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Client Care Center Specialist Jobs in Arkansas

Client Care Specialist Jobs
By Matthew Coast International At United States
Organizational skills that enable you to quickly answer client’s questions or allow a colleague to seamlessly fill in for you.
Technology skills that enable you to quickly learn new apps and technologies.
Coaching skills that empower you to guide a client toward being fully bought in and in action throughout the program
Beyond this requirement, a Client Care Specialist’s typical day includes:
Checking in with, monitoring, and tracking client behavior, interaction and results.
Communicating with clients consistently about their goals, their actions and managing their expectations to increase adherence, results, referrals, testimonials and renewals/upsells
Client Care Success Specialist
By MK Recruiting At United States
Manages communication for customer account needs (data importing, custom reports, data entry requests)
Time management and ability to multi-task
Acts as consultant with clients on operational guidance and provides advice based on direct experience and/or experience with other clients.
Critical thinking and decision- making skills
Experience with internet- based technology
Exceptional listening and communication skills
Care Center Training Specialist (Remote) ($59600.00 / Year)
By Talentify.io At United States
Requires working knowledge and experience in own job discipline and broadens capabilities.
Specialized Knowledge and Skills Requirements
Cultivates relationships with internal client groups, including management, operations and other divisional stakeholders.
Basic knowledge and understanding of education methodologies (e.g., 4MAT, Performance Based Learning, or Human Performance Improvement).
Continues to build knowledge of the company, processes and customers.
Demonstrated experience providing customer-driven solutions, support or service
Pricing Client Care Specialist - Quoting For International Freight Forwarder
By Priority Worldwide Services At , Compton, 90220, Ca
Assist with the daily management of the Hawaiian Government Freight Management (GFM) quoting system. Including:
Assist with preparing quoting reports for sales and management staff.
Use knowledge to maximize overall margins.
Prior experience in domestic and/or international freight forwarding pricing/quoting
Experience negotiating rates with all transportation modes
Strong verbal and written communication skills

Are you looking for a job that will let you use your customer service skills to help people? We are looking for a Client Care Center Specialist to join our team and provide exceptional customer service to our clients. If you are passionate about helping people and have excellent communication skills, this could be the perfect job for you!

Overview Client Care Center Specialists are customer service professionals who provide support to customers through phone, email, and other communication channels. They are responsible for resolving customer inquiries, complaints, and other issues in a timely and efficient manner. Detailed Job Description Client Care Center Specialists are responsible for providing excellent customer service to customers. They must be able to handle customer inquiries, complaints, and other issues in a professional and courteous manner. They must be able to troubleshoot customer issues and provide appropriate solutions. They must also be able to provide accurate information to customers and ensure that customer inquiries are answered in a timely manner. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot customer issues
• Ability to provide accurate information
• Ability to work in a fast-paced environment
• Ability to work independently
• Knowledge of customer service software
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Ability to type at least 40 words per minute
• Ability to multitask
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous experience in a call center environment
Job Responsibilities
• Respond to customer inquiries via phone, email, and other communication channels
• Troubleshoot customer issues and provide appropriate solutions
• Provide accurate information to customers
• Ensure customer inquiries are answered in a timely manner
• Follow up with customers to ensure their inquiries have been addressed
• Maintain customer records and update customer information as needed
• Monitor customer feedback and provide feedback to management