Contact Center Engineer Jobs in Dakota, Minnesota
Contact Center Trainer Jobs
By HomeSafe Alliance
At St Paul, MN, United States
Contact Center Of Excellence Manger
By Ford Motor Company
At United States
Sales Engineer - Solutions Engineer - A.i.-Infused Contact Center Saas - 3.8 Glassdoor - 200+ Global Clients
By RevsUp, a Recruitment Entrepreneur Company
At Dallas-Fort Worth Metroplex, United States
Avp, Crm And Contact Center Capabilities, Digital Banking
By Forbright Bank
At United States
Contact Center Trainer Jobs
By MSC Cruises
At Fort Lauderdale, FL, United States
Registered Nurse, Contact Center
By Arbor Hospice
At , Southfield, 48034, Mi
Contact Center Associate Ii
By IEEE Corporate
At , Piscataway, Nj
Technical Product Lead - Contact Center
By Toyota North America
At Plano, TX, United States
Contact Center Team Lead
By KCC
At United States
Contact Center Team Lead
By XTEND
At Grand Rapids, MI, United States
Contact Center Associate Jobs
By Harbor Freight Tools
At Arizona, United States
Zoom Contact Center Solution Engineer (East)
By Zoom
At United States
Zoom Contact Center Solution Engineer (Central)
By Zoom
At United States
Contact Center Associate - Entry Level
By Eye Health America
At St Petersburg, FL, United States
Technical Sales Architect - Contact Center
By Zoom
At United States
Contact Center Trainer Jobs
By HomeSafe Alliance
At Albuquerque, NM, United States
Contact Center Trainer Jobs
By HomeSafe Alliance
At West Baton Rouge Parish County, LA, United States
Contact Center Trainer Jobs
By HomeSafe Alliance
At Jacksonville, FL, United States
Contact Center Trainer Jobs
By HomeSafe Alliance
At Wyoming, United States
Contact Center Trainer Jobs
By HomeSafe Alliance
At Sioux Falls, SD, United States
Are you looking for a challenging and rewarding career in Contact Center Engineering? We are looking for an experienced engineer to join our team and help us provide world-class customer service. You will be responsible for designing, implementing, and maintaining contact center systems and networks. You will also be responsible for troubleshooting and resolving technical issues. If you have a passion for technology and customer service, this could be the perfect job for you!
Overview A Contact Center Engineer is responsible for designing, implementing, and maintaining contact center systems and networks. They are responsible for ensuring that the contact center systems are running smoothly and efficiently, and that customer service is of the highest quality. They must be knowledgeable in a variety of technologies, including VoIP, SIP, and other contact center technologies. Detailed Job Description A Contact Center Engineer is responsible for designing, implementing, and maintaining contact center systems and networks. They must be knowledgeable in a variety of technologies, including VoIP, SIP, and other contact center technologies. They must be able to troubleshoot and resolve technical issues with the contact center systems. They must also be able to configure and maintain the contact center systems to ensure that they are running smoothly and efficiently. They must be able to provide technical support to customers and contact center agents. They must also be able to provide training and guidance to contact center agents. Job Skills Required• Knowledge of contact center technologies, including VoIP, SIP, and other contact center technologies
• Knowledge of networking and telecommunications systems
• Knowledge of customer service principles and practices
• Excellent troubleshooting and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or a related field
• At least 3 years of experience in contact center engineering
• Knowledge of contact center technologies, including VoIP, SIP, and other contact center technologies
• Knowledge of networking and telecommunications systems
• Knowledge of customer service principles and practices
• Excellent troubleshooting and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
Job Knowledge
• Knowledge of contact center technologies, including VoIP, SIP, and other contact center technologies
• Knowledge of networking and telecommunications systems
• Knowledge of customer service principles and practices
• Knowledge of system design and implementation
• Knowledge of system maintenance and troubleshooting
Job Experience
• At least 3 years of experience in contact center engineering
• Experience in system design and implementation
• Experience in system maintenance and troubleshooting
• Experience in providing technical support to customers and contact center agents
• Experience in providing
- Contact Center Engineer jobs in Minnesota
- Contact Center Engineer jobs in Dakota
- Contact Center Engineer jobs in Saint Paul
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- Contact Center Engineer jobs in Broward
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By CyberCoders At Salt Lake City, UT, United States 7 months ago
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(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 7 months ago
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Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 7 months ago
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Account Executive - Automotive Software
By ECW Search At United States 7 months ago
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Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 7 months ago