Register
Recruit Create CV

Customer Service Representative Team Lead Jobs in California

Customer Service Representative I - Performance Team
By BioLegend At San Diego, CA, United States
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time.
Minimum Qualifications – Education And Experience
Preferred Qualifications – Education And Experience
Strong computer skills, including knowledge of MS Office programs
Other projects or responsibilities as may be required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Customer Service Team Lead
By PayZen At San Francisco, CA, United States
2+ years in customer service leadership role and team management skills
Collaborate with management to develop and implement customer service policies, procedures, and quality assurance measures
Identify areas for service improvement and implement strategies to enhance the overall customer experience
Stay updated on product knowledge, policies, and procedures to assist team members and address customer inquiries
Provide ongoing coaching and feedback to team members to enhance their performance and address skill gaps
5+ years of previous experience in a customer service role or similar position
Customer Service Team Lead
By REVOLVE At Cerritos, CA, United States
Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Follow up on all written correspondence and escalate to customer service manager on duty as necessary.
• Strong verbal and written communication skills
• Knowledge of apparel construction and fabrication and various fashion categories
• Experience with Microsoft word and excel
• 2+ years in customer service, help desk or call center experience in a retail environment
Customer Service Representative - State Farm Agent Team Member
By State Farm Agent At Castro Valley, CA, United States
Excellent communication skills - written, verbal and listening
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency