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Customer Call Center Specialist I Jobs

Call Center - Customer Service Representative I
By Prince William County Service Authority At , Woodbridge, 22195 $43,368 - $52,650 a year
Or combination of education and experience as described above.
Some education above the high school level is preferred and/or technical training plus related experience.
Ability to learn and demonstrate general knowledge of account header adjustments and Service Authority Leak Adjustment policies.
Possesses general keyboarding skills and ability to learn, demonstrate and navigate computer software programs including, but not limited to Cayenta.
Possesses effective research skills in order to conduct customer account research.
Possesses excellent verbal and interpersonal communication skills.
Scheduler I, Call Center
By Denver Health At , Denver, 80204 $19.23 - $25.96 an hour
1-3 years Two years customer service or healthcare experience Required
Excellent customer focus/service, people skills, listening, verbal and written communication, problem solving and multitasking skills.
Knowledge of standardized scheduling, canceling, rescheduling, attendance procedures.
Knowledge of Commercial Insurance referral and authorization process is preferred.
Possess knowledge of PC applications (NT, Windows), healthcare applications and phone systems.
Resolves customer problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. (15%)
Part-Time Customer Support Specialist-Call Center
By Zeal Credit Union At Livonia, MI, United States
6+ months of experience in a retail, banking, or customer service environment
Maintain knowledge of Zeal Credit Union products, services, policies, and procedures
Pasion for helping others-truly enjoys working with, for and around people!
Enjoys solving problems & taking initiative to deliver a solution to our member(s)
High School Diploma or equivalent
Process member transactions, routine account maintenance, and member requests.
Customer Call Center Specialist I
By Simmons Bank At Pine Bluff, AR, United States
Other Qualifications (including Physical Requirements)
Performs other duties and responsibilities as assigned.
One year of customer service or sales experience, preferably in a financial setting, is required.
Must possess excellent telephone skills, including a professional speaking voice.
Must have good oral and written communication skills.
Receives and processes incoming calls from customers.
Customer Call Center Specialist - Remote
By Total Wine & More At Las Vegas, NV, United States
Work with customers to identify products and quantities to make their events a memorable experience
Build relationships with customers by providing a positive and informative experience
Use internal tools and systems to manage a productive work flow
Document all communications with customers to promote a consistent experience across all touch points
Experience developing solutions and solving problems
Certificate of training in a customer service program or prior customer service experience desired
Customer Advocate Specialist I - Care Navigation/ Call Center/ Work From Home After 90 Days
By Talentify.io At United States
Work from home with flexible schedules
Comprehensive benefits package including medical, dental, vision, and life insurance
Recognize sales opportunities and apply sales skills to upgrade
Ensure excellent customer experience through effective communication and problem-solving
Escalate customer dissatisfaction to managerial team when necessary
Excellent written and oral communication skills
Call Center: Credit Card: Collections Specialist I (Tampa Florida)
By JPMorgan Chase Bank, N.A. At , Tampa, Fl
Required qualifications, capabilities, and skills:
Preferred qualifications, capabilities, and skills:
Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face
Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment
Previous experience working in a Collections, Sales, Retail or Customer Service industry
Customer Service Representative I (Call Center)
By Prince William County Service Authority At , Woodbridge, 22195, Va $39,780 - $50,388 a year
Or combination of education and experience as described above.
Some education above the high school level is preferred and/or technical training plus related experience.
Ability to learn and demonstrate general knowledge of account header adjustments and Service Authority Leak Adjustment policies.
Possesses general keyboarding skills and ability to learn, demonstrate and navigate computer software programs including, but not limited to Cayenta.
Possesses effective research skills in order to conduct customer account research.
Possesses excellent verbal and interpersonal communication skills.
Remote Call Center Customer Account Specialist
By Cox Communications At , Phoenix, 85003, Az $18 an hour
Excellent skills in creating an exceptional customer experience, sales orientation, multi-tasking, building customer rapport by discovering customer needs and problem solving.
This is a remote opportunity. You must live Phoenix, AZ area
High school diploma, GED or relevant work experience.
6 months experience using a computer and navigating multiple screens.
1 or more years customer service experience.
1+ years' experience working in a position that requires meeting sales goals.
Remote Call Center Customer Account Specialist
By Cox Communications At , Las Vegas, 89105, Nv $18 an hour
Excellent skills in creating an exceptional customer experience, sales orientation, multi-tasking, building customer rapport by discovering customer needs and problem solving.
This is a remote opportunity. You must live in Las Vegas NV area
High school diploma, GED or relevant work experience.
6 months experience using a computer and navigating multiple screens.
1 or more years customer service experience.
1+ years' experience working in a position that requires meeting sales goals.
Caseworker I, Saf Call Center
By American Red Cross At , Fort Sill, 73503, Ok
At least one year of customer focused experience
Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite.
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
Composes and delivers emergency communication messages to domestic and overseas military locations.
