Register
Recruit Create CV

Customer Care Representative Jobs in South Carolina

Customer Care Relationship Representative
By Essential Cabinetry Group At Greenville, SC, United States
3-5 years of proven account management or other relevant experience preferred.
Excellent time and project management skills. You're always looking to improve inefficient processes
Execute other activities as assigned by the Customer Care Manager or Director of Customer Experience.
This could be a remote opportunity for someone who has previous cabinetry experience.
Experience in delivering client-focused solutions based on customer needs
Proven ability to manage multiple projects at a time while paying strict attention to detail
Customer Care Representative Iii-Chat Role
By SouthState Bank At North Charleston, SC, United States
Meet or exceed the Customer Care Representatives quality and productivity goals assigned by management.
SouthState reserves the right to modify its Remote Work Standards and Eligibility requirements at any time.
Identify and resolve advance customer inquiries using active listening, critical thinking and probing skills for first call resolution.
Successfully complete additional skills training as required/requested.
Strong knowledge of banking procedures.
Must possess a desire to assist with mentoring and assisting team members to elevate their individual performance and procedure knowledge.

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for a Customer Care Representative to join our team and provide outstanding customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing exceptional customer service. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

What is Customer Care Representative Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively with customers
• Ability to handle customer complaints and inquiries
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment
• Ability to multi-task
• Ability to work independently

What is Customer Care Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Excellent communication and interpersonal skills

What is Customer Care Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases and tools

What is Customer Care Representative Experience?

• Previous customer service experience
• Experience in a customer service role
• Experience in a call center environment

What is Customer Care Representative Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Process orders, forms, and applications
• Follow up with customers to ensure satisfaction
• Handle customer complaints and inquiries
• Update customer information in the customer service database