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Csm Jobs

Engineering Project Coordinator [Dept: Csm Pm]
By Apple At San Diego, CA, United States

Summary Imagine what you can do here. Apple is a place where extraordinary people gather to do their lives best work. Together we create products and experiences people once couldn’t have ...

Enterprise Customer Service Manger (Csm) - Remote
By Quiq At United States
Fostering and activating advocacy – when a customer is achieving success, proactively identify and directly manage our requests for advocacy.
Have hands-on experience in executing customer success motions at other enterprise SaaS platforms.
Have excellent communications skills (verbal and written) and professional gravitas
Have experience creating and delivering presentations to customers
Have experience analyzing data, doing value analysis, forming and delivering recommendations
Managing customer onboarding – Own the customer onboarding phase. Guide customer expectations and train them about our product, people and processes.
Csm Team Lead Jobs
By Ninety.io At Atlanta, GA, United States
Build programs and content to help CSMs with their client management, fostering adoption, expansion, and retention initiatives.
Previous experience scaling a CSM Team
Preferred experience in a pooled CSM model and dedicated CSM model with low MRR clients.
Previous experience building programs, playbooks, processes, etc. from scratch and testing/iterating on those programs. Track record of success.
Experience in, or are excited to work in a growth-stage environment
Ability to manage time effectively, work independently and be self-motivated
Customer Success Manager (Csm)
By Softeon At , Reston, 20190
Proven experience in a customer success, account management, or similar role, preferably in the software and/or supply chain industry.
Regularly report on customer success metrics and provide actionable insights to the management team.
Bachelor's degree in business, supply chain management, or a related field
Strong understanding of supply chain management concepts and processes.
Advocate for customer needs and requirements, ensuring that their feedback is considered in future product development initiatives.
Excellent communication and interpersonal skills, with the ability to build rapport and influence at all levels of an organization.
Customer Success Manager - Csm - Edtech - Remote | Wfh
By Get.It Recruit - Administrative At Newell, NC, United States

About Us We are a dynamic EdTech company passionate about empowering educators and ensuring student well-being. Our innovative AI-driven solutions have saved countless lives and earned us accolades ...

Project Manager 1 (Pmp/Csm, Cloud Services)
By Connect Tech + Talent At Austin, TX, United States
5+ years of experience in project management, with a proven track record of successfully delivering projects on time and within budget.
Experience with project management tools such as Microsoft Project, JIRA, or Trello.
Excellent time management and organizational skills.
Professional certifications such as Project Management Professional (PMP) or Certified ScrumMaster (CSM) may be preferred.
Proficiency in project management methodologies such as Agile or Waterfall.
Responsibilities of a Project Manager role may include:
Technical Csm Jobs
By Spiff Inc At United States
4+ years of relevant Customer Success Management at a SaaS technology company
Experience with logic, especially if/then type flows, filtering, sorting, etc.
Set and manage customer expectations appropriately
Advanced Excel experience (can write and use logical functions)
Advanced knowledge of CRM Architecture
Experience managing and maintaining 50+ accounts
Csm - Customer Success Manager
By Brevo At Austin, TX, United States
Adopt a data-driven approach in the management of your portfolio
Manage a portfolio of new and existing clients from onboarding to renewal
Collaborate closely with the Sales and Customer Experience teams on a day-to-day basis
Report your client portfolio health and risk in Salesforce and to your manager
At least 2 years of relevant work experience in CSM or Digital Marketing
Strong ability to understand, manage and drive customers' needs and marketing strategy
Founding Csm Jobs
By SellScale At San Francisco Bay Area, United States
Own the customer feedback loop around our product, offering suggestions on how to improve and expand the capabilities of our AI.
Joining SellScale offers numerous benefits and opportunities, including:
Dissect and manage the outbound pipelines for all clients
Stay up-to-date with the latest advancements in AI and sales technology, bringing innovative ideas to the table to enhance SellScale's offerings
Experience:1-3 years in customer success; previous experience in operations/sales/consulting a bonus
ChatGPT experience:Experience writing with ChatGPT to get it to do what you want.
Csm Jobs
By VisibleThread At United States

Join our team and be part of an exciting journey, working with cutting-edge

Csm Jobs
By Chercheur Executive Search At New York City Metropolitan Area, United States
Achieve quarterly and annual goals and metrics as outlined by CS management
3+ years in customer success / account management in a software/tech company
3+ years a consulting role, Big 4 experience preferred
Excellent interpersonal skills, with the ability to work in a team-oriented, client-focused environment
Experience working with cross-functional teams (e.g. Sales, Product, Marketing)
Experience working with customers in the food industry is a plus