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Customer Service Assistant Manager Jobs in Pennsylvania

Customer Service & Marketing Assistant
By Infinite Horizons At Pittsburgh, PA, United States
Establishing positive, supportive relationships with the community and providing feedback to senior management
Excellent verbal and presentation skills - loving people is a must
Obsessed with being a positive community influencer and market leader
Psyched about getting paid to do something you love
A fun addition to our small (but growing!) team
Excited about building the culture of our startup
Assistant Manager Of Customer Service
By Ainsley Search Group At Lansdale, PA, United States
· Hands-on people management experience
· Ambition to advance into senior management level.
· Associate degree, higher education desired.
· Recent work experience in consumer products, manufacturing, retails, e-commerce, wholesales.
· Attention to details and excellent people & communication skills.
· Track shipping status, resolve bottlenecks and issues, keep customers updated regarding status of shipment.
Customer Service Assistant Jobs
By Preen Pets Corp At Eldred, PA, United States
• Excellent time management skills
• Manage customer inquiries and complaints in a timely and professional manner
• Assist in general office duties including filing, scanning, and data entry
• Excellent verbal and written communication skills
• Provide excellent customer service to clients via phone, email, and in-person interactions
• Record customer interactions and transactions
Customer Service Manager Jobs
By Ainsley Search Group At Philadelphia, PA, United States
· Experience with S&OP preferred, strong in problem solving and analytical skills.
· Solid knowledge in ERP and Excel
· Experience with global logistics and order fulfillment on regulated materials.
· Excellent customer service skill, strong people and communication skills.
· Excellent in relationship building and negotiation skills.
· Bachelor’s degree in supply chain, Logistics, Business or related field.
Customer Service Assistant Jobs
By PACE Claims At Pennsylvania, United States
Excellent communication, organizational skills, attention to detail, and follow-up skills
Must have good Excel skills
Acting with Integrity and Transparency
Seeking Excellence in Our Product, Ourselves, Our People
Being Humble, Collaborative, and Confident
A Positive Attitude and Enthusiasm for AAI and our goals
Customer Service Manager Jobs
By HOME CLIMATES LIMITED At Elizabethtown, PA, United States

We are an Equal Opportunity Employer and all inquiries are kept confidential.

Are you looking for a challenging and rewarding role in customer service? We are looking for an experienced Customer Service Assistant Manager to join our team and help us provide the best customer service experience possible. You will be responsible for leading and motivating our customer service team, ensuring customer satisfaction, and developing and implementing customer service strategies. If you are an enthusiastic and driven individual with excellent communication and problem-solving skills, then this could be the perfect opportunity for you!

Overview The Customer Service Assistant Manager is responsible for managing the customer service team and ensuring that customer service standards are met. This includes providing support to customers, resolving customer complaints, and providing feedback to the customer service team. The Customer Service Assistant Manager must have excellent communication and organizational skills, as well as the ability to work in a fast-paced environment. Detailed Job Description The Customer Service Assistant Manager is responsible for managing the customer service team and ensuring that customer service standards are met. This includes providing support to customers, resolving customer complaints, and providing feedback to the customer service team. The Customer Service Assistant Manager must have excellent communication and organizational skills, as well as the ability to work in a fast-paced environment. The Customer Service Assistant Manager is also responsible for training and developing customer service staff, monitoring customer service performance, and ensuring customer service policies and procedures are followed. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong organizational and problem-solving skills
• Ability to manage and motivate a team
• Knowledge of customer service principles and practices
• Knowledge of customer service software and applications
• Knowledge of relevant computer applications
Job Qualifications
• Bachelor’s degree in Business Administration, Management, or a related field
• At least 3 years of customer service experience
• At least 1 year of supervisory experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software and applications
• Knowledge of relevant computer applications
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software and applications
• Knowledge of relevant computer applications
• Knowledge of customer service metrics and reporting
• Knowledge of customer service best practices
Job Experience
• At least 3 years of customer service experience
• At least 1 year of supervisory experience
• Experience in training and developing customer service staff
• Experience in monitoring customer service performance
• Experience in resolving customer complaints
Job Responsibilities
• Manage and motivate the customer service team
• Train and develop customer service staff
• Monitor customer service performance
• Ensure customer service policies and procedures are followed
• Provide support to customers
• Resolve customer complaints
• Provide feedback to the customer service team
• Prepare customer service reports and metrics