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Client Support Consultant Jobs

Client Support Analyst Jobs
By PMMC At Charlotte, NC, United States
Other duties and responsibilities may be assigned from time to time at the discretion of management.
Act as the backup to the Account Manager for assigned accounts.
Assists Account Managers with pre-upgrade side-by-side calculation review, imports, reporting, and functionality testing as requested.
Reporting software issues and defects identified while performing contract loads or data related responsibilities.
The ability to ‘Get the Job’, ‘Want the Job’, and have the ‘Capacity’ to fulfill the job, GWC
Demonstration of and commitment to PMMC’s core values of:
Client Support Specialist Jobs
By Callahan & Associates, Inc. At Washington DC-Baltimore Area, United States
Data Integrity: Maintain the integrity of our Client Relationship Management Platform (Salesforce) and our Vendor Relationship Database
Maintain working knowledge of our Knowledgebase and other training materials and use that knowledge to support users
You want to work with a team that is competent, confident, passionate, and focused on achieving big goals.
You want to work on a product and deliver services that have the potential to help millions of people.
You want to have a voice and employee ownership.
You want to be part of a fun and healthy work culture.
Client Support Associate Jobs
By Accolade, Inc. At , Plymouth Meeting, 19462, Pa $18 an hour
Collaborate with Accolade team mates to help them the deliver best possible service experience for Accolade clients.
Maintain a record of provider engagement experiences to continuously improve our search processes and results
Health Assistant and CSA collaborate to identify gaps in knowledge and process
1+ years employment experience in the customer service industry, the service industry, administration, or reception
1+ years hands on experience with web-based applications
Computer proficient (touch typing, Microsoft Office experience, navigating PCs including saving documents/creating folders, etc)
Client Support Assistant Jobs
By CureMed Health At Jersey City, NJ, United States
Comprehensive training to develop your client support skills and knowledge.
A high school diploma or equivalent; relevant certifications are a plus.
Excellent communication skills, both verbal and written, with a keen attention to detail.
Strong problem-solving abilities to address client inquiries and issues effectively.
Benefits such as health insurance, retirement plans, and paid time off.
Responding promptly to client inquiries via phone, email, or chat in a friendly and professional manner.
Client Service Consultant Jobs
By Circana At United States
Proven technical abilities; experience using Excel, data management tools
Work closely with functional teams (e.g. Product Management, Support, Sales) to ensure customer needs are being prioritized and addressed appropriately
Drives transformation for clients, focusing on change management aspect to ensure smooth transitions
Strong leadership skills; must be able to effectively lead internal teams (both local and remote), be approachable, and inspire trust
Proactively manages communication and expectations with team members, clients and cross functional teams
BA/BS Degree or 5 or more years of relevant experience
Client Support Associate Jobs
By Provenir At New York City Metropolitan Area, United States
Knowledge of key concepts of project management, including phases, plans, deliverables, scope, and tasks
Manage the support tickets submitted by clients and ensure they’re resolved in a timely manner to client’s satisfaction
Collaborate with the Finance team to resolve complex payments
Ability to prioritize responsibilities, balancing client deliverables on multiple projects
Serve as the day-to-day contact for assigned clients’ accounts, for day-to-day enquiries
Understand the dynamics of each client’s business
Client Support Specialist Jobs
By Health Connect America At Georgia, United States
Provide skills-based services to assist clients and families in meeting identified goals (example: coping skills education, parenting skills training, etc.)
Competitive salaries based on education and experience
Bachelor’s degree in a Human Services-related field OR 2 or more years of related experience
Basic computer skills, including familiarity with using the internet and Microsoft Word
Ability to work independently and manage time efficiently
Full-time & part-time employees are eligible for the Employee Assistance Program and 401K benefits immediately
Client Support Specialist Jobs
By Insight Global At New Jersey, United States
* Strong time management skills, organization skills and attention to details, ability to manage work independently
* 2-3 years' experience in Client Support role related to SAAS model web applications
* Experience as a Major Incident Lead managing outages or incidents impacting performance of production level environments
* Excellent written and verbal communication skills
* Prior success in a client facing role, ability to present and communicate effectively
* Ability to thrive when learning from and collaborating with a highly talented team
Yardi Consultant/Support Jobs
By BC Solutions, Inc. At United States

Advanced Yardi Accounting Knowledge and preferably commercial RE experience

Client Support Manager Jobs
By Emarsys At Greater Indianapolis, United States
Basic technical knowledge and experience in web technologies (HTML/DNS/email/Internet protocols/API).
Escalate to line managers and Client Success Managers when an issue may impact the revenue and/or the relationship with the client.
Previous helpdesk experience or a customer facing role is an advantage.
Outstanding communication skills (written and verbal) over the phone, via email and on live chat.
Previous experience with online and email marketing preferred.
Serve as daily first point of contact for our clients on all operational matters concerning the use of our application.
Client Support Specialist Jobs
By Medaxion At Nashville, TN, United States

The Support Specialist will act as the primary second-tier support contact for Medaxion clients, troubleshooting device and application issues, and escalating as needed to appropriate team members. ...

