Customer Service Representative - Bilingual English And Spanish
By DialAmerica At , Port Richey, 34668
Delivering superior service identifying and resolving customers’ issues using problem-solving skills
Continually maintaining a working knowledge of our clients’ products, services and promotions
Verbal and written communication skills required in both English and Spanish
Working knowledge of Windows-based software
Experience working in a Customer Service related field or call center environment, a plus
Here’s just some of what we have to offer:
Customer Service Representative - Bilingual
By Uline At , Braselton, 30517 $23 - $27 an hour
Provide knowledgeable answers to questions about products, pricing and availability.
High school diploma or equivalent with 2+ years of relevant experience. Bachelor's degree preferred.
Desire to provide the best possible experience for our customers.
Tuition Assistance Program that covers professional continuing education.
Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
Communicate with customers via phone, email and chat.
Bilingual Remote Healthcare Customer Service Representative
By Revenue Enterprises, LLC At , $35,360 - $43,680 a year
Starting Pay Range: $17.00- $21.00 per hour (based on experience and skillset) plus monthly bonus opportunities ($80-$360)
Location: Full time remote, or In-Office options available. Mandatory 1 day In-Office orientation at the Denver/Aurora Office
Using empathy and fantastic listening, verbal, and written communication skills to help patients and their families understand their bill
Continuously improving, with supportive coaching / feedback from your manager and team leads and ongoing training via lunch and learn sessions
Work from home opportunity with modified in-office work options available for those who like the "office" setting
Shift: M-F 8:00am – 5:00pm MST (slight variations based on client needs)
Customer Support Representative, Bilingual - Remote
By Etix, Inc. At , Remote
Previous remote experience is a plus
Previous call center experience (minimum 6 months) is required
Demonstrated excellent written and verbal communication skills
Provide professional and prompt service to Etix patrons.
This position requires heavy computer and phone work.
Equipment is provided by Etix, although candidates must provide a strong dedicated internet connection and a quiet working environment.
Bilingual Customer Service Representative
By Credit Acceptance At , $18 - $20 an hour
Intuitive with the ability effectively offer options to better benefit the consumer needs.
Experience in the finance or automotive industry.
Experience in any position where you had to demonstrate excellent communication skills.
Manage your time effectively and adhere to attendance guidelines and complete work tasks in a timely manner.
Actively listen and have effective communication skills.
Seek, retain, and share knowledge to help consumers resolve requests and understand the functions of other departments.
Bilingual Overnight Customer Service Representative
By TaskUS At , El Paso
Manage and maintain a test lab of devices running services to be used for reproducing customer issues.
Contribute to Knowledge Base via technical and process support documentation
Demonstrated skill using the Microsoft Office suite, with moderate-level expertise in Excel required.
In addition to our truly #Ridiculous culture, you’ll enjoy benefits like:
Research and resolve issues reported by the client's end-users via phone, email, and chat support.
Document all information on customer interaction according to standard operating procedures.
Customer Service Representative, Customer Experience (Bilingual English/Spanish)
By Patagonia, Inc At , Remote $20 an hour
Partner with the customer and Patagonia team to remedy customer concerns and deliver the best experience possible
Complete training (both virtual and in-person), to develop skills required to ensure successful and excellent customer service.
Solid organizational and prioritization skills, with the ability to fulfill commitments, remaining reliable, punctual, and on-time.
Strong written and verbal communication skills in both English and Spanish languages
Minimum of 1+ years’ experience working in a customer service environment
Proven ability to drive amazing customer experiences
Bilingual, Spanish-Speaking Customer Service Representative
By EF Educational Tours At , Denver, 80202 $45,000 a year
Manage and resolve multiple high-priority responsibilities on a daily basis
Excellent with time management and can quickly and correctly move through tasks
Collaborate within regional teams to perform day-to-day account maintenance to ensure a beautiful customer experience
Skilled at problem-solving and multi-tasking with an eye for detail
A lifelong learner who believes in the power of experiential education
Clearly and concisely command inbound phone, online chat & email communication
Bilingual Customer Service Advocate Ii
By BlueCross BlueShield of South Carolina At , Columbia
Responds to, research and/or assists with priority inquiries and special projects as required by management.
