability to provide customer service and support
• Ability to work independently and as part of a team

What is Customer Success Partner – Pharmaceutical Industry Job Qualifications?

• Bachelor’s degree in a related field
• At least two years of experience in customer service or a related field
• Knowledge of the pharmaceutical industry
• Excellent communication and problem-solving skills
• Ability to build relationships with customers
• Ability to identify opportunities to increase customer loyalty and satisfaction

What is Customer Success Partner – Pharmaceutical Industry Job Knowledge?

• Knowledge of the pharmaceutical industry
• Knowledge of customer service and support
• Knowledge of customer loyalty and satisfaction
• Knowledge of problem-solving techniques
• Knowledge of relationship building

What is Customer Success Partner – Pharmaceutical Industry Job Experience?

• At least two years of experience in customer service or a related field
• Experience in the pharmaceutical industry
• Experience in customer loyalty and satisfaction
• Experience in problem-solving
• Experience in relationship building

What is Customer Success Partner – Pharmaceutical Industry Job Responsibilities?

• Provide customer service and support to pharmaceutical companies
• Understand customer needs and provide solutions to meet those needs
• Build relationships with customers and ensure customer satisfaction
• Identify opportunities to increase customer loyalty and satisfaction
• Work independently and as part of a team