Client Support Specialist Jobs
By Arietis Health At Fort Myers, FL, United States
We offer many training opportunities to expand your knowledge base!
We offer numerous benefits, in fact one being a 100% employer paid medical plan! We have a company 401k match.
Responsible for responding to all emails, faxes, and phone calls within one business day
Communicate effectively and professionally with patients regarding account resolution
Research billing questions and respond to escalated inquiries
Process credit cards, Cedar, Care Credit, and send receipts
Client Support Specialist Jobs
By WIN Home Inspection At Greater Chicago Area, United States
Exceptional attention to detail, strong follow-through, and outstanding organizational skills
Preferred but not required: 4+ years of experience in a client support role
Exceptional benefits: health, dental, and vision plans; PTO; transit stipend; and 401K matching
We prioritize core values, initiative, leadership and adaptability over hard skills
Act as a liaison between the WIN Franchise Owners (clients) and the WIN support team
Over time, develop expertise in WIN's systems and processes
Client Support Analyst Jobs
By Addepar At San Francisco Bay Area, United States
Superior communication, organizational, and time-management skills
[Plus] Previous experience in investment management
Bachelor’s Degree in Finance, Economics, Mathematics, or equivalent experience
Work effectively with Product and Account Manager teams to manage and maintain a high level of client satisfaction
Passion for technology and finance
1+ years of relevant experience in a client-facing role
Remote Client Consultant Jobs
By Feyer and Associates At Vermont, United States
No experience necessary we will train you.
The Role Requires You To:
Follow a turn-key business model and strategy.
Identify and develop niche target markets.
Research, plan, and present a quote to clients
Professional phone and email communication.
Remote Client Consultant Jobs
By Feyer and Associates At Tucson, AZ, United States
No experience necessary we will train you.
The Role Requires You To:
Follow a turn-key business model and strategy.
Identify and develop niche target markets.
Research, plan, and present a quote to clients
Professional phone and email communication.
Client Support Analyst Jobs
By Experian At Costa Mesa, CA, United States
Knowledge of human capital management systems and/or HR/Payroll/Tax related product offerings a plus
Knowledge of tax withholding, HR compliance and I-9 forms and related requirements a plus
Competitive pay and comprehensive benefits package, with a bonus target of 10%.
Creative and Curious – willing to take risks, challenge traditional approaches, inquisitive with a penchant for seeking new opportunities
Collaborating with other colleagues to ensure client inquiries are addressed timely and correctly
Focusing on initiatives to create scale within the rapidly growing team
Director, Client Support - Business
By Frontline Education At United States
Excellent project management, organization, and communication (both verbal and written) skills
Proven management and/or relationship management experience
Demonstrate a breadth and depth of operational support delivery management expertise focused on support quality, people, process, and technology
Ability to innovate, drive change management, and solve problems creatively
Background in enterprise customer success/account management
Help define Support best practices, creating an efficient and repeatable model that ensures clients are provided with stellar Support experiences
Manager - Client Support
By ADP At Norfolk, VA, United States
May have oversight of Workforce Management to include scheduling, and succession planning.
Ability to maintain cooperative working relationships with all levels of management
Proficiency and in-depth knowledge of all pertinent ADP HR, Payroll and Benefits policies and procedures
Manage escalated issues and provide direction.
At least 5 years of relevant/similar experience
At least 3 years of people leadership experience
Client Consultant Jobs
By Liberty Law Group (Wall Street NYC) At Manhattan, NY, United States
Previous experience in customer service or other related fields (preferably > 3 years)
Strong problem-solving and critical-thinking skills
Strong interpersonal, listening, writing, and technical skills
Entry-level communication with our client base
Navigating through our systems and softwares
Assist with communication and liaising about the program and answering questions/providing additional information to our clients

Are you looking for an exciting opportunity to use your customer service skills to make a difference? We are looking for a Client Support Consultant to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing technical support. If you have excellent communication and problem-solving skills, we want to hear from you!

Overview:

A Client Support Consultant is responsible for providing technical and customer service support to clients. They are responsible for troubleshooting and resolving customer inquiries, providing technical advice, and helping customers with product setup and installation.

Detailed Job Description:

Client Support Consultants are responsible for providing technical and customer service support to clients. They must be able to troubleshoot and resolve customer inquiries, provide technical advice, and help customers with product setup and installation. They must be able to communicate effectively with customers, both verbally and in writing. They must be able to work independently and as part of a team.

What is Client Support Consultant Job Skills Required?

• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of computer hardware and software
• Ability to work independently and as part of a team
• Excellent communication skills, both verbal and written
• Ability to work in a fast-paced environment

What is Client Support Consultant Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in customer service or technical support
• Knowledge of computer hardware and software
• Ability to troubleshoot and resolve customer inquiries

What is Client Support Consultant Job Knowledge?

• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Knowledge of technical support processes and procedures

What is Client Support Consultant Job Experience?

• At least two years of experience in customer service or technical support
• Experience in troubleshooting and resolving customer inquiries
• Experience in providing technical advice and helping customers with product setup and installation

What is Client Support Consultant Job Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot and resolve customer inquiries
• Provide technical advice and help customers with product setup and installation
• Document customer inquiries and resolutions in a customer database
• Follow up with customers to ensure their inquiries have been resolved
• Monitor customer feedback and provide feedback to management