Register
Recruit Create CV

Customer Experience Rep Jobs

Rep, Customer Experience Jobs
By Molina Healthcare At United States
Supports provider needs for basic inquiries and assistance involving member eligibility and covered benefits, Provider Portal, and status of submitted claims.
Support Inbound/Outbound phone calls from Members or Providers on routine or simple issues.
Conduct varies surveys related to health assessments and member satisfaction.
Accurately document pertinent details related to Member or Provider calls.
Demonstrate ability to quickly build rapport and respond to customers in an empathetic manner by identifying and exceeding customer expectations.
Aptitude to listen attentively, capture relevant information, and identify Member or Provider’s inquiries and concerns.
Customer Srvc Rep - Hcb Ops
By CVS Health At , $17.00 - $27.90 an hour
Explains member's rights and responsibilities in accordance with contract.
1 year of recent Customer Service experience in a transaction based Call Center environment.
Oral and written communication skills.
Must Reside in the State of Florida
Training Schedule: (First 6 weeks) 9:00 AM - 5:00 PM EST, Monday through Friday
Operation Hours: 7:30 AM - 7:30 PM EST, Monday through Friday
Customer Service Rep - Experience Specialist
By Bruni & Campisi, Inc. At Kiryas Joel, NY, United States
4 or more years of customer service experience
full-time Customer Service Rep - Experience Specialist
great benefits and competitive compensation
A DAY IN THE LIFE OF A CUSTOMER SERVICE REP - EXPERIENCE SPECIALIST
medical, dental, vision, a 401(k) plan, and profit-sharing
generous paid time off (PTO) which includes paid holidays, paid vacation, paid sick days, and personal days
Customer Engagement Rep - Ecommerce
By MillerKnoll At , Remote $27.70 - $34.33 an hour
Organizational and time management skills; must be self-motivated and able to work independently.
Provides support and feedback as needed for product launches, continuous improvement activity and content management.
Works independently with transportation and delivery partners to ensure excellent service and experiences.
Performs additional responsibilities as requested to achieve business objectives.
Highly developed interpersonal skills and ability to exhibit positive customer service.
Demonstrated ability to manage multiple projects in a timely manner.
Customer Engagement Rep - Ecommerce
By MillerKnoll At United States
Organizational and time management skills; must be self-motivated and able to work independently.
Provides support and feedback as needed for product launches, continuous improvement activity and content management.
This might be you if you have the following skills and abilities:
Works independently with transportation and delivery partners to ensure excellent service and experiences.
Performs additional responsibilities as requested to achieve business objectives.
Highly developed interpersonal skills and ability to exhibit positive customer service.
Recreation Customer Srvcs Rep
By City of Richardson Texas At , Richardson, Tx $17.82 - $22.00 an hour

This step is especially important if applying for Apprentice Fire Fighter or Detention Officer.

Complete Steps 1 & 2

Customer Experience Rep- Remote
By UNFI At , Providence, Ri $30,900 - $52,000 a year
Responsible for call card processing, order acknowledgements and exception management to prevent order errors.
Remain in compliance with established performance metrics that support the optimal UNFI customer experience.
0-2 years customer service experience or other related business experience
Excellent communications skills, both verbal and written.
Assist customers with orders, claims and furnishes information on products.
Responsible for the entry of customer orders by order deadline that are received by phone, fax, electronically and/or email.
Customer Experience Rep- Remote
By UNFI At Providence, RI, United States
Responsible for call card processing, order acknowledgements and exception management to prevent order errors.
Remain in compliance with established performance metrics that support the optimal UNFI customer experience.
0-2 years customer service experience or other related business experience
Excellent communications skills, both verbal and written.
Assist customers with orders, claims and furnishes information on products.
Responsible for the entry of customer orders by order deadline that are received by phone, fax, electronically and/or email.
Pfe Customer Svcs Rep
By MultiCare Health System At , Remote From $21.05 an hour

Job Details Job ID: 120870 Location: Remote Entity: MultiCare Health System Category: Clerical/Admin Support Specialty: Not Applicable Department: Pat Financial Experience ...

