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Client Support Supervisor Jobs

Client Services Supervisor Jobs
By Animal Humane Society At St Paul, MN, United States
Unique animal adoption benefits and discounts on veterinary care, pet supplies, and animal training classes
Make a difference in the lives of animals and people
Join a team of coworkers who love animals as much as you do
401K with up to 4% match for part time and full time staff
Nine paid holidays for full time staff
Paid floating holidays for part time and full time staff (up to 4 days per year based on start date)
Client Support Supervisor Jobs
By NextEra Energy Services At North Palm Beach, FL, United States

NextEra Energy Resources is the world's largest generator of renewable energy from the wind and sun, and a world leader in battery storage. We provide energy-related products and services that grow ...

Client Support Supervisor Jobs
By Talkspace At New York, NY, United States
Superb organizational and project management skills.
Excellent time management skill; strong sense of urgency.
Experience with third parties/vendor management
Knowledge or experience with telehealth, telemedicine, or health plans
This is a remote position based on Eastern Time. Talkspace Headquarters is located in NYC*
Develop, schedule and train workforce, build relationships and utilize skills of team most appropriately
Support Supervisor Jobs
By Clean Team, Inc. At Portage, MI, United States
Work together with upper management to provide effective communication
Capability to create a game plan for each evening and week by using effective time management and scheduling
You are looking for an opportunity to work independently utilizing your leadership skills
Manage your time and prioritize a nightly agenda
Skilled at making quality decisions
Ability to give and receive feedback and effectively apply solutions to resolve issues or manage conflict
Support Supervisor Jobs
By Clean Team, Inc. At Battle Creek, MI, United States
Work together with upper management to provide effective communication
Capability to create a game plan for each evening and week by using effective time management and scheduling
You are looking for an opportunity to work independently utilizing your leadership skills
Manage your time and prioritize a nightly agenda
Skilled at making quality decisions
Ability to give and receive feedback and effectively apply solutions to resolve issues or manage conflict
Support Supervisor Jobs
By Clean Team, Inc. At Galesburg, MI, United States
Work together with upper management to provide effective communication
Capability to create a game plan for each evening and week by using effective time management and scheduling
You are looking for an opportunity to work independently utilizing your leadership skills
Manage your time and prioritize a nightly agenda
Skilled at making quality decisions
Ability to give and receive feedback and effectively apply solutions to resolve issues or manage conflict
Client Service Supervisor Jobs
By Sago At Atlanta, GA, United States
1-3 years hospitality and management experience
Communicate daily with the Supervisor/Facility Manager
Manage FedEx packages and deliveries
May track inventory levels and if needed inform Facility Manager.
Knowledge of AV equipment, computers & USB
Knowledge of FedEx/UPS shipping procedures
Client Support Analyst Jobs
By Nasdaq At Denver, CO, United States
Education Required: Bachelor's degree or equivalent work experience
Grow Career: Education Assistance Program, Robust job skills training and Professional development opportunities
Excellent written and oral communication skills
Strong team player and collaboration skills
Experience Required: At least 1 year
A stable internet connection when working from home
Director, Client Support Jobs
By Attentive At United States
Demonstrated skill in workforce and shift/schedule management
Oversee and manage the Support leadership team to maintain our incredible levels of service
Work with Senior Managers to improve our Quality and Technical programs
Work with Product teams to translate customer feedback into specific product requirements.
5-8 years of experience leading B2B Support teams in complex and constantly changing environments
Skilled in data-analysis, planning & budget/capacity forecasting
Client Support Analyst Jobs
By ecocareers At Chicago, IL, United States
Experience with configuration management tools (RSA/Symantec) is nice to have
Sound general technical experience and applicable knowledge
Great benefits, culture, and the ability to work remotely.
Manage RSA and Symantec set up and credentials
Experience working in technical customer service or technical environments supporting complex software solutions preferred
Experience supporting application for a large-scale SaaS software provider
Client Support Technician #2999013 Jobs
By State of Missouri At Jefferson City, MO, United States
Must be able to effectively communicate with customers, peers, vendors, and management by phone, email, and in person.
Knowledge/experience in the desktop support area
Experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN and Bitlocker
Knowledge of supported operating systems
Ability to understand client's needs and technical requirements and implement solutions
Exceptional customer service skills and documentation skills
Client Support Associate Jobs
By Motion Recruitment At United States
1 - 3 years of related work experience, or an equivalent combination of education and experience.
Excellent verbal and written communication skills.
You will receive the following benefits:
Responsible for answering incoming support calls from internal and external customers.
Troubleshoot all information technology issues, including software, hardware, and networking.
Serve as a point of contact for escalation for support issues.
Client Support Coordinator Jobs
By Octave At United States
Manage client communications across various platforms in a timely, warm and efficient manner
Be a go-to resource for client education about Octave services
Minimum 1 year experience in a high touch customer service role
Minimum 2 years experience in an administrative role. Experience in healthcare is a plus.
Excellent written and verbal communication skills
Experience with medical records and requests is a plus
Supervisor, Client Support Jobs
By eMoney Advisor, LLC At , Remote $70,000 - $94,000 a year
Strong organization and management skills
Ability to lead and motivate employees of varying experience, tenure, professional and educational background
Educate internal staff on client experience concepts and processes
Work with direct manager to enforce organization standards, policies and procedures and initiate disciplinary action when required
Maintain knowledge of eMoney’s product and enhancements to support clients and staff
Bachelor’s degree or equivalent work experience required
Client Support Engineer Jobs
By ApplicantPro At , Remote $14 an hour
REQUIREMENTS FOR A CLIENT SUPPORT ENGINEER
Respectful - be kind, positive, and helpful
Career-minded - looking for more than a job
Self-motivated - sees what needs to be done and does it
Team player - get along well with others and have a true understanding of teamwork
Pride in your work - real desire to do quality work and ensure customer satisfaction
Client Service Supervisor Jobs
By Mars Veterinary Health At Tampa, FL, United States
Do you have excellent time management, follow through and organizational skills?
Seek new ways to better serve clients through ongoing training opportunities, input from the Client Service Coordinators during regularly scheduled team meetings and feedback from doctors and management on an ongoing basis. 
Other job duties as assigned .
Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
Are you a passionate leader who is ready to make a difference?
Do you love building successful teams who provide premier customer service and patient care?
Supervisor, Support- #1492 Jobs
By Bullhorn At United States
You have exceptional organizational, time management and multi-tasking skills
Effectively servicing client management escalations in line with accepted best practices and processes, collaborating with other departments on necessary next steps
You have 2+ years experience leading remote teams ideally in a customer or technical support setting
Owning critical Pay & Bill escalation experience and collaborating with Tier 2 and Tier 3 leadership for immediate resolution
You are an effective communicator with the ability to manage and implement change in a dynamic environment
You have the ability to empathize with customers and convey confidence, displaying superb listening skills, and verbal and written communication skills
Client Support Manager Jobs
By Mindful Support Services At Mountlake Terrace, WA, United States
At least 2 years of high-paced management experience (hospitality, retail, healthcare, etc.)
Address provider and client concerns and risk management situations, escalating to Upper Management as needed.
Accept and offer open and direct feedback intended to grow and develop skills
Ability to communicate professionally, clearly, and effectively with management, staff and customers
Bachelor’s degree and/or relevant experience with Microsoft Suite, proven ability to meet deadlines, and capacity to demonstrate ideas in meetings
Experience supervising, training and mentoring staff
Client Support Supervisor - Remote | Wfh
By Get It Recruit - Finance At El Segundo, CA, United States

