Customer Service Rep Jobs in Alabama , Employment

Are you looking for a job that will let you use your customer service skills to make a difference? We are looking for a Customer Service Rep who is passionate about helping people and providing excellent customer service. If this sounds like you, apply now!

What is Customer Service Rep Skills Required?

• Excellent communication and interpersonal skills

• Ability to remain calm and professional in difficult situations

• Ability to multitask and prioritize tasks

• Ability to work independently and as part of a team

• Ability to use basic computer programs

• Knowledge of customer service principles and practices

• Ability to handle customer complaints and inquiries

What is Customer Service Rep Qualifications?

• High school diploma or equivalent

• Previous customer service experience

• Knowledge of customer service principles and practices

• Knowledge of relevant computer applications

• Ability to type accurately

What is Customer Service Rep Knowledge?

• Knowledge of customer service principles and practices

• Knowledge of relevant computer applications

• Knowledge of customer service software, databases, and tools

What is Customer Service Rep Experience?

• Previous customer service experience

• Experience in a call center or other customer service environment

What is Customer Service Rep Responsibilities?

• Respond to customer inquiries and complaints in a timely and professional manner

• Provide accurate information about products and services

• Troubleshoot customer issues and provide solutions

• Process orders, forms, and applications

• Follow up with customers to ensure their satisfaction

• Update customer information in the customer service database

• Maintain a high level of customer service at all times