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Customer Care Specialist Jobs in Florida

Customer Care Specialist - Part Time
By Foot Locker Corporate Services, Inc. At , Wausau, 54401 $15 an hour
Efficiently entering customer information and conversation notes into the order management system
Basic computer and typing skills
Previous customer service experience is preferred
Empathizing with and prioritizing customer needs
Providing customer service to our Foot Locker Retail Store Associates as they place orders for their customers
Casual dress code – Wear your sneakers to work!
Customer Care Fraud Specialist
By SouthState Bank, National Association At , Winter Haven

Other duties and responsibilities may be assigned, according to the needs of the Bank.

Customer Care Product Specialist
By Advanced Diabetes Supply At Doral, FL, United States
Manages and maintains moderate call volume per day
We obsess over the customer experience
May perform any additional responsibilities or special projects as required.
Benefits For The Full Time Employees Include
Health, Dental & Vision options
FSA and HSA plan with Employer Contribution

Are you looking for a job that offers great customer service and a chance to make a difference? We are looking for a Customer Care Specialist to join our team and provide exceptional customer service to our customers. If you have a passion for helping people and a knack for problem-solving, this could be the perfect job for you!

What is Customer Care Specialist Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries in a professional and courteous manner
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology

What is Customer Care Specialist Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology

What is Customer Care Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology
• Knowledge of company products and services
• Knowledge of relevant computer applications

What is Customer Care Specialist Experience?

• Previous customer service experience
• Previous experience in a call center environment

What is Customer Care Specialist Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot customer issues and provide solutions
• Provide accurate information about products and services
• Follow up with customers to ensure their satisfaction
• Record customer interactions and details of inquiries
• Update customer information in the customer service database
• Process orders, forms, and applications
• Identify and escalate priority issues