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Customer Service Rep Jobs in Massachusetts

Remote Customer Service Rep
By Studio 210 At Boston, MA, United States

Full Job Description We are looking for a talented and highly motivated Customer Service Representative to join our team. Job Description The Customer Service representative is responsible ...

Customer Service Rep- Remote (11Am - 7:30Pm Eastern Time Zone)
By Revvity At Boston, MA, United States
Superior planning, organizational, and time management skills to effectively allocate and manage resources
Basic typing, computer skills and data entry experience preferred (proficiency with Microsoft Office and familiarity with Siebel database a plus)
Partner with Customer Service Management to deliver formal new hire training as directed
Partner with CS Management to implement necessary call center changes as result of customer feedback
Proven understanding of fundamental call center metrics and performance management techniques
Bachelor’s degree and 0-2 years’ experience in customer service and/or contact center (consumer market)
Customer Service Rep / Office Administrator
By Stewart Painting, Inc At Barnstable, MA, United States

Stewart Painting is currently hiring for an organized and collaborative full-time Customer Service Rep / Office Administrator to join our office team in the Hyannis, MA area. This office position ...

Customer Service Rep(03786) - 54 Main St
By Domino's At Marlborough, MA, United States

Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world?! And schedules that work with you, not against you? That's right, we live to beat the ...

Customer Service Rep(03718) - 775 Eastern Ave
By Domino's At Malden, MA, United States

Job Description About the Job You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the ...

Customer Service Rep - Billing Clerk
By Barrell Plumbing & Heating At Cambridge, MA, United States
full-time Customer Service Rep - Billing Clerk
ARE YOU THE CUSTOMER SERVICE REP - BILLING CLERK OUR TEAM NEEDS?
WHY YOU SHOULD JOIN US
ABOUT US: BARRELL PLUMBING & HEATING
each person feels heard, seen, and respected
WHAT TYPE OF WORK DO YOU PROVIDE?
Pizza Maker / Customer Service Rep(03138)- 423 Boston Post Rd
By Domino's At Sudbury, MA, United States

Job Description Working in front of the house; taking orders over the phone, cashing out customers as they walk in, interacting with people directly. Additional Information All your information ...

Customer Service Rep Jobs
By Domino's At Fitchburg, MA, United States

Job Description You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it ...

Customer Service Rep Jobs
By Domino's At Leominster, MA, United States

Job Description You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it ...

Are you looking for a job that will let you use your customer service skills to make a difference? We are looking for a Customer Service Rep who is passionate about helping people and providing excellent customer service. If this sounds like you, apply now!

What is Customer Service Rep Skills Required?

• Excellent communication and interpersonal skills
• Ability to remain calm and professional in difficult situations
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Ability to use basic computer programs
• Knowledge of customer service principles and practices
• Ability to handle customer complaints and inquiries

What is Customer Service Rep Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to type accurately

What is Customer Service Rep Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Service Rep Experience?

• Previous customer service experience
• Experience in a call center or other customer service environment

What is Customer Service Rep Responsibilities?

• Respond to customer inquiries and complaints in a timely and professional manner
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Process orders, forms, and applications
• Follow up with customers to ensure their satisfaction
• Update customer information in the customer service database
• Maintain a high level of customer service at all times