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Community Support Manager Jobs

Manager, Support Jobs
By Shift4 At United States
Strong project management skills and ability to manage multiple priorities simultaneously.
Develop and implement a comprehensive control management framework for the Contact Center, inclusive of process inventory
Manage SPOC responsibilities for the contact center
Knowledge of applicable regulatory requirements, including but not limited to GDPR, TCPA, Regulation E and PCI DSS.
Develop and manage project plans and timelines
Lead and manage cross-functional project teams
Family & Community Support Technician
By Seaside California At , Seaside, 93955 $64,732 - $78,678 a year
Methods of sound case management and tracking.
EMPLOYEE BENEFITS (Seaside City Employees' Association):
Work in conjunction with multi-disciplinary team in identifying and presenting options to clients.
Perform field work to proactively serve the homeless, mentally ill adults, youth and elderly; and families.
Maintain confidential records; prepare periodic reports.
Attend meetings and participates in school activities, community based projects, and events as needed.
Community Support Program Manager
By Airbnb At San Francisco, CA, United States
Deep knowledge and experience using collaborative project management tools and processes (e.g. JIRA, Asana, Airtable, Smartsheets, Google docs, scrum, agile).
Collect business requirements, and work with Product/IT stakeholders to assess and prioritize according to operational benefit.
Proactive communication and interpersonal skills
Experienced in people and organizational transformation projects
Experience working with Talent/Human resource teams within a Customer Service environment.
Formal project certification an advantage (eg. PMI, PMP, Prince2)
Community Support Specialist Jobs
By Compass Health Network At Festus, MO, United States
Provide referrals, advocacy, information and education to meet individual needs of clients
Maintain all assigned client medical records to program standards
Provide appropriate risk assessments and facilitate access to needed interventions as indicated
Provide transportation for clients as needed
Monitor client hospitalization and participate in discharge planning and follow per program standards
Community Support Program Manager
By Cypress HCM At United States
• Collect business requirements, and work with Product/IT stakeholders to assess and prioritize according to operational benefit.
• Proactive communication and interpersonal skills
• Experienced in people and organizational transformation projects
• Experience working with Talent/Human resource teams within a Customer Service environment.
• Formal project certification an advantage (eg. PMI, PMP, Prince2)
• Experience managing large projects or deploying customer facing change in a call center environment an advantage
Community Support Team Supervisor
By Compass Health Network At Arnold, MO, United States

The CPRC (community support) Supervisor is responsible for overseeing the provision of community support services and encouraging a team working environment that strives to provide holistic care to ...

Community Support Specialist Jobs
By Compass Health Network At Clinton, MO, United States

Use a motivational, stage-matched approach, provide individualized services based upon strengths,

Community Support Worker/Case Manager – Mhrt/C
By Community Health and Counseling Services At Caribou, ME, United States

Job Type(s):Full-Time Location(s):Caribou, Maine and Houlton, Maine and Lincoln, Maine and Skowhegan, Maine Licenses/Certifications:MHRT/C and BHP Experience:one year Job Description The case ...

Community Support Specialist Jobs
By Health Connect America At Hernando, MS, United States
Creating individual treatment plans based on family’s needs
What will I be doing?
Am I a good fit?
Community Support Specialist Jobs
By Compass Health Network At Jefferson City, MO, United States

Responsibilities Of The Community Support Specialist

Community Support Team - Case Manager - Located In Rockford, Il
By Rosecrance At Afton, WI, United States
Skilled in conducting individual, family and group counseling, case management
Undertake primary case management responsibilities for designated clients.
Demonstrated education, training or experience in the mental health services
Bachelor’s Degree with minimum two years’ experience in mental health.
Excellent organizational and computer skills
Skills to adapt verbal and written communication to the language and style of the client and their family.
Community Support Specialist Jobs
By PlayStation At San Diego, CA, United States
Maintain in-depth knowledge of MLB The Show, including gameplay mechanics.
Assist in keeping the community environment free of harmful imagery and or general toxicity that may damage the player’s experience.
Strong interpersonal, verbal, and written communication skills.
Strong problem solving and troubleshooting skills.
Experience in ZenDesk or other support positions is a huge plus.
Directly interact and support players daily via support channels.
Community Support Specialist Jobs
By Compass Health Network At Warrenton, MO, United States
Assist client in identifying strengths, needs, abilities, & preferences in regard to mental illness/substance use
Provide assistance & make referrals to public services & additional providers, as needed, including financial, housing, emergency assistance, food, etc.
Maintain contact with clients who are hospitalized, participating in discharge planning and communicating with all involved providers in developing aftercare plans
Assist clients with developing personal support systems, including, but not limited to, work with family
Meet service provision expectations per client needs and company guidelines & complete documentation and paperwork within the required timeframe
Assist client with transportation as clinically indicated. Driving is an essential function of the position
Community Support Coordinator (Remote)
By Discogs At Beaverton, OR, United States
Minimum two years experience working in a customer-facing support role.
100% company-paid medical and dental insurance benefits for you and your dependents
Work from home office set-up and expense allowances
Review and respond to community support concerns in writing.
Process Feedback Removal Requests (FBRs), account holds and other abuse reports as necessary and as instructed by the CS Team Lead.
Represent Discogs with pride and enthusiasm in all interactions with the community.
Community Support Lead Jobs
By NEAR Foundation At United States
Define, execute and manage the strategy and roadmap for NEAR Community channels
Constantly find new ways to refine and improve community experience
Familiarity with platforms like Telegram/Discord/Discourse/Reddit and tools that can be used to manage them efficiently
Excellent writing and communication skills in English
Great knowledge of online communities and cool under pressure
OPENNESS: operate transparently and consistently share knowledge to build open communities
Community Support Specialist Jobs
By Compass Health Network At Kahoka, MO, United States

