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Customer Lifecycle Manager Jobs

Program/Project Manager (Lifecycle Acquisition)
By STEMBoard At Springfield, VA, United States
15 years of demonstrated specialized experience in program/project management.
Demonstrated knowledge of NGA Process and tools, to include System Engineering, Acquisition, Configuration Management, Readiness and Security.
Demonstrated specialized experience with managing and supporting Activity Based Intelligence (ABI)/Structure Observation Management (SOM) programs.
Provide expertise and support in developing budget submittals to NGA Financial Management Directorate.
Provide expertise and advisory support to NGA seniors and program managers on the
Assist the government program manager with oversight on project integration, testing, interoperability, analysis and associated infrastructures.
Director, Customer Lifecycle Management
By Nextiva At Scottsdale, AZ, United States
Oversee the strategy, execution and email operations for Nextiva’s evolving customer lifecycle management program.
8+ years in customer lifecycle management, email marketing
Collaborate with teams across Marketing, Product, Engineering, and HR to optimize returns and manage internal and external email and communication scheduling.
Align with Communications teams deliver learnings and recommendations to improve the customer experiences, acting as our Voice of Customer (VoC).
Manage and develop a team of communications and automation professionals
Experience working in business to business SaaS industries, with a strong understanding of SMB behaviors
Director, Customer Lifecycle Management
By Nextiva At United States
Oversee the strategy, execution and email operations for Nextiva’s evolving customer lifecycle management program.
8+ years in customer lifecycle management, email marketing
Collaborate with teams across Marketing, Product, Engineering, and HR to optimize returns and manage internal and external email and communication scheduling.
Align with Communications teams deliver learnings and recommendations to improve the customer experiences, acting as our Voice of Customer (VoC).
Manage and develop a team of communications and automation professionals
Experience working in business to business SaaS industries, with a strong understanding of SMB behaviors
Program Manager Ii, Global Networking, Lifecycle Solutions
By Google At Sunnyvale, CA, United States
2 years of experience in program management.
Experience creating hardware product data structuring, bill of materials, managing product lifecycles, and using change management best practices.
Bachelor's degree in a technical field or equivalent practical experience.
Experience with logistics processes at technical companies including new product introductions.
5 years of experience managing cross-functional or cross-team projects.
Manage standard materials and lifecycle logistics for new product introductions, expansions, and refactors across all of Google’s networks and network roles.
Sr. Manager, Customer Lifecycle Management
By CAVA At Washington DC-Baltimore Area, United States
Manage timeline expectations within and across teams, deliver on our responsibilities accordingly
Sr. Manager, Customer Lifecycle Management
Ensure seamless communication deployment and channel optimization through the right capabilities and streamlined execution.
Earn the trust of Team Members and Managers by consistently embracing CAVA’s values
Strong analytical skills, with the ability to translate data into actionable insights
Experience developing campaign forecasts and ROI (return on investment) models
Lifecycle Associate (Remote) Jobs
By M3 USA At United States
Excellent communication, project management, and teamwork skills
Help in the creation, storage, and management of digital assets, including images, videos, and other materials used in lifecycle campaigns.
Proven experience in acquisition marketing, digital marketing, or a similar role
Named in Fortune’s 2020 ‘Future 50’ list, ahead of Facebook and Amazon
Ranked in Forbes’ 2020 Global 2000 list of the world’s largest public companies
M3 is the only company incorporated after the year 2000 to be included in the Nikkei 225 Index
Program Manager - Product Lifecycle Management
By Boost Mobile At Littleton, CO, United States
2+ years of product or lifecycle operations management experience
Excellent facilitation skills, strong follow-through abilities, and strong ownership of initiatives and issues
Collaborate with internal teams to create aligned approaches across lifecycle touchpoints for consistency in customer experience
Bachelor's degree (or equivalent experience in retail wireless)
3+ years of retail wireless and/or telecommunications operations experience preferred
Own the planning of profitable products & services unique to Channel Expansion growth efforts
Associate Content Lifecycle Manager
By PlayStation At San Mateo, CA, United States

Why PlayStation? PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of ...

