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Customer Experience Manager Jobs in Oregon

Customer Experience Manager Jobs
By Root Whole Body At Portland, OR, United States
· Experience in staff management and scheduling
· Strong organizational and budget management skills
· Manage and motivate a team of 6+ people to deliver exceptional customer service
· Develop and manage front desk budgets, including timekeeping and bonus/commissions for the WC team.
· Manage sale goals, displays, and promotions
· Manage membership and service sales, including renewals and upgrades
Digital Customer Experience Design Manager
By Siemens Digital Industries Software At Wilsonville, OR, United States
Guide research and design processes, mentor and grow your team, and enable your team to deliver the best possible user experience.
Bachelor's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience.
10 years of experience in product design or UX.
5 years of experience leading design projects and managing people or teams.
3 years of experience working with executive leaders.
7 years of experience working in a complex, cross-functional organization.
Manager, Customer Experience Jobs
By DoorDash At Portland, OR, United States
Other projects assigned by management or as needed
You have 3+ years of support operations experience managing support KPIs such as CSAT.
You have experience with root cause analysis on support, fraud, trust & safety cases
You have driven operational excellence, quality improvements and performance managed multiple agents.
You are analytical and data-driven, with experience distilling large data sets to actionable insights - root cause analysis is your specialty.
Hosting forums for case deep dives

Are you passionate about creating an exceptional customer experience? We are looking for a Customer Experience Manager to join our team and help us deliver a world-class customer experience. You will be responsible for developing and executing strategies to ensure customer satisfaction and loyalty. If you have a passion for customer service and a drive to exceed expectations, we want to hear from you!

What is Customer Experience Manager Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to manage customer relationships
• Ability to analyze customer feedback and data
• Ability to develop customer service strategies
• Ability to work with cross-functional teams
• Excellent problem-solving and decision-making skills
• Knowledge of customer service software and tools
• Knowledge of customer service best practices

What is Customer Experience Manager Qualifications?

• Bachelor’s degree in Business Administration, Marketing, or related field
• 5+ years of experience in customer service or related field
• Experience in customer experience management
• Experience in customer service software and tools
• Experience in developing customer service strategies

What is Customer Experience Manager Knowledge?

• Knowledge of customer service best practices
• Knowledge of customer service software and tools
• Knowledge of customer experience management
• Knowledge of customer service strategies

What is Customer Experience Manager Experience?

• 5+ years of experience in customer service or related field
• Experience in customer experience management
• Experience in customer service software and tools
• Experience in developing customer service strategies

What is Customer Experience Manager Responsibilities?

• Develop customer service strategies to improve customer experience
• Analyze customer feedback and data to identify areas of improvement
• Manage customer relationships and ensure customer satisfaction
• Work with cross-functional