Register
Recruit Create CV

Client Support Jobs in Washington, Arkansas

Client Support Specialist Jobs
By Callahan & Associates, Inc. At Washington DC-Baltimore Area, United States
Data Integrity: Maintain the integrity of our Client Relationship Management Platform (Salesforce) and our Vendor Relationship Database
Maintain working knowledge of our Knowledgebase and other training materials and use that knowledge to support users
You want to work with a team that is competent, confident, passionate, and focused on achieving big goals.
You want to work on a product and deliver services that have the potential to help millions of people.
You want to have a voice and employee ownership.
You want to be part of a fun and healthy work culture.
Director, Client Support - Student
By Frontline Education At United States
Excellent project management, organization, and communication (both verbal and written) skills
Proven management and/or relationship management experience
Demonstrate a breadth and depth of operational support delivery management expertise focused on support quality, people, process, and technology
Ability to innovate, drive change management, and solve problems creatively
Background in enterprise customer success/account management
Help define Support best practices, creating an efficient and repeatable model that ensures clients are provided with stellar Support experiences
Director, Client Support - Business
By Frontline Education At United States
Excellent project management, organization, and communication (both verbal and written) skills
Proven management and/or relationship management experience
Demonstrate a breadth and depth of operational support delivery management expertise focused on support quality, people, process, and technology
Ability to innovate, drive change management, and solve problems creatively
Background in enterprise customer success/account management
Help define Support best practices, creating an efficient and repeatable model that ensures clients are provided with stellar Support experiences
Client Support Rep Jobs
By The Tech Tribe At United States
Continual Education with opportunities to expand your knowledge and skills.
Answering Inbound Helpdesk Queries in Freshdesk & our Community, providing quick, friendly & helpful support experiences to our members
Escalating Issues to our Development Team, Admin Team & External Vendors when needed and managing them through to completion
Maintaining and Improving our existing FAQ System at https://help.thetechtribe.com
You enjoy working a-synchronously (we have very few meetings and interact mostly via text chat)
You’re overly communicative, we all default to being verbose in our interactions rather than short
Client Operations Support Analyst I
By Cotiviti At United States
Logs and tracks inquiries using a problem management database and maintain history records and related problem documentation.
GPA requirement is 3.0 and above as verified by transcripts., Computer Science, Business, or equivalent experience.
Maintain knowledge of company products and customer service processes.
Review business and/or technical requirements.
0-1 years of related experience supporting engineering, information technology or other technical operations.
Preferred 1 years’ experience within the Healthcare or Insurance space.
Client Support Specialist Jobs
By FORTNA At United States
Strong interpersonal, organisational, time management and problem-solving skills
Basic electrical skills and experience in reading electrical drawings.
Excellent documentation skills to help build our knowledge base.
A basic salary starting at £39,000, based on knowledge and experience.
To build and improve your understanding of all system functionality, i.e. Software, Electrical and Controls and gain knowledge of those departments.
Proven experience in system/software support, including troubleshooting, diagnosing and identifying issues
Client Support Specialist (Contract) - Remote
By Finalsite At United States
Continually enhance our support documentation and guided learning center. QUALIFICATIONS AND SKILLS
Prior customer service or technical support experience preferred (0-2 years), but not required.
Associate’s or Bachelor’s degree preferred., or commensurate experience.