Provides feedback to management regarding customer problems, questions and needs.
Maintains accurate records on complaints and/or other customer comments and makes recommendations for changes to management.
Follows through on complaints until resolved or reports to management as needed.
Maintains basic knowledge of quality work instructions and company policies.
1 year of claims processing or customer service experience OR bachelor's degree in lieu of work experience.
Bilingual (English/Spanish) Customer Service Representative - Remote In Pacific Or Mountain Time Zone
By Optum At , Las Vegas, 89102
1+ years of work experience
Ability to maintain confidentiality and adhere to HIPAA requirements
Experience with Microsoft Word, Microsoft Excel and Outlook (create/edit/save/send documents, spreadsheets and correspondence)
Experience working in the health care industry
Experience working with Medicaid or Medicare
Experience working in a customer retention focused role
Remote Bilingual Customer Service Representative, Member Services
By MVP Health Care At ,
Develops a comprehensive understanding of all lines of business. Has the technical skills required to be able to perform task efficiently.
Strong problem solving ability with effective oral and written communication skills
Have strong interpersonal skills and exhibit good judgment
Demonstrated excellent customer service skills including superior accountability and follow through
Demonstrated PC skills using Microsoft applications
Bilingual (Spanish speaking) excellent telephone/communication skills
Bilingual Customer Service Representative (Remote) - Md, Va, & De Candidates Only
By Evolent Health At , $18 an hour
Handle and process customer complaints/ grievances while applying appropriate conflict management skills to de-escalate potentially stressful situations.
Knowledge of managed care, Commercial, Marketplace, Medicaid and/or Medicare programs; knowledge of medical policy benefits and exclusions.
Continue to prioritize the employee experience and achieved a 90% overall engagement score on our employee survey in May 2022.
{Bilingual in Spanish & English – validated via Language Qualification Assessment}
1 year call center experience
Strong active listening skills, confident responsiveness that maintains the organization's integrity.
Remote Bilingual Customer Service Representative, Member Services
By MVP Health Care At , Schenectady, 12305
MVP offers a competitive benefits package, tuition reimbursement program and paid time off!
Develops a comprehensive understanding of all lines of business. Has the technical skills required to be able to perform task efficiently.
Strong problem solving ability with effective oral and written communication skills
Have strong interpersonal skills and exhibit good judgment
Demonstrated excellent customer service skills including superior accountability and follow through
Demonstrated PC skills using Microsoft applications
Bilingual Sales Representative Jobs
By Nebraska Furniture Mart At , Kansas City, 66111, Ks $44,000 - $159,000 a year
Inclusive culture – Because everyone who works or shops at NFM should feel right at home
Be Positive: Be a go-getter! Make a positive first impression
Connect: Create lasting relationships with customers and build your referral pipeline
Be the Expert: Know your customers, know your products – find the perfect fit
Play your Part: Maintain order accuracy
Leave your Mark: Create customers for life
Bilingual Customer Service Associate
By Farmers Insurance Group At , , Tx
Remote Contact Center Experience preferred.
You take inbound calls from the comfort of your home, and we offer a wide variety of shifts.
Maintains job knowledge through intermittent training/learning and incorporates new information into daily tasks.
Strong verbal communication and listening skills.
Proficient in English written and verbal communication skills.
Typing Skills: 30 WPM, with 90% Accuracy, required.
