Customer Service Rep (Personal Banker / 20 Hrs Wkly) - Wayne/Valley Rd
By TD Bank At , Wayne, 07470, Nj $20.75 - $29.00 an hour
Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store
Conducts needs-based conversations and offers financial solutions to meet our Customers' needs
1+ years of related experience required
Strong organizational skills to handle multiple tasks in a fast-paced environment
Excellent communication skills with ability to be concise, clear and consistent
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Are you looking for a job that will let you use your customer service skills to make a difference? We are looking for a Customer Service Rep who is passionate about helping people and providing excellent customer service. If this sounds like you, apply now!

What is Customer Service Rep Skills Required?

• Excellent communication and interpersonal skills
• Ability to remain calm and professional in difficult situations
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Ability to use basic computer programs
• Knowledge of customer service principles and practices
• Ability to handle customer complaints and inquiries

What is Customer Service Rep Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to type accurately

What is Customer Service Rep Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Service Rep Experience?

• Previous customer service experience
• Experience in a call center or other customer service environment

What is Customer Service Rep Responsibilities?

• Respond to customer inquiries and complaints in a timely and professional manner
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Process orders, forms, and applications
• Follow up with customers to ensure their satisfaction
• Update customer information in the customer service database
• Maintain a high level of customer service at all times