Due to critical service need of the communities we serve, we are offering a $1500 sign-on bonus.* Additional $500 sign-on bonus for Qualified Mental Health Professionals. We are eager to continue to ...

Community Support Specialist Jobs
By Compass Health Network At St Robert, MO, United States

Due to critical service need of the communities we serve, we are offering a $1500 sign-on bonus.* Additional $500 sign-on bonus for Qualified Mental Health Professionals. We are eager to continue to ...

Community + Customer Support Star
By Love from Mim At United States
⭐️ You have excellent time management to prevent overwhelm and take responsibility to meet agreed deadlines.
⭐️ You have 2+ years of relevant customer service experience (preferably in a virtual environment).
⭐️ You have recent experience in managing a Facebook community.
⭐️ Your written communication and grammar skills are exceptional; you are flexible, fast, and a resourceful self-starter.
Please include a photo of your current planner and your hourly rate requirements in your application.
🙌Filter and organize content-related questions from the community and track trends.
Community Support Specialist Jobs
By Garbo At United States
Have excellent time management skills
Update and maintain a knowledge base with relevant resources, FAQs, and troubleshooting guides for users and partners
A college degree AND / OR 1-3 years of relevant experience
Exceptional writing, research, and communication skills
Previous customer service and support experience
Social media content creation experience (Instagram, TikTok)
Community & Customer Support Manager
By CryptoRecruit At United States
Utilise social media management tools to create requests and monitor all social contact
2+ years customer service experience, with social media and support/help desk experience
2+ years experience in cryptocurrency, blockchain, and DeFi
2 years of experience in building, growing and managing communities
Excellent written and spoken English communication skills, ability to simplify complex topics for broad audiences and communicate effectively
Excellent interpersonal and public speaking skills

Are you looking for a job that allows you to make a real difference in your community? We are looking for an experienced Community Support Manager to join our team and help us create a positive impact in our local area. You will be responsible for developing and managing relationships with local organizations, providing support to our community members, and helping to create a vibrant and inclusive environment. If you are passionate about making a difference and have the skills to make it happen, we want to hear from you!

Overview:

A Community Support Manager is responsible for providing customer service and technical support to customers and members of a community. They are responsible for responding to inquiries, resolving customer issues, and providing guidance and support to members of the community.

Detailed Job Description:

The Community Support Manager is responsible for providing customer service and technical support to customers and members of a community. They will be responsible for responding to inquiries, resolving customer issues, and providing guidance and support to members of the community. They will also be responsible for monitoring and responding to customer feedback, developing customer service policies and procedures, and providing customer service training to staff.

What is Community Support Manager Job Skills Required?

• Excellent customer service and communication skills
• Knowledge of customer service principles and practices
• Knowledge of technical support processes and procedures
• Ability to troubleshoot customer issues
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Proficiency in Microsoft Office Suite

What is Community Support Manager Job Qualifications?

• Bachelor’s degree in a related field
• At least two years of customer service experience
• Experience in a customer service or technical support role
• Knowledge of customer service principles and practices
• Knowledge of technical support processes and procedures

What is Community Support Manager Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of technical support processes and procedures
• Knowledge of customer service software and tools
• Knowledge of customer service standards and regulations

What is Community Support Manager Job Experience?

• At least two years of customer service experience
• Experience in a customer service or technical support role
• Experience in developing customer service policies and procedures
• Experience in providing customer service training

What is Community Support Manager Job Responsibilities?

• Respond to customer inquiries and resolve customer issues
• Monitor and respond to customer feedback
• Develop customer service policies and procedures
• Provide customer service training to staff
• Monitor customer service performance
• Maintain customer service records
• Identify customer service trends and recommend improvements