Customer Success Manager - Smb - Workday Adaptive Planning
By Workday At Atlanta, GA, United States
Self-sufficient management of SMB accounts totaling ~5M in ARR
Familiar with change management practices, change communications and process re-engineering.
Manage all aspects of the renewal cycle, executing renewals in a timely fashion and maintaining renewal rate targets
3+ years' experience in Customer Success or Sales Development
2+ years' experience with pricing principles and sales practices in SaaS selling environments.
Experience working within the EPM/CPM space or with financial ERP applications is a plus.