Register
Recruit Create CV

Customer Call Center Specialist I Jobs in Michigan

Part-Time Customer Support Specialist-Call Center
By Zeal Credit Union At Livonia, MI, United States
6+ months of experience in a retail, banking, or customer service environment
Maintain knowledge of Zeal Credit Union products, services, policies, and procedures
Pasion for helping others-truly enjoys working with, for and around people!
Enjoys solving problems & taking initiative to deliver a solution to our member(s)
High School Diploma or equivalent
Process member transactions, routine account maintenance, and member requests.

Are you looking for a job that will let you use your customer service skills to make a difference? We are looking for an experienced Customer Call Center Specialist to join our team and provide exceptional service to our customers. If you have a passion for helping people and a knack for problem-solving, this could be the perfect job for you!

Overview Customer Call Center Specialist I is a customer service representative who provides customer service and support to customers over the phone. They are responsible for answering customer inquiries, resolving customer complaints, and providing general customer service. Detailed Job Description Customer Call Center Specialist I is responsible for providing customer service and support to customers over the phone. They must be able to answer customer inquiries, resolve customer complaints, and provide general customer service. They must be able to provide accurate information to customers in a timely manner. They must also be able to handle customer complaints in a professional and courteous manner. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to work in a fast-paced environment
• Ability to work independently
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of computer systems and applications
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of computer systems and applications
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of computer systems and applications
Job Experience
• Previous customer service experience
• Previous call center experience
Job Responsibilities
• Answer customer inquiries
• Resolve customer complaints
• Provide general customer service
• Provide accurate information to customers in a timely manner
• Handle customer complaints in a professional and courteous manner
• Follow up with customers to ensure satisfaction