Manager, B2C Lifecycle
By Zillow At United States
Provide thought leadership to optimize and expand user engagement, activation, retention, and reactivation programs through a deeply-personalized customer experience.
Outstanding interpersonal, networking and communication skills with an emphasis on the ability to be persuasive, clear and concise.
Functional knowledge of HTML/CSS is required.
High proficiency in Microsoft Excel; Tableau and SQL experience preferred. Experience with JIRA and Confluence preferred.
Partner collaboratively across Marketing and Product to develop and implement cross-channel lifecycle strategies with a focus on data enablement.
Support the effort to grow first party addressable audiences through owned and 3rd party sources.
Manager, Crm & Lifecycle Jobs
By Lime At United States
Experience working in a remote environment with diverse cultures and time zones.
Partner with Data, Product, and Engineering teams to develop a roadmap that unlocks advanced communication capabilities and insights.
Develop and manage the monthly Lifecycle & Rider Communication calendar for all markets and rider cohorts.
5+ years of experience in CRM with a demonstrated background delivering sophisticated and impactful consumer lifecycle and communication campaigns.
Experience in managing and coaching a team of analysts.
Strong written and oral communication skills with exceptional attention to detail.
Customer Lifecycle Specialist Jobs
By The Concinnity Company At Nashville, TN, United States
Clinical trial/Pharma/Medical Device knowledge or experience desirable
Develop an extensive working knowledge of the Cloud Concinnity® platform to support sales and customer success teams
Manage Hubspot CRM to ensure data integrity and sales process flow
A bachelor's degree or associate's degree with equivalent experience
Ability to successfully manage complex, fast-moving and unexpected communications & challenges in order to deliver stellar results
1-2 years of CRM Experience required, Hubspot desired
Vp Hotel Lifecycle Jobs
By IHG Hotels & Resorts At Atlanta, GA, United States
Bachelor’s or master's degree in business, Finance, Real Estate or related disciplines or equivalent combination of education and experience. MBA preferred.
10+ years progressively responsible experience in brand management, franchising operations or other related disciplines
Working with Operations to ensure hotels coming out of PIP are successfully managed, achieving high quality on-brand and on-time re-openings.
Strong influencing/consensus building and analytical skills.
Strong leadership, team building, interpersonal and communication skills
Leading Premium, Lifestyle and Franchised Luxury NHOP team to ensure delivery of high-quality openings and ramp-up.
Customer Success, Customer Lifecycle Specialist
By Workday At Boston, MA, United States
3+ years ERP customer account management providing post implementation customer support ensuring system adoption and effectiveness.
5+ years ERP customer account management providing post implementation customer support ensuring system adoption and effectiveness.
Eager to collaborate with internal teams to deliver customer satisfaction (i.e., Sales, Support, Customer Enablement, Professional Services, and Product Management)
Proficient written, verbal and presentation skills when communicating with decision makers at all levels for complex concepts and solutions.
Experience in driving customer adoption, usage, and value realization
Skilled at building positive relationships with customers, especially at the Executive level
Customer Success, Customer Lifecycle Specialist
By Workday At Atlanta, GA, United States
3+ years ERP customer account management providing post implementation customer support ensuring system adoption and effectiveness.
5+ years ERP customer account management providing post implementation customer support ensuring system adoption and effectiveness.
Eager to collaborate with internal teams to deliver customer satisfaction (i.e., Sales, Support, Customer Enablement, Professional Services, and Product Management)
Proficient written, verbal and presentation skills when communicating with decision makers at all levels for complex concepts and solutions.
Experience in driving customer adoption, usage, and value realization
Skilled at building positive relationships with customers, especially at the Executive level
Customer Success, Customer Lifecycle Specialist
By Workday At McLean, VA, United States
3+ years ERP customer account management providing post implementation customer support ensuring system adoption and effectiveness.
5+ years ERP customer account management providing post implementation customer support ensuring system adoption and effectiveness.
Eager to collaborate with internal teams to deliver customer satisfaction (i.e., Sales, Support, Customer Enablement, Professional Services, and Product Management)
Proficient written, verbal and presentation skills when communicating with decision makers at all levels for complex concepts and solutions.
Experience in driving customer adoption, usage, and value realization
Skilled at building positive relationships with customers, especially at the Executive level
Customer Success, Customer Lifecycle Specialist
By Workday At Georgia, United States
3+ years ERP customer account management providing post implementation customer support ensuring system adoption and effectiveness.
5+ years ERP customer account management providing post implementation customer support ensuring system adoption and effectiveness.
Eager to collaborate with internal teams to deliver customer satisfaction (i.e., Sales, Support, Customer Enablement, Professional Services, and Product Management)
Proficient written, verbal and presentation skills when communicating with decision makers at all levels for complex concepts and solutions.
Experience in driving customer adoption, usage, and value realization
Skilled at building positive relationships with customers, especially at the Executive level
Customer Success, Customer Lifecycle Specialist
By Workday At Berwyn, PA, United States
3+ years ERP customer account management providing post implementation customer support ensuring system adoption and effectiveness.
5+ years ERP customer account management providing post implementation customer support ensuring system adoption and effectiveness.
Eager to collaborate with internal teams to deliver customer satisfaction (i.e., Sales, Support, Customer Enablement, Professional Services, and Product Management)
Proficient written, verbal and presentation skills when communicating with decision makers at all levels for complex concepts and solutions.
Experience in driving customer adoption, usage, and value realization
Skilled at building positive relationships with customers, especially at the Executive level
Customer Success, Customer Lifecycle Specialist
By Workday At New York, NY, United States
3+ years ERP customer account management providing post implementation customer support ensuring system adoption and effectiveness.
5+ years ERP customer account management providing post implementation customer support ensuring system adoption and effectiveness.
Eager to collaborate with internal teams to deliver customer satisfaction (i.e., Sales, Support, Customer Enablement, Professional Services, and Product Management)
Proficient written, verbal and presentation skills when communicating with decision makers at all levels for complex concepts and solutions.
Experience in driving customer adoption, usage, and value realization
Skilled at building positive relationships with customers, especially at the Executive level
Customer Lifecycle Manager Jobs
By Pango Group At United States
Work with cross-functional teams to understand business requirements and campaign goals and propose strategies to deliver on KPIs.
Experience working in a highly cross-functional environment managing several different stakeholders
Experience in subscription business models and metrics (LTV, churn, etc.) is a plus
Experience using CRM tools to build email campaigns and automated campaigns is required. Active Campaign experience is a plus.
Experience working with engineering teams to implement needed technical solutions, setup communication sequences and deliver best in class lifecycle campaigns
Strong presentation and Excel/Google Sheets skills