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Customer Services Advanced Analytics Specialist Jobs

Specialist Or / Sr. Operations Research & Advanced Analytics Specialist
By BNSF Railway At Fort Worth, TX, United States
Communicating proposed business solutions, status and findings to senior management and key stakeholders
Practical experience applying quantitative techniques to solve real-world problems
Strong programming skills in an object-oriented programming language, such as Python, Java, C++, or VB.Net
Excellent written, verbal, and interpersonal communication skills
Knowledge of machine learning and statistical modelling is preferred but not required
Knowledge of visualization software such as Tableau / PowerBI is preferred but not required
Manager Ii, Advanced Analytics--Walmart Fulfillment Services
By Walmart Marketplace At San Francisco, CA, United States
Owning complex projects end-to-end for a business area, category or prototype.
Managing risk associated with implementation.
Developing data models (algorithms, approaches) for complex projects within a business area or category to drive business results and value.
Adding visibility to key trends through weekly reporting in business review meetings.
Collaborating with project team to implement analytical solutions.
Developing and executing advanced analytics solutions to address unique business and technical problems, and supporting data-driven decision making.
Manager Ii, Advanced Analytics
By Walmart At San Bruno, CA, United States
Use statistical power analysis and hypothesis testing to shape and drive the analytics strategy for the Product Management team
Experience with statistical concepts and knowledge of Test/Control methodologies
Partner with Product Managers and Engineering teams to accurately track and analyze existing and new product initiatives.
BA/BS in Business, Engineering, Mathematics, Statistics or related field (or equivalent experience)
6-8+ years of experience in data analysis or an analytical capacity
3+ years of experience in Product Analytics, Data Science, Digital Analytics, or eCommerce Analytics
Sr Specialist Advanced Analytics
By AT&T At Dallas, TX, United States
Disability Benefits (short term and long term)
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Additional sick leave beyond what state and local law require may be available but is unprotected
Life and Accidental Death Insurance
Customer Services Specialist Jobs
By InfiCare Staffing At Chesterfield Township, MI, United States

Job Title: Customer Services Specialist Location: Chesterfield, MI Duration: 3 months Shift: 8am- 6pm (start and end times will vary) M-TH 8am 4pm Friday Working at a family practice ...

Customer Services Specialist Jobs
By American Red Cross At Pennsylvania, United States
Day shift hours, 5 days per week (must be willing to work weekends)
On-call 3-4 times per year
Rotate 3 working Holidays per year
Investigate and resolve hospital shipment problems.
Health Spending Accounts & Flexible Spending Accounts
Disability and Insurance: Short + Long Term
Customer Services Specialist - 687428
By Mancan At Uniontown, OH, United States

Customer Services Specialist Canton Mancan Professional Staffing Agency is assisting a North Canton company is seeking a clerical candidate with good customer service skills for answering a multi line ...

Senior Advanced Analytics Jobs
By DIRECTV At El Segundo, CA, United States

DIRECTV, LLC is seeking a Senior Advanced Analytics in El Segundo, CA (& various unanticipated locations throughout the US; may work from home) to gather, analyze, and interpret a wide variety of ...

