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Call Center Customer Service Specialist Jobs

Customer Service Manager (Call Center)
By Whalen LLC At , San Diego, 92154
Demonstrated progressive experience in the management of a call center support team.
Solid relationship management and performance management skills.
Maintain knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Attend training seminars, conferences, and trade shows to broaden knowledge of current and future Call Center issues and technologies.
College diploma or university degree in related field and/or 5 years equivalent work experience.
Deep-seated experience with call center operations.
Customer Service Specialist - Call Center
By Wake County Government At , Raleigh, 27610 $19.64 - $22.62 an hour

What You'll Be Doing Internal Job Posting- this career opportunity is open to current Wake County employees, temporary employees and contractors only. Please be prepared to list your Wake County ...

Call Center Customer Service - Remote | Wfh
By Get It Recruit - Healthcare At Pittsburgh, PA, United States

We are a dynamic and forward-thinking organization dedicated to providing valuable programs and courses to individuals seeking personal and professional growth. As a Customer Service Representative, ...

Call Center - Customer Service - Event Specialist
By Sky Zone At Everett, WA, United States
Maintain comprehensive knowledge of standard reservation procedures
Manage guest escalation and provide solutions for issues or concerns
Communicate group information to facility managers when appropriate
Must have excellent communication skills and sales mindset
1-2 years of prior guest service experience are preferred
Listen attentively to requests while determining the need of the guest
Call Center And Customer Service Reps-Patient Access Specialist Ii
By Johns Hopkins University At , Baltimore, 21218, Md

***Authorization to Work in the United States:

Customer Service Associate - Incoming Call Center & My Chart
By Duke Health At , Durham, 27710, Nc

PRMO Established in 2001, Patient Revenue Management Organization (PRMO) is a fully integrated, centralized revenue cycle organization supporting all of Duke Health, including Duke University ...

Remote - Call Center - Customer Service
By ASK Consulting At , , Vt
Expiry Date: 22 August 2023
Track and document all inquiries using the applicable systems.
Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.
Complete associated tasks according to the established guidelines. Track and document all inquiries using the applicable systems.
Meet Quality Assurance (QA) and other key performance metrics.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
Call Center/Customer Service
By Excel Temporary Service At Sullivan, MO, United States

Excel Temporary Service is recruiting for Call Center/Customer Service Workers in Sullivan, MO This position will respond promptly and professionally to all inbound internet lead activity via phone ...

Part-Time Customer Support Specialist-Call Center
By Zeal Credit Union At Livonia, MI, United States
6+ months of experience in a retail, banking, or customer service environment
Maintain knowledge of Zeal Credit Union products, services, policies, and procedures
Pasion for helping others-truly enjoys working with, for and around people!
Enjoys solving problems & taking initiative to deliver a solution to our member(s)
High School Diploma or equivalent
Process member transactions, routine account maintenance, and member requests.
Call Center Customer Service/ Sales And Service - B2B
By See's Candies At , Carson, Ca $18.00 - $19.50 an hour
Working knowledge of Customer Relationship Management systems.
Assist with other related tasks as assigned by management.
Customer service experience; contact/call center environment is preferred. Sales or telemarketing experience ideal. Must be results-oriented.
Friendly and clear-speaking phone voice; effective verbal communication skills required.
Demonstrated PC keyboard skills by touch; accurate typing skills.
Proven ability to learn new technologies quickly and manage change efficiently, proactively and in a positive manner.
Customer Call Center Specialist I
By Simmons Bank At Pine Bluff, AR, United States
Other Qualifications (including Physical Requirements)
Performs other duties and responsibilities as assigned.
One year of customer service or sales experience, preferably in a financial setting, is required.
Must possess excellent telephone skills, including a professional speaking voice.
Must have good oral and written communication skills.
Receives and processes incoming calls from customers.
Driver & Identification Service Center Specialist
By State of Iowa - Executive Branch At Cedar Rapids, IA, United States
Administer and score motorcycle skills, car, truck, passenger and CDL pre-trip, skills, and road driving examinations
Competitive pay and benefits package including health, dental, flexible spending, and life insurance
Insurance benefits start first of the month following 30 days of employment - Monthly insurance premium (Iowa Choice*):
Graduation from high school (or GED equivalent), and experience equal to three years of full-time clerical or closely-related work.
Ensure each driver is capable of safely operating the vehicle for which they are licensed
Single: $54/mo. employee share; $715/mo. state share
Customer Service - Call Center (Banking) - Remote | Wfh
By Get.It Recruit - Administrative At Dallas, TX, United States

Are you ready to embark on a journey that offers flexibility, growth, and a dynamic work environment? Join our passionate team and become a Customer Service Representative in the Banking Call Center. ...

