Register
Recruit Create CV

Contact Center Service Representative Jobs

Vp, Member Service Contact Center
By Korn Ferry At Sacramento, CA, United States
Remain current on service delivery trends in Contact Centers and recommend proactive strategies for effective contact center volume trend management.
Provide and continually evolve meaningful reporting on call center performance to Executive Management.
Communicate results of sales referrals, service levels and operational impacts to management as appropriate or requested.
Provide effective leadership to employees and conduct manager evaluations.
Named "Best-in-State" Employer by Forbes for second consecutive year and counting.
Proactively research, develop, and implement strategic initiatives to achieve maximum member satisfaction.
Customer Service Manager (Contact Center)
By Fanatics, Inc. At United States
Bachelor's degree in business administration, management, or a related field. An equivalent combination of education and experience may be considered.
Conduct regular training and development programs for customer service representatives to enhance their product knowledge, communication skills, and problem-solving abilities.
Excellent leadership and people management skills, with a track record of effectively managing and developing high-performing teams.
Oversee the implementation and utilization of customer service technologies and tools to optimize efficiency and improve the customer experience.
Knowledge of trading cards, sports collectables and memorabilia is strongly preferred, but not required.
Exceptional communication and interpersonal skills, with the ability to interact effectively with customers, team members, and stakeholders at all levels.
Contact Center Representative (Hybrid - Part-Time 20 Hours/Week), Retail Banking Operations
By HomeStreet Bank At , Federal Way, 98003 $20.14 - $28.17 an hour
6 months customer service experience.
Exceptional verbal and written communication skills, customer service skills, and the ability to analyze, organize, and present information.
Strong interpersonal skills to fully identify the need and resolve while minimizing client effort.
Basic computer navigation and keyboarding skills, including the ability to multi-task and navigate between multiple systems.
Excellent organizational skills, attention to detail and ability to prioritize and follow-up in a timely manner.
Benefits worth writing home about:
Contact Center Representative, Retail Banking Operations
By HomeStreet Bank At , Federal Way, 98003 $20.14 - $28.17 an hour
6 months customer service experience.
Exceptional verbal and written communication skills, customer service skills, and the ability to analyze, organize, and present information.
Strong interpersonal skills to fully identify the need and resolve while minimizing client effort.
Basic computer navigation and keyboarding skills, including the ability to multi-task and navigate between multiple systems.
Excellent organizational skills, attention to detail and ability to prioritize and follow-up in a timely manner.
Benefits worth writing home about:
Scheduling Representative - Contact & Call Center
By WakeMed At , Raleigh

About WakeMed: Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our ...