Principal, Advanced Analytics Jobs
By DIRECTV At El Segundo, CA, United States
Excellent organizational, analytical, and time management skills.
Combine multiple data sets, determine the best approach and variables, and drill to the root cause through analysis and business knowledge,
Develop & manage production reports, charts, tables, and other visual aids.
Strong oral, written, and interpersonal communication skills; capable of explaining complex information to others in a straightforward manner.
This is a remote position that can be located anywhere in the United States.
Gather, analyze, and interpret a wide variety of data to identify causal relationships and trigger points that influence customer behavior.
(Usa) Manager Ii, Advanced Analytics
By Walmart At New York, NY, United States
Ability to work with all levels of management and ability to work well in cross functional settings.
Work with various InHome stakeholders to understand the business problems, compile requirements, assess the data strategy, and propose a solution.
Identify and pursue opportunities to improve InHome's data capabilities and process.
At least 3 years of experience in Data Analytics. Strategy or Business Operations experience is a plus.
Develop a detailed understanding of InHome's operations and business model .
Identify strategic areas of opportunity and provide recommendations to Senior Leaders by analyzing business metrics and extracting insights.
Senior Director, Advanced Analytics
By AbleTo Inc. At United States
Implement best practices in data management, quality control processes, and maintaining code/documentation repositories
Drive the continuous improvement of team’s capabilities & tools
Ensure the transmission and sufficiency of the team’s technical knowledge by mentoring new members of the team
You have 8 or more years of experience in healthcare analytics
You hold a BS & Masters Degrees in advanced statistics, informatics, biostatistics, or actuarial science, or equivalent work experience
You are excited about forming relationships with clients and working closely with Account Managers and Sales teams
Manager Ii, Advanced Analytics
By Walmart Marketplace At San Francisco Bay Area, United States
3-5+ years of professional experience in analytics utilizing SQL, data preparation tools and data visualization tools
Experience collaborating with partner teams to generate results that define organizational goals and KPIs.
Experience with SQL and cloud technologies like Google BigQuery, Databricks, Presto etc.,
Experience with data visualization tools such as Tableau, Looker, or Microsoft Power BI.
Data preparation, wrangling and cleansing using tools such as R/Python, Alteryx, KNIME, Tableau Prep or similar tools.
Perform deep dive analysis to influence metrics such as GMV, sellers, traffic, volume, and SKU performance to drive fulfillment strategic decisions.
Customer Analytics Specialist Jobs
By Macy's At New York, NY, United States
Time management skills and ability to handle multiple projects with competing priorities.
Analyze and report on performance of promotional events based on marketing tactics, event offer, customer behavior, competitive landscape, etc.
Determine optimal offers for coupons, free shipping thresholds, deals and promotions.
Standardize and automate ongoing reporting for promotions and events to enhance real time decision making capabilities.
2+ years of experience using data to develop business insights and recommendations.
Experience analyzing performance of marketing programs.
Manager Ii, Advanced Analytics
By Walmart Marketplace At New York City Metropolitan Area, United States
3-5+ years of professional experience in analytics utilizing SQL, data preparation tools and data visualization tools
Experience collaborating with partner teams to generate results that define organizational goals and KPIs.
Experience with SQL and cloud technologies like Google BigQuery, Databricks, Presto etc.,
Experience with data visualization tools such as Tableau, Looker, or Microsoft Power BI.
Data preparation, wrangling and cleansing using tools such as R/Python, Alteryx, KNIME, Tableau Prep or similar tools.
Perform deep dive analysis to influence metrics such as GMV, sellers, traffic, volume, and SKU performance to drive fulfillment strategic decisions.
Principal Advanced Analytics Analyst
By Medtronic At Fridley, MN, United States
Capture requirements and suggest improvements for analytical processes. 
Facilitate the ideation and creation of analytical solutions for various functions. 
Collaborate extensively across cross-functional teams and the organization. 
Drive the development and deployment of analytical solutions, fostering analytics and insights that yield positive business outcomes.  
Ensure the development of Analytics & Insights aligns with the End-to-End (E2E) supply chain focus and business objectives. 
Act as a key resource to support and drive analytics initiatives. 
Senior Associate- Advanced Analytics
By Charles River Associates At Buffalo-Niagara Falls Area, United States
Develop analysis plans and execute model-building and analyses using SAS/R/Python, by working closely with project/client manager on business side
Prior experience in RWE (real-world evidence) analytics and reporting are a significant asset
Deep knowledge with secondary data sources including claims (e.g., IQVIA, Symphony, Komodo, Definitive Healthcare, MarketScan), EMR/EHR data and other RWE data
Strong technical skills on predictive modeling, patient journey, market mix modeling, promotional response modeling, customer segmentation and forecasting
Previous experience with sales force sizing, territory alignment, call planning, sample optimization and IC analytics is a plus
Experience in working with Veeva system and/or Adobe is a plus
Senior Manager I, Advanced Analytics
By Walmart Marketplace At New York, United States
5-7+ years of professional experience in analytics utilizing SQL, data preparation tools and data visualization tools
Experience collaborating with partner teams to generate results that define organizational goals and KPIs.
Experience with SQL and cloud technologies like Google BigQuery, Databricks, Presto etc.,
Experience with data visualization tools such as Tableau, Looker, or Microsoft Power BI.
Data preparation, wrangling and cleansing using tools such as R/Python, Alteryx, KNIME, Tableau Prep or similar tools.
Perform deep dive analysis to influence metrics such as GMV, sellers, traffic, volume, and SKU performance to drive fulfillment strategic decisions.
Director, Advanced Analytics Jobs
By Walmart Marketplace At San Bruno, CA, United States

• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent

Senior Director, Advanced Analytics Lead
By Syndax Pharmaceuticals At New York City Metropolitan Area, United States
Strong organizational skills and time management; ability to manage diverse range of projects simultaneously
Work with Systems Operations & Data Management lead on setting up data feeds into commercial data warehouse
Proven track record of leadership, time-management, project management, and teamwork
Desired Experience/Education and Personal Attributes:
Instill a culture of continuous improvement, testing, and deployment of new analytical capabilities for the business
Bachelor’s degree required with 12+ years of experience in pharma/biotech space in advanced analytics
Customer Analytics Specialist Jobs
By Macy's At New York City Metropolitan Area, United States
Time management skills and ability to handle multiple projects with competing priorities.
Analyze and report on performance of promotional events based on marketing tactics, event offer, customer behavior, competitive landscape, etc.
Determine optimal offers for coupons, free shipping thresholds, deals and promotions.
Standardize and automate ongoing reporting for promotions and events to enhance real time decision making capabilities.
2+ years of experience using data to develop business insights and recommendations.
Experience analyzing performance of marketing programs.

Do you have a passion for customer service and advanced analytics? We are looking for an experienced Customer Services Advanced Analytics Specialist to join our team and help us provide exceptional customer service and insights. You will be responsible for analyzing customer data and providing actionable insights to improve customer experience. If you are an analytical thinker with a passion for customer service, this is the perfect job for you!

Overview The Customer Services Advanced Analytics Specialist is responsible for providing advanced analytics and insights to the customer service team. This role will be responsible for developing and maintaining predictive models and algorithms to identify customer trends and behaviors, as well as providing insights to the customer service team to help them better serve their customers. Detailed Job Description The Customer Services Advanced Analytics Specialist will be responsible for developing and maintaining predictive models and algorithms to identify customer trends and behaviors. This role will also be responsible for providing insights to the customer service team to help them better serve their customers. The specialist will be expected to analyze customer data, develop predictive models, and provide insights to the customer service team. The specialist will also be responsible for developing and maintaining reports and dashboards to track customer service performance. Job Skills Required
• Strong analytical and problem-solving skills
• Knowledge of data mining and predictive analytics techniques
• Ability to interpret data and draw meaningful insights
• Knowledge of customer service processes and best practices
• Proficiency in SQL and data visualization tools
• Excellent communication and presentation skills
Job Qualifications
• Bachelor’s degree in a related field
• 5+ years of experience in customer service analytics
• Experience with data mining and predictive analytics
• Experience with SQL and data visualization tools
• Knowledge of customer service processes and best practices
Job Knowledge
• Knowledge of customer service processes and best practices
• Knowledge of data mining and predictive analytics techniques
• Knowledge of SQL and data visualization tools
Job Experience
• 5+ years of experience in customer service analytics
• Experience with data mining and predictive analytics
• Experience with SQL and data visualization tools
Job Responsibilities
• Develop and maintain predictive models and algorithms to identify customer trends and behaviors
• Analyze customer data and draw meaningful insights
• Develop and maintain reports and dashboards to track customer service performance
• Provide insights to the customer service team to help them better serve their customers
• Monitor customer service performance and identify areas for improvement