Customer Call Center Specialist - Remote
By Total Wine & More At Las Vegas, NV, United States
Work with customers to identify products and quantities to make their events a memorable experience
Build relationships with customers by providing a positive and informative experience
Use internal tools and systems to manage a productive work flow
Document all communications with customers to promote a consistent experience across all touch points
Experience developing solutions and solving problems
Certificate of training in a customer service program or prior customer service experience desired
Customer Service Call Center - (Chat & Voice) Tyler, Tx Ref
By Executive Staff Recruiters / ESR Healthcare At Tyler, TX, United States

Customer Service Call Center - (Chat & Voice) Tyler, TX REF 75701 Multiple TX Locations REC10020471 Tyler, TX Updated 2h ago Fees $403 - $403 Positions 20 Type Contract (6m) Salary $12 - $12 /hr ...

Full Time Customer Service & Call Center
By CAFCU At Elgin, IL, United States

Start a Rewarding Career with Corporate America Family Credit Union (CAFCU)! Our Member Center Specialists are the first point of contact for our members. In our fast-paced call center, you s erve a ...

Call Center Customer Service Manager
By Independence Pet Group At United States
Excellent communication skills both verbal & written, and organizational and time management skills
Excellent interpersonal and team management skills
Hands-on experience with CRM software, call center telephony system, and Quality Management tools
Proven experience leading teams in a high-paced environment (Call Center experience REQUIRED)
Commitment and drive to deliver a great overall client and customer experience
Experience tracking and monitoring call center key performance indicators a plus
Call Center Customer Service Sales
By AT&T At , Orlando, Fl $18.12 an hour
With your vital knowledge, you’ll handle wireless local number portability (WLNP), relocations, combined bill support, after hours inquiries and pre-paid service.
Disability Benefits (short term and long term)
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Call center or customer service experience
Joining our team comes with amazing perks and benefits:
You’ll be an expert at simplifying the explanation of customer bills, rate plans, and features of AT&T’s products and services.
Customer Service - Remote Call Center
By Vitalant At , Scottsdale, 85257, Az $15.88 - $16.67 an hour
Code donor records appropriately based on the information provided by the donor, other parties, and management.
Enhance the donor experience by providing awesome customer service while inspiring donors to realize their life-transforming potential.
One-year customer service experience preferred
Full time - Work from home opportunity
Medical, dental, and vision insurance
401K retirement savings plans + 5% company match
Remote Call Center Customer Account Specialist
By Cox Communications At , Phoenix, 85003, Az $18 an hour
Excellent skills in creating an exceptional customer experience, sales orientation, multi-tasking, building customer rapport by discovering customer needs and problem solving.
This is a remote opportunity. You must live Phoenix, AZ area
High school diploma, GED or relevant work experience.
6 months experience using a computer and navigating multiple screens.
1 or more years customer service experience.
1+ years' experience working in a position that requires meeting sales goals.

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced call center environment? We are looking for a Call Center Customer Service Specialist to join our team and provide exceptional customer service to our clients. If you have excellent communication and problem-solving skills, we want to hear from you!

Overview Call Center Customer Service Specialists are responsible for providing customer service and support to customers over the phone, email, or chat. They are responsible for resolving customer inquiries, complaints, and issues in a timely and professional manner. Detailed Job Description Call Center Customer Service Specialists are responsible for providing customer service and support to customers over the phone, email, or chat. They are responsible for resolving customer inquiries, complaints, and issues in a timely and professional manner. They must be able to provide accurate information to customers, as well as suggest solutions to customer problems. They must also be able to handle customer complaints and escalate them to the appropriate personnel when necessary. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multi-task
• Ability to remain calm under pressure
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology
Job Experience
• Previous experience in customer service
• Previous experience in a call center environment
Job Responsibilities
• Provide customer service and support to customers over the phone, email, or chat
• Resolve customer inquiries, complaints, and issues in a timely and professional manner
• Provide accurate information to customers
• Suggest solutions to customer problems
• Handle customer complaints and escalate them to the appropriate personnel when necessary
• Follow up with customers to ensure their satisfaction
• Maintain customer records and update customer information in the database
• Monitor customer service metrics and suggest improvements