Community Support Team - Case Manager - Located In Rockford, Il

About Us

Leaders in recovery. Champions of hope.

Rosecrance is a private not-for-profit organization and nationally recognized leader in treating substance use and mental health disorders for children, adolescents, adults, and families. With nearly 60 locations in Illinois, Wisconsin, and Iowa, our physician-led team has developed an innovative, multidisciplinary, outcomes-informed approach.

Since 1916, our unmatched legacy as a proven behavioral healthcare leader is a source of hope and strength to those we serve and provides a roadmap for the best opportunity for lasting recovery. Rosecrance served nearly 50,000 clients last year.

Position Purpose: Provides mental health rehabilitation services and supports adults and families to decrease hospitalization and crisis episodes and to increase community functioning in order for the client to achieve rehabilitative, resiliency and recovery goals. Provide continuity of program services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Participate as a team member in the delivery of mental health services to clients and their families and facilitate the issues of recovery into their daily living situations.

The CST (Community Support Team) provides but is not limited to case management services, crisis intervention, skills training, documentation within the required time frame, individual counseling, medication monitoring, attends meetings, Q.I. and other duties that are necessary in order to meet the needs of the seriously mentally ill.

Job Requirements

• MHP designation
• Valid driver’s license
• Demonstrated education, training or experience in the mental health services
• Bachelor’s Degree with minimum two years’ experience in mental health.

Qualifications

Adequate written skills to accurately complete required documentation within the time frames prescribed

• Excellent organizational and computer skills
• Self-Starter with ability to work independently and with a team
• Skilled in conducting individual, family and group counseling, case management
• Ability to present and coordinate lectures for clients, families, staff or community resources

Essential Responsibilities

• Undertake primary case management responsibilities for designated clients.
• Serve as a role model and demonstrate positive guest relations in representing the agency.
• Serve as a member of the Clinical Team and participate in all team meetings and activities.
• Complete all necessary documentation with in the appropriate time lines.
• Ability to be self-motived, seek improved performance, problem solving while meeting the complex needs of the clients and their families.
• Ensure that client service records are maintained consistent with regulations.
• Conduct individual, group, and family counseling and educational sessions for clients and/or family members.
• Maintain communications with all staff (e.g. admissions, process, and discharge plans).
• Be familiar with court proceedings and available to make court appearances on behalf of Rosecrance clients.
• Ability to motivate and problem solve with staff regarding effective clinical practices.
• Present workshops, lectures and training to clients, families, staff and community groups as needed.
• Ability to coordinate services from a variety of community resources.
• Utilize a variety of treatment concepts, evidence based practices and service modalities when providing care.
• Skills to adapt verbal and written communication to the language and style of the client and their family.
• Deliver exceptional customer service consistently to every customer.
• Exercise confidentiality in keeping with the professional Code of Conduct and within the framework of the law.

Job Type: Full-time

Pay: Based on education, experience and credentials

Benefits

• Certain facilities offering on-site gym
• Referral program
• Vision insurance
• Paid Time Off
• Tuition assistance (qualifications apply)
• Flexible Spending Account
• 401(k) plan with employer match and discretionary employer contribution
• Licensure/certification reimbursement (qualifications apply)
• Health insurance with multiple plan options to meet your needs
• Group Life Insurance including LTD and AD&D
• Wellness plan
• Health Savings Account with company contribution
• Dental insurance

Schedule: 8 hour shifts

• Shift: Monday – Friday 8:30-5:00pm

Work Location: Rosecrance Ware Center – Rockford, IL

Rosecrance is an equal opportunity employer.

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