Experience using a SaaS platform (preferred)
Provide exceptional service to both internal and external customers.
Solve problems and relieve pain points to make our admins happy.
Director, Client Support Jobs
By Attentive At United States
Demonstrated skill in workforce and shift/schedule management
Oversee and manage the Support leadership team to maintain our incredible levels of service
Work with Senior Managers to improve our Quality and Technical programs
Work with Product teams to translate customer feedback into specific product requirements.
5-8 years of experience leading B2B Support teams in complex and constantly changing environments
Skilled in data-analysis, planning & budget/capacity forecasting
Client Support Associate Jobs
By Motion Recruitment At United States
1 - 3 years of related work experience, or an equivalent combination of education and experience.
Excellent verbal and written communication skills.
You will receive the following benefits:
Responsible for answering incoming support calls from internal and external customers.
Troubleshoot all information technology issues, including software, hardware, and networking.
Serve as a point of contact for escalation for support issues.
Client Support Coordinator Jobs
By Octave At United States
Manage client communications across various platforms in a timely, warm and efficient manner
Be a go-to resource for client education about Octave services
Minimum 1 year experience in a high touch customer service role
Minimum 2 years experience in an administrative role. Experience in healthcare is a plus.
Excellent written and verbal communication skills
Experience with medical records and requests is a plus
Client Support Representative Jobs
By SAVANT At Towson, MD, United States
Collaborate with management staff to set goals
Establish, manage and grow relationships with various prospective external clients
Educate the economic and health benefits of community solar energy initiatives on our local communities
People person with exceptional verbal communication skills
Hands on startup experience in clean energy
Effectively communicate the value of community solar directly to potential new clients
Client Support Specialist Jobs
By Meezil Move At New York, NY, United States
Knowledge of the industry or product/service offerings is a plus
Schedule appointments and manage customer appointments with precision.
Excellent communication and interpersonal skills
Strong problem-solving and analytical abilities
Previous experience in a client support or customer service role is preferred
Handle incoming calls and inquiries with a warm and welcoming demeanor, providing prompt and accurate information.
Client Support Specialist Jobs
By Hurley Recruitment Consulting At Washington, DC, United States
Proficiency in using CRM software and other client management tools
Knowledge of the industry or product/service offerings is a plus
Stay updated on our offerings and industry trends to provide informed recommendations
Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Attention to detail and strong organizational skills
Client Support Specialist Jobs
By RecVance At Charlotte, NC, United States
Proficiency in using CRM software and other client management tools
Knowledge of the industry or product/service offerings is a plus
Stay updated on our offerings and industry trends to provide informed recommendations
Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Attention to detail and strong organizational skills
Client Support Analyst Jobs
By PMMC At Charlotte, NC, United States
Other duties and responsibilities may be assigned from time to time at the discretion of management.
Act as the backup to the Account Manager for assigned accounts.
Assists Account Managers with pre-upgrade side-by-side calculation review, imports, reporting, and functionality testing as requested.
Reporting software issues and defects identified while performing contract loads or data related responsibilities.
The ability to ‘Get the Job’, ‘Want the Job’, and have the ‘Capacity’ to fulfill the job, GWC
Demonstration of and commitment to PMMC’s core values of:
Client Support Specialist Jobs
By BrandsMart USA At Augusta, GA, United States

Benefits vary based on full- and part-time employment status.

Client Support Specialist Jobs
By Meezil Move At New York, United States
Knowledge of the industry or product/service offerings is a plus
Schedule appointments and manage customer appointments with precision.
Excellent communication and interpersonal skills
Strong problem-solving and analytical abilities
Previous experience in a client support or customer service role is preferred
Handle incoming calls and inquiries with a warm and welcoming demeanor, providing prompt and accurate information.
Client Support Specialist I
By A2Zxperts At Sunnyvale, CA, United States
Familiarity of ITSM (IT Service Management) systems
Public sector employment or internship experience.
Possession and maintenance of CompTIA A+ certification.
Possession and maintenance of Information Technology Infrastructure Library ITIL certification.
Principles and practices of customer service.
Principles and practices of ITIL (IT Infrastructure Library).
Client Support Specialist Jobs
By Conservice At , Logan, 84321
Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice
Manage and prioritize workload for yourself
Research and respond to all direct correspondence with the clients that are sent.
Researching and Resolving Activation delays, Disconnects, and Client requests.
Coordinate conversations between clients and team members.
Responsible for calling and responding to direct calls from Utility Coordinators.
Training & Facilitation Lead, Client Support
By SonderMind At Denver, CO, United States
Identify training needs and requirements
Collaborate with cross functional partners to identify and document business process as it pertains to training requirements
Proven experience facilitating trainings for both small and large groups
Experience working in a customer service role
Strong written and verbal communication skills
Ability to manage multiple projects simultaneously
Pass - Client Support Specialist
By Zeus Fire & Security At , Fairview Heights, 62208 $19 - $22 an hour
Team Meeting or one on one meeting with department manager and/or department technical specialist developing and honing your skills.
Remotely program customers’ intrusion, CCTV, and access control systems.
Assist field technicians remotely by completing both administrative and technical tasks.
3+ years’ previous successful experience in a customer service role, interacting with customers via telephone and email preferred.
Previous work experience in service and installation environment strongly preferred.
Excellent verbal and written communication skills.
Client Support Associate (Onsite)
By Weedmaps At Irvine, CA, United States
Administrative changes in Account configuration management tools
Experience working in Google Ad Manager or other ad servers
Manage Ad campaign set up and asset collection
0-2 years of experience in a B2B software support role
1+ years of experience in a technical support role
Exceptional written & verbal communication skills
Client Support Associate Jobs
By Accolade, Inc. At , Plymouth Meeting, 19462, Pa $18 an hour
Collaborate with Accolade team mates to help them the deliver best possible service experience for Accolade clients.
Maintain a record of provider engagement experiences to continuously improve our search processes and results
Health Assistant and CSA collaborate to identify gaps in knowledge and process
1+ years employment experience in the customer service industry, the service industry, administration, or reception
1+ years hands on experience with web-based applications
Computer proficient (touch typing, Microsoft Office experience, navigating PCs including saving documents/creating folders, etc)
Client Support Assistant Jobs
By CureMed Health At Jersey City, NJ, United States
Comprehensive training to develop your client support skills and knowledge.
A high school diploma or equivalent; relevant certifications are a plus.
Excellent communication skills, both verbal and written, with a keen attention to detail.
Strong problem-solving abilities to address client inquiries and issues effectively.
Benefits such as health insurance, retirement plans, and paid time off.
Responding promptly to client inquiries via phone, email, or chat in a friendly and professional manner.
Client Support Associate Jobs
By Provenir At New York City Metropolitan Area, United States
Knowledge of key concepts of project management, including phases, plans, deliverables, scope, and tasks
Manage the support tickets submitted by clients and ensure they’re resolved in a timely manner to client’s satisfaction
Collaborate with the Finance team to resolve complex payments
Ability to prioritize responsibilities, balancing client deliverables on multiple projects
Serve as the day-to-day contact for assigned clients’ accounts, for day-to-day enquiries
Understand the dynamics of each client’s business
Client Support Specialist Jobs
By Health Connect America At Georgia, United States
Provide skills-based services to assist clients and families in meeting identified goals (example: coping skills education, parenting skills training, etc.)
Competitive salaries based on education and experience
Bachelor’s degree in a Human Services-related field OR 2 or more years of related experience
Basic computer skills, including familiarity with using the internet and Microsoft Word
Ability to work independently and manage time efficiently
Full-time & part-time employees are eligible for the Employee Assistance Program and 401K benefits immediately
Client Support Specialist Jobs
By Insight Global At New Jersey, United States
* Strong time management skills, organization skills and attention to details, ability to manage work independently
* 2-3 years' experience in Client Support role related to SAAS model web applications
* Experience as a Major Incident Lead managing outages or incidents impacting performance of production level environments
* Excellent written and verbal communication skills
* Prior success in a client facing role, ability to present and communicate effectively
* Ability to thrive when learning from and collaborating with a highly talented team
Client Support Manager Jobs
By Emarsys At Greater Indianapolis, United States
Basic technical knowledge and experience in web technologies (HTML/DNS/email/Internet protocols/API).
Escalate to line managers and Client Success Managers when an issue may impact the revenue and/or the relationship with the client.
Previous helpdesk experience or a customer facing role is an advantage.
Outstanding communication skills (written and verbal) over the phone, via email and on live chat.
Previous experience with online and email marketing preferred.
Serve as daily first point of contact for our clients on all operational matters concerning the use of our application.
Client Support Specialist Jobs
By Medaxion At Nashville, TN, United States

The Support Specialist will act as the primary second-tier support contact for Medaxion clients, troubleshooting device and application issues, and escalating as needed to appropriate team members. ...