Patient Experience Rep (M-F 7Am-3:30Pm)
By Boston Children's Hospital At , Boston, 02115, Ma
Excellent customer-service skills and the ability to express empathy in difficult interpersonal situations.
High School Diploma or GED. Associate or bachelor’s degree and previous experience in an office setting is preferred.
The Patient Experience Representative will be responsible for:
Physician Support: Working with other team members to monitor the physicians’ clinical, operative, meeting, and personal schedule/calendar.
Scheduling: Scheduling and registering patients for office visits and procedures. Obtaining and updating patient demographic, insurance, and primary care/referring doctor information.
Strong attention to detail with the ability to multitask and communicate effectively both orally and in writing.
Customer Experience Lead Rep Supervisor
By Patagonia, Inc At , Remote $29.50 - $36.50 an hour
Experience with rolling out new initiatives and with change management.
Process payroll and support the Workforce Management team with schedule management.
Develop and manage an internal infrastructure with systems, programs, reporting, and business updates for a well-ordered operation and exceptional customer experience.
Work with People & Culture and Benefits to support team members.
Proven leader with the ability to motivate others to deliver exceptional customer experiences through support, coaching, and development.
Skilled at dealing with ambiguity and demonstrated flexibility in a changing work environment.
Patient Experience Rep Emergency Dept (M-F 3Pm-11:30Pm)
By Boston Children's Hospital At , Boston, 02115, Ma
Collaborating and communicating with referring providers and practices to facilitate management of complex patient issues.
Monitoring daily schedule and patient flow to optimize resource utilization and patient experience.
The Patient Experience Representative will be responsible for:
Providing positive and effective customer service that supports departmental and hospital operations.
Scheduling patient encounters and procedures to coordinate within and across providers, departments, and institutions.
Greeting and directing patients, families and visitors.
Customer Srvc Rep - Hcb Ops
By CVS Health At , , Fl $17.00 - $27.90 an hour
Educates plan benefits, answers questions and resolves issues based on incoming telephone member contacts
Provides empathetic and member centric service
Exceeding our member’s expectations is our standard
Ensure that every member is shown respect, kindness and all questions are thoroughly answered/resolved
Customer Success Rep Jobs
By Draeger, Inc. At , Houston, 77085, Tx
Manage Service inquires starting with receipt of equipment through invoice generation.
Five (5) years customer service experience required; call center experience preferred
MS Word and Excel experience required
SAP experience or similar ERP system required
Work closely with the Sales Coordinator/EDI Specialist on issues and concerns regarding the EDI system.
Provide information requested by Distributors: part number, price, unit of measure, country of origin etc.
Customer Srvc Rep - Hcb Ops
By CVS Health At , , Ca $17.00 - $27.90 an hour
Explains member's benefits, rights and responsibilities in accordance with contract to our providers.
Handles incoming status requests for appeals and pre-authorizations not handled by Clinical Claim Management .
Performs review of member/provider claim history to ensure accurate tracking of benefit maximums and/or coinsurance/deductible.
Educates providers on our self-service options; Assists providers with credentialing and re-credentialing issues.
Determines applicable coverage provisions and verifies member plan eligibility relating to incoming correspondence and internal referrals.
Uses applicable system tools and resources to produce quality letters and spreadsheets in response to inquiries received.
Customer Srvc Rep - Hcb Ops
By CVS Health At , , Wa $17.00 - $27.90 an hour
Explains member's benefits, rights and responsibilities in accordance with contract to our providers.
Handles incoming status requests for appeals and pre-authorizations not handled by Clinical Claim Management .
Performs review of member/provider claim history to ensure accurate tracking of benefit maximums and/or coinsurance/deductible.
Educates providers on our self-service options; Assists providers with credentialing and re-credentialing issues.
Determines applicable coverage provisions and verifies member plan eligibility relating to incoming correspondence and internal referrals.
Uses applicable system tools and resources to produce quality letters and spreadsheets in response to inquiries received.
Customer Support Rep Jobs
By Blueberry Pediatrics At United States
Work from home! This job is 100% remote!
You are organized in the way you manage your workload in order to deliver meaningful results
You own our doctor/patient experience! Create experiences for our doctors and patients that will leave a positive, lasting impression
Excellent written and verbal communication skills
Expected hourly wage: $21 - 24.75 / hr depending on experience & location
You are bilingual! This person must be fluent in both English and Spanish
Customer Support Rep. Jobs
By Kinco® At Gresham, OR, United States
A proven track record of success that includes administrative management, facilities, creative problem-solving and business partner experience is desired.
Bachelor’s degree or equivalent from four-year college or technical school; or equivalent combination of education and experience.
Possession of the following competencies in technical knowledge, critical thinking skills, communication skills (verbal and written) and interpersonal skills.
Manage flow of sales orders for assigned internal sales partners.
Minimum of 2 years Customer Service experience in B2B setting.
Experience in working cross-departmentally with Sales, Executive Leadership, and Warehouse staff.

Are you passionate about providing exceptional customer service? We are looking for a Customer Experience Rep to join our team and help us create an amazing customer experience! If you have excellent communication skills, a positive attitude, and a desire to make a difference, we want to hear from you!

What is Customer Experience Rep Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries and complaints in a professional manner
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Proficiency in using computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services

What is Customer Experience Rep Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Certification in customer service or related field (preferred)

What is Customer Experience Rep Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of customer service software, databases, and tools

What is Customer Experience Rep Experience?

• Previous customer service experience
• Experience in a call center or other customer service environment

What is Customer Experience Rep Responsibilities?

• Respond to customer inquiries and complaints in a timely and professional manner
• Provide accurate information about products and services
• Resolve customer issues and complaints in a timely and professional manner
• Maintain customer records and update customer information in the customer service database
• Monitor customer service metrics and suggest improvements
• Follow up with customers to ensure their issues have been resolved
• Assist with other customer service tasks as needed