Register
Recruit Create CV

Customer Experience Concierge Jobs in Ohio

Customer Experience Concierge, Centurion Lounge - Miami
By Amex At , Miami $20.00 - $33.65 an hour
Being accountable and taking ownership of the customer’s experience from beginning to end
Minimum of 1-year recent experience servicing premium customers
Airline, lounge or travel industry experience preferred, including reservation experience
Exceptional communication skills, delighting the customer with every single interaction
Comprehensive medical, dental, vision, life insurance, and disability benefits
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

Are you looking for a job that will let you make a real difference in people's lives? Do you have a passion for providing exceptional customer service? If so, then we have the perfect job for you! We are looking for a Customer Experience Concierge to join our team and provide our customers with the best possible experience. As a Customer Experience Concierge, you will be responsible for ensuring that our customers have a positive and memorable experience with our company. You will be the face of our company and will be the first point of contact for our customers. You will be responsible for providing personalized customer service, answering customer inquiries, and resolving customer issues. If you are looking for an exciting and rewarding job that will allow you to make a real difference in people's lives, then this is the job for you!

Overview:

Customer Experience Concierge is a customer service role that focuses on providing an exceptional customer experience. The Concierge is responsible for providing personalized service to customers, ensuring their satisfaction and loyalty. They are the face of the company and must be able to provide a positive and memorable customer experience.

Detailed Job Description:

The Customer Experience Concierge is responsible for providing exceptional customer service to customers. This includes greeting customers, answering questions, resolving customer complaints, and providing personalized service. The Concierge must be able to provide a positive and memorable customer experience. They must be able to build relationships with customers and ensure their satisfaction and loyalty. The Concierge must be able to work independently and as part of a team.

What is Customer Experience Concierge Job Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to build relationships with customers
• Ability to resolve customer complaints
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of company products and services

What is Customer Experience Concierge Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of company products and services

What is Customer Experience Concierge Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of company products and services

What is Customer Experience Concierge Job Experience?

• Previous customer service experience

What is Customer Experience Concierge Job Responsibilities?

• Greet customers and provide personalized service
• Answer customer questions and resolve customer complaints
• Build relationships with customers and ensure their satisfaction and loyalty
• Work independently and as part of a team
• Provide a positive and memorable customer experience