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Client Service Supervisor Jobs

Client Services Supervisor Jobs
By Animal Humane Society At St Paul, MN, United States
Unique animal adoption benefits and discounts on veterinary care, pet supplies, and animal training classes
Make a difference in the lives of animals and people
Join a team of coworkers who love animals as much as you do
401K with up to 4% match for part time and full time staff
Nine paid holidays for full time staff
Paid floating holidays for part time and full time staff (up to 4 days per year based on start date)
Client Service Supervisor Jobs
By BluePearl Specialty + Emergency Pet Hospital At Northfield, IL, United States
Do you have excellent time management, follow through and organizational skills?
Seek new ways to better serve clients through ongoing training opportunities, input from the Client Service Coordinators during regularly scheduled team meetings and feedback from doctors and management on an ongoing basis. 
Other job duties as assigned .
Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
Are you a passionate leader who is ready to make a difference?
Do you love building successful teams who provide premier customer service and patient care?
Client Service Supervisor Jobs
By Sago At Culver City, CA, United States
1-2 years of hospitality and management experience
Communicate daily with the Supervisor/Facility Manager
Manage FedEx packages and deliveries
May track inventory levels and if needed inform Facility Manager
Knowledge of AV equipment, computers & USB
Knowledge of FedEx/UPS shipping procedures
Client Services Supervisor (Customer Service)
By NRI 3PL At Henderson, NV, United States
Excellent technical capabilities with proficiency to learn internal and external software systems
Excellent communication and interpersonal skills
Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency and safety
Experience in leading personnel to ensure all assigned activities are performed effectively and efficiently 
Must have 2+ years’ experience in a logistics environment as a customer service representative;3PL a plus
Manages client relationships by effectively handling all client interactions, including higher level troubleshooting issues and collaborating with other departments
Client Service Supervisor Jobs
By Sago At Philadelphia, PA, United States
1-2 years of hospitality and management experience
Communicate daily with the Supervisor/Facility Manager
Manage FedEx packages and deliveries
May track inventory levels and if needed inform Facility Manager
Knowledge of AV equipment, computers & USB
Knowledge of FedEx/UPS shipping procedures
Client Service Supervisor-Education Jobs
By Navigate360 At United States
Understand education terminology and the needs/requirements of school administrations and law requirements for school safety management.
Experience in Emergency Management, Behavioral Threat or Secondary Education
5+ Years of Customer Service and/or Project Management experience
Supervise a team responsible for customer onboarding, software configuration, training, project management and other services needed to bring a client ‘live’.
Monitor service KPIs performance and prepare summary reporting to management.
Bachelor’s Degree in Business; or equivalent combination of advanced education and 3+ years of relevant experience
Client Service Supervisor Jobs
By Navigate360 At United States
Understand education terminology and the needs/requirements of school administrations and law requirements for school safety management.
Experience in Emergency Management, Behavioral Threat or Secondary Education
5+ Years of Customer Service and/or Project Management experience
Supervise a team responsible for customer onboarding, software configuration, training, project management and other services needed to bring a client ‘live’.
Monitor service KPIs performance and prepare summary reporting to management.
Bachelor’s Degree in Business; or equivalent combination of advanced education and 3+ years of relevant experience
Client Support Supervisor Jobs
By NextEra Energy Services At North Palm Beach, FL, United States

NextEra Energy Resources is the world's largest generator of renewable energy from the wind and sun, and a world leader in battery storage. We provide energy-related products and services that grow ...

Client Service Supervisor Jobs
By Mars Veterinary Health At Maitland, FL, United States
Do you have excellent time management, follow through and organizational skills?
Seek new ways to better serve clients through ongoing training opportunities, input from the Client Service Coordinators during regularly scheduled team meetings and feedback from doctors and management on an ongoing basis. 
Other job duties as assigned .
Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
Are you a passionate leader who is ready to make a difference?
Do you love building successful teams who provide premier customer service and patient care?
Client Service Supervisor Jobs
By Mars Veterinary Health At Fort Lauderdale, FL, United States
Do you have excellent time management, follow through and organizational skills?
Seek new ways to better serve clients through ongoing training opportunities, input from the Client Service Coordinators during regularly scheduled team meetings and feedback from doctors and management on an ongoing basis. 
Other job duties as assigned .
Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
Are you a passionate leader who is ready to make a difference?
Do you love building successful teams who provide premier customer service and patient care?
Client Service Supervisor Jobs
By Sago At Atlanta, GA, United States
1-3 years hospitality and management experience
Communicate daily with the Supervisor/Facility Manager
Manage FedEx packages and deliveries
May track inventory levels and if needed inform Facility Manager.
Knowledge of AV equipment, computers & USB
Knowledge of FedEx/UPS shipping procedures
Supervisor, Client Support Jobs
By eMoney Advisor, LLC At , Remote $70,000 - $94,000 a year
Strong organization and management skills
Ability to lead and motivate employees of varying experience, tenure, professional and educational background
Educate internal staff on client experience concepts and processes
Work with direct manager to enforce organization standards, policies and procedures and initiate disciplinary action when required
Maintain knowledge of eMoney’s product and enhancements to support clients and staff
Bachelor’s degree or equivalent work experience required
Client Service Supervisor Jobs
By Mars Veterinary Health At Tampa, FL, United States
Do you have excellent time management, follow through and organizational skills?
Seek new ways to better serve clients through ongoing training opportunities, input from the Client Service Coordinators during regularly scheduled team meetings and feedback from doctors and management on an ongoing basis. 
Other job duties as assigned .
Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
Are you a passionate leader who is ready to make a difference?
Do you love building successful teams who provide premier customer service and patient care?

