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Customer Chat Specialist Jobs in California

Customer Specialist Jobs
By Shmoop At Los Angeles Metropolitan Area, United States
Bachelors degree in Education, Sales, Marketing, Account Management or relevant field, and 3+ years of relevant experience
Proficiency in Google Suite and CRM applications, experience with Hubspot is preferred
Exceptional communication/relational skills with strong verbal and written proficiency
Willing to invest in ongoing learning in education market and industry
Entrepreneurial spirit; looking for someone willing to work hard and be innovative along the way.
Highly organized with strong attention to detail
Online Chat Specialist Jobs
By EOI Consulting Group, LLC At San Diego, CA, United States

Our growing business is looking for skilled problem solvers to join our team as an Online Chat Specialist (Entry Level). We need an enthusiastic individual who can chat online with visitors and answer ...

Online Chat Specialist Jobs
By EOI Consulting Group, LLC At Los Angeles, CA, United States

Our growing business is looking for skilled problem solvers to join our team as an Online Chat Specialist (Entry Level). We need an enthusiastic individual who can chat online with visitors and answer ...

Are you looking for a job that allows you to help customers and make a difference in their day? We are looking for a Customer Chat Specialist to join our team and provide exceptional customer service. You will be the first point of contact for our customers and will be responsible for responding to inquiries, resolving customer issues, and providing helpful information. If you are passionate about customer service and want to make a difference, this is the job for you!

A Customer Chat Specialist is a customer service professional who provides customer support via chat. They are responsible for responding to customer inquiries, resolving customer issues, and providing helpful information to customers.

What is Customer Chat Specialist Skills Required?

• Excellent written and verbal communication skills
• Ability to multitask and prioritize
• Strong problem-solving and analytical skills
• Knowledge of customer service principles and practices
• Proficiency in using chat software
• Ability to remain calm and professional in difficult situations

What is Customer Chat Specialist Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Proficiency in using chat software

What is Customer Chat Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices

What is Customer Chat Specialist Experience?

• Previous customer service experience
• Experience using customer service software
• Experience in a customer service role

What is Customer Chat Specialist Responsibilities?

• Respond to customer inquiries via chat
• Resolve customer issues in a timely manner
• Provide helpful information to customers
• Follow up with customers to ensure satisfaction
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management