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Customer Experience Specialists Jobs

Entry Level Customer Engagement Specialists
By Intrepid Marketing, Inc At Atlanta Metropolitan Area, United States
· Facilitate all customer activity through strong relationship-building, product knowledge, planning and execution
· Knowledge of basic marketing strategies and techniques
· Excellent written and verbal communication skills
· Confident, with strong interpersonal skills and a true team player
Entry Level Customer Engagement Specialists
· Develop learning plans per needs of the customer
Customer Acquisition Specialists Jobs
By Summit Retail Solutions Inc. At Chicago, IL, United States
Geographic territory based within a 40-mile radius
Career growth at your pace with opportunity for advancement
40-hour workweek; Wednesday through Sunday
Competitive uncapped commission opportunity allows you to maximize your income
Career growth at your pace with the opportunity for advancement. 100% promotion from within!
Medical, dental, 401k and other voluntary insurances for eligible full-time employees
Staff Assistant, Customer Experience
By American Airlines At , Dallas, 75219
Minimum Qualifications- Education & Prior Job Experience
This job is a member of the Global ReservationsTeam within the Customer Experience Division.
Manages ordering office supplies, updating manuals
High School Diploma or GED equivalency or equivalent experience/training
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Svp, Customer Experience Jobs
By Definitive Healthcare At Framingham, MA, United States
Experience with client management teams that operate/execute highly complex solutions leveraging the product suite.
Lead the end-to-end execution of the customer experience organization: including implementation, success, support, and renewal.
10+ years of experience in Customer Success leadership, including at least five years of experience in the healthcare sector.
Competitive benefits package including great healthcare benefits and a 401(k) match
Focus on customer journey and value optimization redesign for our three key customer end markets (life sciences, provider, and diversified).
Collaborate with subject matter experts to build scalable content playbooks that tie to end markets and customer use cases.
Customer Experience Engineer Jobs
By Tellius At San Francisco Bay Area, United States
Work with engineering, product management, and sales engineering to provide a top-notch technical support experience for our users.
5 years of in-depth experience within the Data Analytics / Business intelligence (BI) / Databases domain.
Understanding and working knowledge of Python, HTML, JavaScript, R, Spark, etc.
Experience with performance troubleshooting such as queries, browser freeze, system/service restarts, etc.
Experience working with Snowflake, Redshift, and BigQuery.
Experience working on GCP, AWS, and Azure.
Customer Experience Jobs
By The Ridge At United States
Experience using a Warehouse Management System and/or ERP (Shipmonk, Shipbob)
Experience using Kustomer, Gorgias or Zendesk ticketing platforms. We utilize Kustomer, but Gorgias and Zendesk offer similar functionality.
Role involving team management opportunities
Overall strong English Reading, Writing and Speaking Skills
Ability to use our Internal Knowledge Base documents to expand on initial training and help problem solve unique Customer Questions.
Understanding the importance of logging Quality Control issues, everything from products to shipping to site issues and the overall customer experience.
Customer Experience Jobs
By The Ridge At Guernsey, WY, United States
Experience using a Warehouse Management System and/or ERP (Shipmonk, Shipbob)
Experience using Kustomer, Gorgias or Zendesk ticketing platforms. We utilize Kustomer, but Gorgias and Zendesk offer similar functionality.
Role involving team management opportunities
Overall strong English Reading, Writing and Speaking Skills
Ability to use our Internal Knowledge Base documents to expand on initial training and help problem solve unique Customer Questions.
Understanding the importance of logging Quality Control issues, everything from products to shipping to site issues and the overall customer experience.
Customer Experience & Support Pmm
By Google Fiber At United States
Experience with content management systems and software KMS and Lighthouse
Experience in technical program/project management.
5 years of experience in a help or support content, user education content, technical writing or content strategy role.
Experience driving product vision and cross channel communications.
Previous experience working in devices and hardware or telecommunications.
At&T Customer Experience
By Brainiac Marketing At Queens, NY, United States
· Develop and maintain a knowledge base of the evolving products and services
· Previous experience in customer service, sales, or other customer-facing roles.
· Excellent written and verbal communication skills
· Handle wireless appointments and retail customer inquiries
· You will work comfortably in a retail environment
· Provide information about wireless products and services
Customer Acquisition Specialists Jobs
By Kakadoodle At Frankfort, IL, United States

Seeking a visionary individual to join us at Kakadoodle. Pay is poor, but the potential for greatness is immense, including the opportunity for equity. As a pioneer in the online farmers market ...

