Lead Customer Service Representative
By The Shield Companies At Centennial, CO, United States
Leadership / management experience, preferred
Answer and log calls from customers, technicians, and management in internal, secure system
Benefits (employee as well as family)
Provide education and personalized customer service to answer any questions and keep customers on schedule for their appointments
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
6+ months of customer service and/or conflict resolution experience, preferred
Lead Customer Service Representative (Lead Receptionist)
By Mission Veterinary Partners At , Castle Rock, 80109, Co $24 - $29 an hour
Required Knowledge, Skills and Abilities:
Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Life insurance and other benefit options available for full-time staff
Prior experience in customer service/reception in veterinary field required.
Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.