This is a job advertisement for a leadership role in a Financial Group. The successful candidate will be responsible for managing and supporting Resource Center Associates, creating and maintaining ...

Are you looking for a challenging and rewarding role in client support? We are looking for an experienced Client Support Supervisor to join our team and help us provide exceptional customer service. You will be responsible for leading and managing a team of client support specialists, ensuring customer satisfaction and resolving customer issues. If you have a passion for customer service and are looking for an opportunity to make a difference, this could be the perfect job for you!

Overview:

The Client Support Supervisor is responsible for providing excellent customer service to clients and ensuring that all customer inquiries are handled in a timely and professional manner. The Client Support Supervisor will be responsible for managing a team of customer service representatives and providing guidance to ensure that customer inquiries are handled efficiently and effectively.

Detailed Job Description:

The Client Support Supervisor will be responsible for providing excellent customer service to clients and ensuring that all customer inquiries are handled in a timely and professional manner. The Client Support Supervisor will be responsible for managing a team of customer service representatives and providing guidance to ensure that customer inquiries are handled efficiently and effectively. The Client Support Supervisor will be responsible for monitoring customer service performance, providing feedback and coaching to customer service representatives, and ensuring that customer inquiries are handled in accordance with company policies and procedures. The Client Support Supervisor will also be responsible for resolving customer complaints, escalating customer inquiries to the appropriate department, and providing customer service training to new customer service representatives.

What is Client Support Supervisor Job Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to manage and motivate a team
• Ability to handle customer inquiries in a professional manner
• Ability to resolve customer complaints
• Knowledge of customer service policies and procedures
• Knowledge of customer service software
• Knowledge of Microsoft Office Suite

What is Client Support Supervisor Job Qualifications?

• Bachelor’s degree in Business Administration, Management, or related field
• At least 3 years of customer service experience
• At least 1 year of supervisory experience
• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to manage and motivate a team
• Ability to handle customer inquiries in a professional manner
• Ability to resolve customer complaints

What is Client Support Supervisor Job Knowledge?

• Knowledge of customer service policies and procedures
• Knowledge of customer service software
• Knowledge of Microsoft Office Suite

What is Client Support Supervisor Job Experience?

• At least 3 years of customer service experience
• At least 1 year of supervisory experience

What is Client Support Supervisor Job Responsibilities?

• Provide excellent customer service to clients
• Manage a team of customer service representatives
• Monitor customer service performance
• Provide feedback and coaching to customer service representatives
• Ensure customer inquiries are handled in accordance with company policies and procedures
• Resolve customer complaints
• Escalate customer inquiries to the appropriate department
• Provide customer service training to new customer service representatives