Register
Recruit Create CV

Customer Care Representative Jobs in Ohio

Customer Care Representative Jobs
By STERIS At Mentor, OH, United States
Provide post-order management support including issue resolution
Manage Customer contract response level as indicated to meet Customer expectations
Utilize available resources to update or increase knowledge on products, systems, procedures, procedures and Corporate initiatives
1 to 2 years business experience with direct contact with customers and sales
Strong decision-making skills; understands how decisions impact the Customer and the Company
Strong analytical and problem-solving capabilities
Customer Care Order Management Representative (Remote Post Training)
By GE Appliances At , Louisville, Ky
Strong computer skills, proficiency with the Microsoft Office suite and the ability to manage multiple web-based applications at one time
Previous work from home experience
Provide customer information on product availability, delivery, billing, and finance processes.
Manage special ordering processes with unique order entry procedures.
Excellent interpersonal and oral communication skills
Must maintain a suitable work from home environment, free from noise/distractions
Customer Service Representative - Care
By Barclays At , Cincinnati, 45202, Oh
Identifying trends/issues on a daily basis and bring to the attention of the management staff
One plus year of experience in a customer service environment/call center experience
Exceptional customer service and professional communication skills, both oral and written
Good organization and work prioritization skills
Solid attention to detail and analytical skills
Please discuss the detail of the working pattern options for the role with the hiring manager.

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for a Customer Care Representative to join our team and provide outstanding customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing exceptional customer service. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

What is Customer Care Representative Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively with customers
• Ability to handle customer complaints and inquiries
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment
• Ability to multi-task
• Ability to work independently

What is Customer Care Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Excellent communication and interpersonal skills

What is Customer Care Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases and tools

What is Customer Care Representative Experience?

• Previous customer service experience
• Experience in a customer service role
• Experience in a call center environment

What is Customer Care Representative Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Process orders, forms, and applications
• Follow up with customers to ensure satisfaction
• Handle customer complaints and inquiries
• Update customer information in the customer service database