Are you looking for a job that will challenge and reward you? We are looking for a Client Service Supervisor to join our team and provide exceptional customer service to our clients. You will be responsible for managing client relationships, resolving customer inquiries, and ensuring customer satisfaction. If you have excellent communication and problem-solving skills, then this is the job for you!

Overview:

A Client Service Supervisor is responsible for providing excellent customer service to clients and managing the client service team. They are responsible for ensuring that customer inquiries are handled in a timely and professional manner, resolving customer complaints, and providing feedback to the team on customer service performance. They must also ensure that customer service policies and procedures are followed, and that customer service standards are met.

How To Become an Client Service Supervisor:

To become a Client Service Supervisor, you will need to have a minimum of a high school diploma or equivalent. You will also need to have experience in customer service, preferably in a supervisory role. Additionally, you should have strong communication and problem-solving skills, as well as the ability to work well with a team.

Client Service Supervisor Skills:

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to manage and motivate a team
• Problem-solving and conflict resolution skills
• Knowledge of customer service policies and procedures
• Ability to multitask and prioritize tasks
• Knowledge of customer service software
• Knowledge of relevant laws and regulations

What is Client Service Supervisor Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of relevant laws and regulations
• Knowledge of customer service policies and procedures
• Knowledge of customer service metrics and analytics
• Knowledge of customer service best practices
• Knowledge of customer service trends

What is Client Service Supervisor Responsibilities?

• Manage and motivate the client service team
• Ensure customer inquiries are handled in a timely and professional manner
• Resolve customer complaints
• Provide feedback to the team on customer service performance
• Ensure customer service policies and procedures are followed
• Monitor customer service standards
• Develop customer service strategies
• Analyze customer service metrics and analytics

What is Client Service Supervisor Experience?

• Previous experience in customer service, preferably in a supervisory role
• Experience in managing and motivating a team
• Experience in resolving customer complaints
• Experience in providing feedback on customer service performance
• Experience in analyzing customer service metrics and analytics

What is Client Service Supervisor Qualifications?

• High school diploma or equivalent
• Bachelor’s degree in business or related field (preferred)
• Professional certification in customer service (preferred)

Client Service Supervisor Education:

• High school diploma or equivalent
• Bachelor’s degree in business or related field (preferred)
• Professional certification in customer service (preferred)

Tools to Help Client Service Supervisor Work Better:

• Customer service software: This software helps to streamline customer service processes, such as tracking customer inquiries, resolving customer complaints, and providing feedback on customer service performance.
• Customer service metrics and analytics: This software helps to track customer service performance, such as response times, customer satisfaction, and customer retention.
• Customer service best practices: This software helps to ensure customer service standards are met, such as providing timely responses, resolving customer complaints quickly, and providing feedback on customer service performance.

Good Tips to Help Client Service Supervisor Do More Effectively:

• Develop a customer service strategy: Develop a customer service strategy that outlines the goals and objectives of the customer service team.
• Monitor customer service performance: Monitor customer service performance to ensure customer service standards are met.
• Provide feedback: Provide feedback to the team on customer service performance to ensure customer service standards are met.
• Analyze customer service metrics: Analyze customer service metrics and analytics to identify areas of improvement.
• Stay up to date on customer service trends: Stay up to date on customer service trends to ensure customer service standards are met.

Common Client Service Supervisor Interview Questions:

• What experience do you have in customer service?
• How do you handle customer complaints?
• How do you motivate a team?
• What customer service metrics do you track?
• How do you ensure customer service standards are met?
• What customer service best practices do you follow?