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Call Center Representative Remote Jobs in Illinois

Call Center Escalations Specialist (Remote, Us)
By Alpine Home Air At Chicago, IL, United States
Possesses excellent verbal communication skills
Paid educational and professional development training
Has 4+ years with a successful track record of problem solving in customer service roles
Can easily navigate computers and CRM systems
Can type quickly and accurately
Has emotional resilience and the ability to handle upset customers in a calm, professional manner
Registered Nurse Triage - Call Center Remote
By NorthShore University HealthSystem At , Evanston, Il
Location: 4901 Searle Parkway, Skokie IL. This position will be fully remote after the introductory period.
Education: Graduate of a NLN accredited school of nursing required; BSN strongly preferred
Certification: BLS/CPR certification for the Healthcare Provider required
Experience: 1 year of nursing experience in a doctor's office or hospital setting required; Primary Care experience a plus
Phone triage, test results, medication refills, prior authorizations, conveying plans of care patient education/teaching
Registered Nurse Triage - Call Center Remote
Automotive Parts Call Center Rep - Remote
By Transtar Industries Inc At , Walton Hills, 44146, Oh
Utilize aftermarket parts cataloging and parts knowledge to assist with their customer’s needs and facilitate any necessary troubleshooting
Communicate with branch managers on any service related issues
Minimum 3 years’ experience in automotive aftermarket internal/counter sales
High School Diploma, or equivalent work experience in role
Experience using automotive aftermarket parts cataloging
Experience using web based order portals
Call Center Representative - Remote - Bilingual (Spanish/ English)
By Aspen Dental At , Chicago, 60607, Il
Ability to manage high call volume
Experience working in a fast paced, customer driven environment
Previous call center experience a plus
Responder a llamadas entrantes de gran volumen mientras maneja con compasión las preguntas/inquietudes
Programar citas de nuevos pacientes
Utilizar tecnicas de ventas capacitadas para alcanzar los objetivos de la empresa de citas establecidas y satisfacción del cliente.
Call Center Representative - Remote / Office
By MedaTrax, inc. At Chicago, IL, United States
Frequently attend educational seminars to improve knowledge and performance level
Manage large amounts of inbound and outbound calls in a timely manner
Previous experience in a customer support role
Strong phone and verbal communication skills along with active listening
Ability to multi-task, set priorities and manage time effectively
Follow communication “scripts” when handling different topics

Are you looking for a remote job that offers flexible hours, competitive pay, and the opportunity to make a difference? Look no further! We are looking for an experienced and enthusiastic Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing excellent customer service, managing customer inquiries, and resolving customer issues. If you have excellent communication skills and a passion for helping others, this is the perfect job for you!

Overview A Call Center Representative Remote is a customer service professional who works remotely to provide customer service and support to customers via telephone, email, or online chat. They are responsible for responding to customer inquiries, troubleshooting customer issues, and providing solutions to customer problems. Detailed Job Description Call Center Representatives Remote are responsible for providing customer service and support to customers via telephone, email, or online chat. They must be able to effectively communicate with customers and provide solutions to customer inquiries and problems. They must be able to troubleshoot customer issues and provide solutions in a timely manner. They must also be able to handle customer complaints and provide appropriate solutions. Job Skills Required
• Excellent communication skills
• Strong customer service skills
• Ability to troubleshoot customer issues
• Knowledge of customer service software
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to multitask
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Proficiency in Microsoft Office
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous call center experience
Job Responsibilities
• Respond to customer inquiries via telephone, email, or online chat
• Troubleshoot customer issues and provide solutions
• Handle customer complaints and provide appropriate solutions
• Provide customer service and support to customers
• Follow up with customers to ensure satisfaction
• Document customer interactions in customer service software