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Customer Chat Specialist Jobs in Iowa

Chat/Text Crisis Specialist
By Centerstone At , Remote
Demonstrate high level of clinical knowledge and skill in providing telephonic or chat clinical screenings and risk assessments.
Demonstrate high-level customer service skills and professional etiquette.
Demonstrate knowledge and competency in providing service linkage and referrals for programs, services, and other community resources.
Six months to one year of related crisis experience is preferred
Conduct follow-up calls for individuals who are deemed moderate to high risk for suicide.
Meet the ethical and clinical standards in compliance with all accreditation.
Chat Operator Jobs
By Reynolds and Reynolds At , Little Rock, 72201, Ar $13 an hour
Quiet, dedicated work space free from distractions - this is a remote position
Able to attend 4 weeks of remote training, Tuesday - Saturday between the hours of 11am-7:30pm EDT
Do you thrive on engaging in online conversations, creating a wow-ing experience for customers?
Do you want to use your gaming experience to make extra income?
Must have your own computer or laptop with a webcam, second monitor, microphone, and external mouse
Must be able to type at least 35 WPWM, 40 and above is preferred

Are you looking for a job that allows you to help customers and make a difference in their day? We are looking for a Customer Chat Specialist to join our team and provide exceptional customer service. You will be the first point of contact for our customers and will be responsible for responding to inquiries, resolving customer issues, and providing helpful information. If you are passionate about customer service and want to make a difference, this is the job for you!

A Customer Chat Specialist is a customer service professional who provides customer support via chat. They are responsible for responding to customer inquiries, resolving customer issues, and providing helpful information to customers.

What is Customer Chat Specialist Skills Required?

• Excellent written and verbal communication skills
• Ability to multitask and prioritize
• Strong problem-solving and analytical skills
• Knowledge of customer service principles and practices
• Proficiency in using chat software
• Ability to remain calm and professional in difficult situations

What is Customer Chat Specialist Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Proficiency in using chat software

What is Customer Chat Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices

What is Customer Chat Specialist Experience?

• Previous customer service experience
• Experience using customer service software
• Experience in a customer service role

What is Customer Chat Specialist Responsibilities?

• Respond to customer inquiries via chat
• Resolve customer issues in a timely manner
• Provide helpful information to customers
• Follow up with customers to ensure satisfaction
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management