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Customer Care Specialist Jobs in New Jersey

Customer Care Specialist Jobs
By Purchasing Power At Atlanta Metropolitan Area, United States
Serve as an liaison between the customer support team, management, and the customer to improve customer service and business productivity
3 - 5 years minimum experience in customer support/contact center or sales support
Advanced level computer skills with basic Microsoft programs (Excel, Word, Outlook)
Resourceful and effective problem-solving skills with the ability to make decisions with strong attention to detail
Strong verbal and written communications skills
Team player with strong interpersonal skills possessing the ability to effectively work within the department, company, and network
Customer Care & Inside Sales Specialist
By Universal Biosensors At New Jersey, United States
Strong relationship and customer management skills, inc handling customer complaints effectively and efficiently.
Effective time management and prioritisation skills
Manage and respond to customer enquiries and information requests, inc. troubleshooting L1 complaints/issues.
Experience collaborating with a cross-functional team, e.g. Operations, Engineering and Quality, within global organisation
Sound computer skills, inc CRM and Microsoft Office suite.
Medical/Health Benefits and generous 401K

Are you looking for a job that offers great customer service and a chance to make a difference? We are looking for a Customer Care Specialist to join our team and provide exceptional customer service to our customers. If you have a passion for helping people and a knack for problem-solving, this could be the perfect job for you!

What is Customer Care Specialist Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries in a professional and courteous manner
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology

What is Customer Care Specialist Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology

What is Customer Care Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology
• Knowledge of company products and services
• Knowledge of relevant computer applications

What is Customer Care Specialist Experience?

• Previous customer service experience
• Previous experience in a call center environment

What is Customer Care Specialist Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot customer issues and provide solutions
• Provide accurate information about products and services
• Follow up with customers to ensure their satisfaction
• Record customer interactions and details of inquiries
• Update customer information in the customer service database
• Process orders, forms, and applications
• Identify and escalate priority issues