Customer Contact Center Representative Remote
By Voya Financial At , Remote $20 an hour
College Degree and 1+ year of customer service experience
Or, in lieu of degree, 3+ years customer service experience
Experience in the Financial Service industry is a bonus but not required
At Voya, we pay competitive base salaries based on experience and reward performance with a monthly incentive program
Paid Training, and Full Benefits with no waiting period; Monday – Friday Only, Referral bonuses, Performance Incentives
Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
Contact Center Representative Jobs
By LQ Digital At , Albuquerque, 87102 $15 an hour
A typical day’s responsibilities include:
· Experience working with computers.
· Previous call center or customer service experience.
Albuquerque, NM 87102: Reliably commute or planning to relocate before starting work (Required)
New Call Center in Albuquerque!
You will be a great fit with our team if you are:
Digital Service Representative - Contact Cent
By Sun Community Federal Credit U At , El Centro, 92243 $19.00 - $31.50 an hour
Education/Certification: High school graduate or equivalent, some college preferred.
Required Knowledge: Knowledge and ability to provide extraordinary member services.
Solid math and bookkeeping skills.
Experience Required: One to three years of experience as a Member Service Representative I.
Ensures member’s online account or loan application information is complete and accurate.
Actively and professionally cross sells Credit Union services and products while building member financial relationships.
Contact Center Representative - Remote
By Matrix Medical Network At , Atlanta, 30313 $17 an hour
Explain the benefits of health risk assessments and overcome objections
Experience in a metrics driven environment, Key performance goals (Attendance, ACW, Utilization, Schedule Adherence, Assessments scheduled per hour, Call Quality, etc.).
Strong typing and computer navigation skills
Demonstrated ability to explain/educate on the benefits of a service or program and overcome objections to participation
1 years recent consecutive call center experience required
High volume Outbound call center experience
Contact Center Representative Jobs
By Electriq Power At West Palm Beach, FL, United States
Proven experience in data entry and call center operations preferred
Stay updated on product knowledge, industry trends, and best practices in customer service.
High school diploma or GED additional education is a plus.
Proficiency in using CRM software and data entry tools.
Excellent communication skills, both verbal and written.
Strong attention to detail and accuracy in data entry.
Hr Contact Center Representative
By OneSource Virtual At , Remote
Effective communication skills via telephone, email and in-person
Assumes other duties as assigned by Manager
Must value and promote team spirit, have outstanding interpersonal skill set; exhibit professionalism within the workplace
Must be able to cope in fast-paced, demanding environment and manage sensitive, confidential issues.
Analytical skills; strong research and follow up skills
Must be able to cope in fast-paced, demanding environment and manage sensitive, confidential issues
Remote Pharmaceutical Contact Center Representative
By Inizio Engage At , Remote
Exhibit effective communication and tele-management skills.
Enroll participants in educational seminars
Possess effective organizational skills, including working with multiple projects simultaneously.
Customer service or equivalent work related experience is preferred
Excellent verbal, written and listening communication skills
Pre-screen potential volunteers for enrollment into clinical/medical research trials
Contact Representative Jobs
By US Defense Finance and Accounting Service At , Cleveland, 44199, Oh $35,194 - $51,193 a year
Equivalent combinations of education and experience may be used to substitute for the specialized experience requirement.
If you are relying on your education to meet qualification requirements:
GS-04 Substitution of Education for Experience
GS-05 Substitution of Education for Experience:
Telework availability will be based upon the mission requirements and supervisory determination.
Travel requirement is 25% OR LESS.
Best Contact Center Representative, Tier Ii
By State of North Carolina At Raleigh, NC, United States
Minimum Education And Experience Requirements
Effective interpersonal skills and the ability to communicate clearly, in both written and verbal formats
Experience in utilizing the OSC HR/Payroll System
Ability to use common office equipment
Courteous with strong customer service orientation
Ability to prioritize multiple tasks and perform under deadlines
Contact Center Representative - Human Resources Services
By Brazen Inspired At United States

Brazen Inspired serves one demographic — and one only: those seeking employment —— But not just any employment, their dream jobs! How do we do this, you ask? Well, we offer a program which ...

Customer Service Manager - Contact Center
By Ferguson Enterprises At United States
A minimum of 5 years work experience in a contact center or customer service management role preferred
A bachelor's degree in business administration, management, or a related field. Advanced degrees or certifications in contact center management preferred
Develop training programs to enhance agents' skills and knowledge.
Participating in leadership meetings with management team as a representative for associate concerns, progress, policies, and guidelines
Familiarity with contact center technologies, customer relationship management (CRM) systems, and call center operations. Proficiency in using reporting and analytics
Strong written and verbal communication skills with ability to communicate across all levels of the organization
Customer Service Center - Contact Center
By WesBanco At Bowie, MD, United States

This position works a schedule of 10:30am to 7:00pm Monday through Friday

Hr Service Center Representative
By Insight Global At California, United States
3 years of experience in HR customer service, or HR admin support
Associates Degree, or High School Diploma with 3+ years of relevant work experience
Union (SEIU-West) Performance Evaluation manual processing
OnBase (electronic personnel file system) Support and Filing
PeopleSoft system upgrade User Acceptance Testing
Electronic Performance Evaluation system support
Director Contact Center Sales And Service
By Teachers Federal Credit Union At Hauppauge, NY, United States
Demonstrated project and budget management skills
Manage and lead processes for the continuous improvement of the member experience
Effective leadership and analytical skills including working knowledge of high-level budgeting, staffing models, scheduling, and industry technology solutions
Bachelor’s degree required or minimum of eight years’ experience in Call/Contact Center operations or sales and service role managing direct reports
Minimum six years of relevant experience in consumer banking/financial services
Strong mentoring and relationship building skills
Senior Manager, Customer Service (Contact Center)
By Fanatics, Inc. At United States
Bachelor's degree in business administration, management, or a related field. An equivalent combination of education and experience may be considered.
Conduct regular training and development programs for customer service representatives to enhance their product knowledge, communication skills, and problem-solving abilities.
Excellent leadership and people management skills, with a track record of effectively managing and developing high-performing teams.
Oversee the implementation and utilization of customer service technologies and tools to optimize efficiency and improve the customer experience.
Knowledge of trading cards, sports collectables and memorabilia is strongly preferred, but not required.
Exceptional communication and interpersonal skills, with the ability to interact effectively with customers, team members, and stakeholders at all levels.