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Call Center Service Representative Jobs

Customer Service Representative- Call Center
By Nexgrill At Chino, CA, United States
Minimum educational requirement: High School Diploma or equivalent.
Perform accurate data entry in CRM and internal systems
Continuously enhance skills through training and troubleshooting sessions.
3+ years of Customer Service experience in a call center
1+ years of experience in handling customer service email inquiries and live chat communication
1+ years of experience in handling escalated customer claim calls and understanding
Call Center Customer Service Representative
By Onyx Asphalt USA, Inc. At Jacksonville, FL, United States
Relevant Skills and Qualifications: Knowledge of customer service software, experience in a call center environment, and the ability to multitask.
Customer Experience: Knowledge of customer service principles and practices, problem-solving skills, and the ability to work independently.
Customer Support: Knowledge of customer service principles and practices, problem-solving skills, and the ability to work independently.
Customer Service: Knowledge of customer service principles and practices, strong communication skills, and the ability to work in a fast-paced environment.
Customer Service Representatives: Excellent customer service skills, strong communication skills, and the ability to work in a fast-paced environment.
Customer Satisfaction: Ability to build customer relationships, excellent interpersonal skills, and the ability to handle customer complaints.
Call Center Customer Service Representative
By FindaBaller, Inc. At United States
Strong customer service, customer support, customer satisfaction, customer experience, and customer service skills
Excellent communication and interpersonal skills
Strong problem-solving and analytical skills
Knowledge of customer service software, databases, and tools
Ability to work independently and as part of a team
Ability to multitask and prioritize tasks
Call Center And Service Representative
By British Swim School At United States
● Strong sales and customer service skills
person has to be very self disciplined and focused as working from home
● Answer calls, manage online chat and respond to emails
● Manage and resolve customer issues and complaints
High school or equivalent (Preferred)
someone who lives in Dupage & Kane area in Illinois
Call Center Representative -Service Delivery
By Lumen At , Remote $12 - $31 an hour
Strong customer service skills and experience with direct customer contact
Experience with/knowledge of general billing inquiry and dispute resolution, account resolution and adjustments
Manage large amounts of inbound calls in a timely manner
Strong communication (oral and written) and problem-solving skills
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage customers by taking the extra mile
Customer Service Representative I (Call Center)
By Prince William County Service Authority At , Woodbridge, 22195, Va $39,780 - $50,388 a year
Or combination of education and experience as described above.
Some education above the high school level is preferred and/or technical training plus related experience.
Ability to learn and demonstrate general knowledge of account header adjustments and Service Authority Leak Adjustment policies.
Possesses general keyboarding skills and ability to learn, demonstrate and navigate computer software programs including, but not limited to Cayenta.
Possesses effective research skills in order to conduct customer account research.
Possesses excellent verbal and interpersonal communication skills.
Hr Service Center Representative
By UW Health At , Madison, 53562, Wi $19.93 - $29.20 an hour
Use case management tools to track, monitor, and respond to requests from employees, leaders, physicians, vendors, and applicants.
An excellent benefits package, including health and dental insurance, paid time off and retirement plans.
Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
Preferred – One year of experience in Human Resources
Access to UW Health’s Wellness Options at Work that support employee/family well-being.
Tuition reimbursement - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
Customer Service Representative / Call Center Remote
By AAA East Central At , Ashtabula, 44004, Oh $19.80 an hour

401(k) Savings plan with company match

Virtual On-Line Paid Training for 7 weeks :

Call Center Member Service Representative - Downtown Houston
By SPACE CITY CREDIT UNION At , Houston, 77003, Tx $19 - $20 an hour
Intellectual - Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions
Previous customer service experience required. Call Center or Banking experience is a plus
Pay: $16/hr depending on experience + sales incentives
Educates the member on digital self-service tools; trouble shoots member issues regarding SCCU Self-Service tools
Proactively recommends services and solutions that will improve the member’s life.
Maintains acceptable performance levels with regards to established metrics, including time utilization, quality of work, and productivity.
Call Center Customer Service Representative
By ContactSource At Altamonte Springs, FL, United States
Excellent time-management and prioritization skills
Manage inbound customer communications - Answer incoming calls to address customer questions, requests and issues.
Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
2 years proven experience in supporting client success
Excellent written and verbal communication skills
Client Retention- Achieve retention percentage and productivity targets.
Customer Service Representative / Call Center Remote
By AAA East Central At , Portsmouth, 45662, Oh $19.80 an hour

401(k) Savings plan with company match

Virtual On-Line Paid Training for 7 weeks :

Customer Service Representative / Call Center Remote
By AAA East Central At , Bridgeport, 26330, Wv $19.80 an hour

401(k) Savings plan with company match

Virtual On-Line Paid Training for 7 weeks :

