Customer Planning Manager Jobs

Self-sufficient management of SMB accounts totaling ~5M in ARR

Familiar with change management practices, change communications and process re-engineering.

Manage all aspects of the renewal cycle, executing renewals in a timely fashion and maintaining renewal rate targets

3+ years' experience in Customer Success or Sales Development

2+ years' experience with pricing principles and sales practices in SaaS selling environments.

Experience working within the EPM/CPM space or with financial ERP applications is a plus.

Experience / Knowledge / Skills:

·Extensive background working in Materials Management in a hospital or healthcare setting.

·Background in Materials Management preferred

Position: Manager, Customer Service/Planning (Distribution)

·Excellent phone etiquette and customer service skills.

·Experience working in medical product distribution a plus

Build and leverage relationships with cross functional counterparts including customer excellence (price and sales planning), marketing and finance.

5+ years of sales, brand, channel/trade marketing, customer planning and customer strategy experience in North America.

Experience managing a brand in a larger brand portfolio organization within CPG

What we would like to offer you!

Primary liaison between a specific brand organization and the customer organization across the entire customer team for all sales strategy issues.

Key leader in driving the commercialization of a specific category/brand plans for specific channels.

Basic knowledge of how media channels are used to drive business growth.

Experience using Smartsheets, Workfront or BrandMaker

Bachelor's degree in advertising, marketing, or communications, or equivalent work experience.

Help develop audience-centric paid and owned media plans across digital, social and direct channels.

Maintain content planners and asset trackers for display, streaming, social, search, email and direct mail.

Provide channel-specific instructions for asset distribution and tactical execution.

Education: Bachelors Degree or an equivalent combination of education and experience.

Communication Skills: Excellent verbal and written communication skills required.

Supervisory: No direct reports at this time. Travel: 6-8 domestic trips per year.