High School Diploma or equivalent
Patient Accounts Specialist I - Customer Service/Call Center
By MEDSTAR HEALTH At , Baltimore, 21236, Md
An equivalent combination of experience and college education in accounting, finance or healthcare administration required
Requires basic working knowledge of UB04 and Explanation of Benefits (EOB).
1-2 years Experience in patient accounting, accounts receivable or related healthcare field required or
Detailed working knowledge and demonstrated proficiency in at least one specific payers application billing and/or collection process.
Requires some knowledge of medical terminology and CPT/IDC-9 coding.
Excellent communication, analytical, interpersonal, and organizational skills.
Customer Service Representative I - Call Center
By Indiana University Health At , Indianapolis, 46204, In
Experience in a medical setting preferred
Experience with referrals and/or enteral nutrition a plus
3-5 years of customer service experience required
Knowledge of medical terminology and medical coding required
Requires working knowledge of computers
Knowledge of medical terminology and medical coding preferred.
Administrative Specialist I/Call Center Operator--Temporary Solutions
By State of North Carolina At Raleigh, NC, United States
Working knowledge of data collection and storage to compile, assimilate, and organize printed and electronic information.
Working knowledge of and ability to use correct spelling, punctuation, and specialized vocabulary.
Ability to explain and interpret program information to clients/customers and staff.
Ability to convey information and ideas through a variety of media to individuals or groups
Ability to utilize office equipment and other technology (software and systems) to meet work needs
Temporary Solutions Office of State Human Resources 1110 Navaho Drive, Suite 200 Raleigh, NC 27609
Scheduler I, Call Center
By Denver Health At , Denver, 80204, Co $19.23 - $25.96 an hour
1-3 years Two years customer service or healthcare experience Required
Excellent customer focus/service, people skills, listening, verbal and written communication, problem solving and multitasking skills.
Knowledge of standardized scheduling, canceling, rescheduling, attendance procedures.
Knowledge of Commercial Insurance referral and authorization process is preferred.
Possess knowledge of PC applications (NT, Windows), healthcare applications and phone systems.
Resolves customer problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. (15%)
Command Center Specialist I (Contract)
By SoFi At Seattle, WA, United States
Experience with ITSM tools (Jira software and Service management.)
Engage on-call engineers when necessary to resolve incidents and problems through tools such as OpsGenie, Jira Service Management and Slack.
Support problem management process to prevent recurring events and incidents
Good understanding of IT infrastructure performance management concepts and practices
Familiarity with Application Performance Management (APM) tools. Exposure in using DataDog is preferred
Manage IT service events, incidents and problems escalated by the Production Operations team.
Command Center Specialist I (Contract)
By SoFi At Orange County, CA, United States
Experience with ITSM tools (Jira software and Service management.)
Engage on-call engineers when necessary to resolve incidents and problems through tools such as OpsGenie, Jira Service Management and Slack.
Support problem management process to prevent recurring events and incidents
Good understanding of IT infrastructure performance management concepts and practices
Familiarity with Application Performance Management (APM) tools. Exposure in using DataDog is preferred
Manage IT service events, incidents and problems escalated by the Production Operations team.
Command Center Specialist I (Contract)
By SoFi At New York, NY, United States
Experience with ITSM tools (Jira software and Service management.)
Engage on-call engineers when necessary to resolve incidents and problems through tools such as OpsGenie, Jira Service Management and Slack.
Support problem management process to prevent recurring events and incidents
Good understanding of IT infrastructure performance management concepts and practices
Familiarity with Application Performance Management (APM) tools. Exposure in using DataDog is preferred
Manage IT service events, incidents and problems escalated by the Production Operations team.

Are you looking for a job that will let you use your customer service skills to make a difference? We are looking for an experienced Customer Call Center Specialist to join our team and provide exceptional service to our customers. If you have a passion for helping people and a knack for problem-solving, this could be the perfect job for you!

Overview Customer Call Center Specialist I is a customer service representative who provides customer service and support to customers over the phone. They are responsible for answering customer inquiries, resolving customer complaints, and providing general customer service. Detailed Job Description Customer Call Center Specialist I is responsible for providing customer service and support to customers over the phone. They must be able to answer customer inquiries, resolve customer complaints, and provide general customer service. They must be able to provide accurate information to customers in a timely manner. They must also be able to handle customer complaints in a professional and courteous manner. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to work in a fast-paced environment
• Ability to work independently
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of computer systems and applications
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of computer systems and applications
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of computer systems and applications
Job Experience
• Previous customer service experience
• Previous call center experience
Job Responsibilities
• Answer customer inquiries
• Resolve customer complaints
• Provide general customer service
• Provide accurate information to customers in a timely manner
• Handle customer complaints in a professional and courteous manner
• Follow up with customers to ensure satisfaction