Bilingual Remote Healthcare Customer Service Representative
By Revenue Enterprises At , Remote $35,360 - $43,680 a year
Starting Pay Range: $17.00- $21.00 per hour (based on experience and skillset) plus monthly bonus opportunities ($80-$360)
Location: Full time remote, or In-Office options available. Mandatory 1 day In-Office orientation at the Denver/Aurora Office
Using empathy and fantastic listening, verbal, and written communication skills to help patients and their families understand their bill
Continuously improving, with supportive coaching / feedback from your manager and team leads and ongoing training via lunch and learn sessions
Experience in customer service and/or healthcare preferred
Advanced beginner to Intermediate skills in the Microsoft Suite (Outlook, Word, and Excel)
Dmv Customer Support Representative (Bilingual And Non-Bilingual Vacancies) - 100% Remote
By State of Wisconsin At , , Wi $20.46 an hour
A casual office atmosphere, flexible work schedules, and telework options depending on the position’s requirements
Experience researching and resolving customer issues or concerns.
Experience working with computer programs, such as Microsoft Outlook, Word or Excel.
Experience in a high-volume customer service contact center (contacting customers via phone, email, or chat).
Experience interpreting and explaining complex information, such as laws and statutes.
Experience performing work that requires multitasking.
Bilingual Financial Customer Service Professional
By Empower At Phoenix, AZ, United States
Relevant product knowledge Excellent verbal and written communication skills.
Run disbursement quotes, respond to managerial feedback, and attend meetings and training sessions.
In addition to answering caller inquiries, representatives will provide callers with education regarding retirement readiness.
Proficient in relevant computer applications. Knowledge of customer service principles and practices.
Knowledge of administration and clerical processes.
Duties / Responsibilities / Essential Functions
Customer Service Rep. Bilingual
By Movora At St Augustine, FL, United States
Time Management and the ability to multi-task.
Experience as Vet Tech or in Veterinary industry required.
Strong communication and attention to detail skills.
Problem Solving skills and the ability to stay calm under pressure.
Build sustainable relationships of trust with Surgeons and Vet. Techs through open and interactive communication.
Promptly answer all inbound customer calls and emails.
Customer Service Representative - (Remote - Bilingual)
By Acentra Health At Seven Hills, OH, United States

Customer Service Representative (Remote/Bilingual) Are you an experienced Customer Service Representative looking for a new challenge? Do you value care management and quality improvement? Are ...

Are you a Spanish-speaking customer service professional looking for a new challenge? We are looking for a bilingual Customer Service Representative to join our team and provide exceptional service to our Spanish-speaking customers. If you have a passion for helping others and a knack for problem-solving, this could be the perfect job for you!

Overview Customer Service Representative Bilingual is responsible for providing excellent customer service to customers in a bilingual environment. They must be able to communicate effectively in both English and the second language, and be able to provide customer service in both languages. They must also be able to handle customer inquiries, complaints, and requests in a professional and timely manner. Detailed Job Description Customer Service Representative Bilingual is responsible for providing excellent customer service to customers in a bilingual environment. They must be able to communicate effectively in both English and the second language, and be able to provide customer service in both languages. They must also be able to handle customer inquiries, complaints, and requests in a professional and timely manner. They must be able to provide accurate information to customers, and be able to resolve customer issues in a timely manner. They must also be able to maintain a positive attitude and be able to work in a fast-paced environment. Job Skills Required
• Excellent communication skills in both English and the second language
• Excellent customer service skills
• Ability to handle customer inquiries, complaints, and requests in a professional and timely manner
• Ability to provide accurate information to customers
• Ability to resolve customer issues in a timely manner
• Ability to maintain a positive attitude
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Fluency in both English and the second language
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Ability to type quickly and accurately
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of customer service regulations
• Knowledge of customer service procedures
• Knowledge of customer service policies
Job Experience
• Previous customer service experience
• Previous experience in a bilingual environment
• Previous experience in a customer service role
Job Responsibilities
• Provide excellent customer service to customers in a bilingual environment
• Communicate effectively in both English and the second language
• Handle customer inquiries, complaints, and requests in a professional and timely manner
• Provide accurate information to customers
• Resolve customer issues in a timely manner
• Maintain a positive attitude
• Work in a fast-paced environment