Customer Service Representative I - Call Center
By Indiana University Health At , Indianapolis, 46204, In
Experience in a medical setting preferred
Experience with referrals and/or enteral nutrition a plus
3-5 years of customer service experience required
Knowledge of medical terminology and medical coding required
Requires working knowledge of computers
Knowledge of medical terminology and medical coding preferred.
Member Service Representative (Call Center)
By Tropical Financial Credit Union At , Miramar, 33025, Fl
Produces acceptable standards adhering to established goals set by management.
Support and provide an optimized member experience via multiple media channels including but not limited to: voice, electronic and written.
Knowledgeable in Member Services, Debit Cards, Credit Cards, Online/Mobile Banking and Bill Payer.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Meet all sales goals as defined in the individual’s performance appraisal {where applicable}.
Employee is familiar with and applies policies and procedures applicable to the job.
Customer Service Representative - Call Center (11:00Am-7:30Pm Est/Start 6/5)
By Green Dot Corporation At , Cincinnati, Oh $20 an hour
Ensure that all customer escalations and complaints are managed to excellent professional standards and within Green Dot terms and policies.
1+ years of customer service and/or contact center experience preferred
Strong verbal and written communication skills.
Capture all pertinent customer contact information accurately and concisely within the data capture systems and ensure data is properly maintained.
Call Center Member Service Associate
By NASA Federal Credit Union At , Upper Marlboro, 20774, Md
We offer a generous benefit package:
Skilled at handling 50-70 customer service-related support questions per day in financial, retail banking, utility, or telecommunication environments.
Education: High school diploma or General Education Diploma (GED).
Reception or operator/switchboard-based experience is not considered call center related experience for this position.
If you possess the following qualifications, we encourage you to apply:
Assists members with multifaceted online financial services (in-depth understanding of online products and services).
Customer Service Representative/ Call Center
By Diligent Delivery Systems At , Houston, Tx $15 - $16 an hour
Strong data entry and telephone skills
De-escalate situations involving dissatisfied customers, offering patient assistance and support.
Previous experience in customer service preferred
Effective communicator with strong ability to provide empathy and excellence customer experience
Working knowledge of Microsoft Office and ability to learn and utilize software applications
Excellent organizational and interpersonal skills
Customer Service Representative / Call Center Remote ($20.02 / Hour)
By Talentify.io At United States
Excellent written, verbal, and computer skills provide success.
Requires 1 year of previous customer service experience. Call Center experience is preferred, but not mandatory.
Successful candidates in the role possess resiliency in diffusing high stress situations.
Ability to provide excellent customer service to 100+ member calls a day.
You'll need a passion for helping people, and the desire to exceed member expectations in a structured, goal-oriented environment.
High School diploma, GED or equivalent along with the successful completion of background and drug screening mandatory.
Call Center Customer Service Representative
By QuinTalent Inc At San Francisco Bay Area, United States
We don’t need someone with multiple years of CSR Experience. This is lower level.
Notifications to customers regarding the backorder item(s) for orders processed provides up to date information.
Updated information regarding the delivery date on backordered items.
Categorizing customer inquiries to ensure the appropriate teams work on the customer request in a timely manner.
Microsoft 365 – Outlook, Proficient in Excel – basic/intermediate level, customer service background
Customer Service Representative I – 6 months contract (may extend beyond)
Night Shift Customer Service Call Center Representative
By A/C Doctors, LLC At , Gilbert, 85233, Az $19 - $20 an hour
Excellent time-management and prioritization skills
High School diploma or general education degree (GED)
2+ years proven experience in supporting client success
Excellent written and verbal communication skills
Competitive pay. $19-20 + monthly spiffs & bonuses
Health, Dental, and Vision coverage for you and your family

Are you looking for a job that will allow you to use your customer service skills to make a difference? Join our team as a Call Center Service Representative and help us provide exceptional customer service to our clients!

Overview A Call Center Service Representative is a customer service professional who works in a call center environment and provides customer service to customers over the phone. The representative is responsible for handling customer inquiries, providing information, and resolving customer issues. Detailed Job Description A Call Center Service Representative is responsible for providing excellent customer service to customers over the phone. The representative must be able to handle customer inquiries, provide information, and resolve customer issues in a timely and professional manner. The representative must also be able to handle customer complaints and escalate them to the appropriate department. The representative must also be able to provide accurate and up-to-date information to customers. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to work in a fast-paced environment
• Ability to handle customer complaints
• Knowledge of customer service software
• Knowledge of call center operations
• Knowledge of customer service policies and procedures
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Knowledge of call center operations
• Knowledge of customer service policies and procedures
Job Knowledge
• Knowledge of customer service software
• Knowledge of call center operations
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous call center experience
Job Responsibilities
• Answer customer inquiries over the phone
• Provide information to customers
• Resolve customer issues in a timely and professional manner
• Handle customer complaints and escalate them to the appropriate department
• Provide accurate and up-to-date information to customers
• Follow customer service policies and procedures
• Maintain customer service records