Customer Experience Engineer Jobs
By Tellius At San Francisco, CA, United States
Work with engineering, product management, and sales engineering to provide a top-notch technical support experience for our users.
5 years of in-depth experience within the Data Analytics / Business intelligence (BI) / Databases domain.
Understanding and working knowledge of Python, HTML, JavaScript, R, Spark, etc.
Experience with performance troubleshooting such as queries, browser freeze, system/service restarts, etc.
Experience working with Snowflake, Redshift, and BigQuery.
Experience working on GCP, AWS, and Azure.
Patient Experience Specialists - $17 / Hour (Ft - 4 Day Work Week)
By Planned Parenthood South Texas At , San Antonio, Tx $17 an hour
Excellent customer service skills with the ability to provide an exceptional patient experience for all!
Excellent communication and interpersonal skills to interact well with all clients, guests, co-workers and supervisor.
Access to personal, reliable transportation required.
Sensitive and competent regarding issues of multiculturalism.
Comfortable with issues of sexual and reproductive health.
12. Refers patients to other medical and social services agencies as appropriate.
Customer Support Specialists Jobs
By CLICK TIME At United States
Excellent technical proficiency with online tools and systems, including, Google Suite, JIRA, Salesforce, and ticket-management systems (ZenDesk)
Experience in preparing customer-facing education materials (KB articles, live/recorded webinars, process docs) a plus,
Write, maintain, and update our Help Center articles and knowledge base as needed
2-4 years of experience handling customer-facing technical troubleshooting in a SaaS environment
Demonstrated ability to juggle multiple responsibilities while maintaining performance standards
Superb written and verbal communications skills; excellent phone presence
Customer Experience Support Jobs
By Kindra At , Remote
2 + years of experience
Experience using Gorgias and Recharge is a plus
Answering incoming customer calls, emails texts, and chats regarding subscription orders, product problems, service questions and general client concerns
Updating customer information in the customer service databases during and after each call + taking necessary action for problem resolution
Providing verification of shipments or order status when requested by customers
Maintaining interaction with coworkers regarding account information and unusual processing needs
Culinary Customer Experience Jobs
By Tyson Foods, Inc. At , Springdale, Ar
Experience: 3+ years of experience in the foodservice/hospitality industry
Computer Skills: Requires computer skills in Microsoft Office Applications such as PowerPoint and Excel and
Travel: 1 to 4 trips per year
Customer Service Reps/Sports Specialists - Remote | Wfh
By Get.It Recruit - Administrative At New York, NY, United States

Join a high-performing team dedicated to ESPN+ Streaming Services, where curiosity, innovation, and sports knowledge are highly valued. We are searching for dynamic individuals to join us as Sports ...

Customer Operations & Support Specialists
By Fieldwire by Hilti At United States
Troubleshoot account management, customer education, and technical support issues; follow and iterate on bug, product improvement, and feature-request reporting procedures
Previous experience in or knowledge of the construction industry
Articulate, effective written and verbal communication skills
1-3 years of Customer Support, Success, or other relevant customer-facing experience, preferably in a SaaS context
Prior experience with Zendesk, Salesforce, Jira or equivalent Support and CRM platforms
Comfortable communicating with anyone, from foreman to mid-to-senior level managers
Customer Experience Architect Jobs
By Pulumi At United States
5+ years in a customer-facing role, including experience organizing and managing customer engagements, expectations, outcomes, and emotions both proactively and reactively.
Experience building positive professional relationships with developers and executives.
Impeccable written, verbal, and in-person communication skills.
Demonstrate curiosity, creativity, acumen and technical excellence as the lead Pulumi technical resource in complex cloud engineering projects at Pulumi customers.
Write quality code Pulumi code deliverables that can be immediately consumed in production scale, business critical cloud operations.
Learn and be responsible for deliverables and reference architectures spanning programming languages, infrastructure providers, and open source and commercial cloud services.
Customer Experience Assistant Jobs
By Smile CX At California, United States
- Basic knowledge of customer management tools.
- Advanced or graduated student, with experience in the areas of management or communication.
- Previous experience in Customer Experience.
Salary according to experience and hours
- Elaboration of CX surveys (NPS, CSAT, CES etc.)
- Generation of CX measurement dashboards
Head, Customer Experience Jobs
By Maybank At Phnom Penh, Phnom Penh, Cambodia
Share knowledge with management and other departments/branches.
Experience in customer experience management.
Provide management with oversight on the progress of the service quality transformation.
Collaborate with respective Heads at Corporate Office and Branch Managers to foster and promote customer centricity.
Tertiary education in Marketing/Communications/Business Administration or equivalent.
Attention to detail and quality while possess excellent interpersonal and leadership skills.

Are you passionate about creating amazing customer experiences? We are looking for Customer Experience Specialists to join our team and help us provide exceptional service to our customers. If you have a knack for problem-solving and a desire to make a difference, this could be the perfect job for you!

Overview Customer Experience Specialists are responsible for providing excellent customer service and support to customers. They are the primary point of contact for customers and are responsible for resolving customer inquiries, complaints, and issues. They must be knowledgeable about the products and services offered by their company and be able to provide accurate information to customers. Detailed Job Description Customer Experience Specialists are responsible for providing excellent customer service and support to customers. They must be able to effectively communicate with customers, both verbally and in writing, and be able to provide accurate information to customers. They must be knowledgeable about the products and services offered by their company and be able to answer customer questions and resolve customer inquiries, complaints, and issues. They must be able to handle customer inquiries in a timely and professional manner. They must also be able to identify customer needs and provide solutions to meet those needs. Job Skills Required
• Excellent customer service and communication skills
• Ability to effectively handle customer inquiries and complaints
• Knowledge of the products and services offered by the company
• Ability to provide accurate information to customers
• Ability to identify customer needs and provide solutions
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment
• Ability to multitask and prioritize tasks
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of the products and services offered by the company
• Knowledge of Microsoft Office Suite
Job Experience
• Previous customer service experience
• Experience in a fast-paced environment
Job Responsibilities
• Respond to customer inquiries, complaints, and issues in a timely and professional manner
• Provide accurate information to customers about the products and services offered by the company
• Identify customer needs and provide solutions to meet those needs
• Maintain customer records and update customer information as needed
• Monitor customer feedback and provide feedback to management
• Assist in the development of customer service policies and procedures