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Call Center Customer Service Agent Jobs

Part Time Customer Service & Call Center
By CAFCU At Elgin, IL, United States

Member Center Specialist: Enjoy helping people but tired of the typical retail pay and hours? Our full-service nationwide credit union headquartered in Elgin, IL is seeking several Part Time Member ...

Inbound Customer Service / Call Center Agent
By STChealth At Phoenix, AZ, United States
You have call center customer service experience
Identify problems, research solutions, provide answers to clients and close requests upon resolution
Above all, wow our clients with every interaction!
You can expect this job to be fast-paced, as you will be addressing inquiries back-to-back-to-back throughout your day
You are able to understand software systems and how clients use them
You are able to work an 8-hour shift between the hours of 5am and 6pm Moutanin-Arizona time.
Call Center Service Agent
By Fetch Pet Insurance At United States
Utilize Fetch operating standards, call flows and knowledge base information, to support customer inquiries
Maintain product knowledge through self-directed training and by accessing desktop tools
Actively collaborate with your immediate team and raise awareness of issues affecting the customer experience
Take advantage of upskilling opportunities, which may include additional insurance credentials
A minimum of one (1) year of call center experience
Previous customer service experience required
Customer Service Manager (Call Center)
By Whalen LLC At , San Diego, 92154
Demonstrated progressive experience in the management of a call center support team.
Solid relationship management and performance management skills.
Maintain knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Attend training seminars, conferences, and trade shows to broaden knowledge of current and future Call Center issues and technologies.
College diploma or university degree in related field and/or 5 years equivalent work experience.
Deep-seated experience with call center operations.
Call Center Dispatching - Customer Service Agent
By Parallel Employment Group At Racine, WI, United States
1 year of employee management or supervision skills
$17.00 - $20.00 based on experience!
Comprehensive PTO & Benefit Package (medical, dental, vision)
Leadership Skills: You must be able to have difficult conversations regarding attendance and coaching, remaining positive and understanding, while firm
Experience handling difficult callers - while maintaining the highest degree of respect, empathy, and kindness.
Must have excellent communication skills, both verbal and written
Customer Service Specialist - Call Center
By Wake County Government At , Raleigh, 27610 $19.64 - $22.62 an hour

What You'll Be Doing Internal Job Posting- this career opportunity is open to current Wake County employees, temporary employees and contractors only. Please be prepared to list your Wake County ...

Call Center Customer Service - Remote | Wfh
By Get It Recruit - Healthcare At Pittsburgh, PA, United States

We are a dynamic and forward-thinking organization dedicated to providing valuable programs and courses to individuals seeking personal and professional growth. As a Customer Service Representative, ...

Customer Service Agent - Central Baggage (Warehouse & Call Center)
By Alaska Airlines At , Seattle, 98194 $18.96 an hour
Job-Specific Experience, Education & Skills
Provides superior customer service by offering accurate information and creative resolutions to customer inquiries, complaints, and requests for assistance.
Conveys knowledge to customers of Alaska Airlines baggage policies.
A minimum of 1 year of customer service experience.
Excellent customer service skills (e.g., verbal, written, listening).
Ability and willingness to work from home, including:
Customer Service Center Support Team Manager (Call Center)
By Heritage Bank At , Burlington, 98233 $98,430 a year
Equivalent combination of education, training and management experience may be considered.
Call Center Management experience – required. Financial services industry experience – preferred.
Work with branch banking and support department management teams to research and resolve cross-department customer issues/concerns in a timely manner.
Actively manage robbery response activities within assigned center, and participates as a member of the Bank’s incident response team.
High School diploma or equivalent - required. Associate's Degree or higher in Business, Accounting and/or Finance -preferred.
Demonstrated ability to monitor and manage income and expense budget(s).
Call Center - Customer Service - Event Specialist
By Sky Zone At Everett, WA, United States
Maintain comprehensive knowledge of standard reservation procedures
Manage guest escalation and provide solutions for issues or concerns
Communicate group information to facility managers when appropriate
Must have excellent communication skills and sales mindset
1-2 years of prior guest service experience are preferred
Listen attentively to requests while determining the need of the guest
Customer Service Associate - Incoming Call Center & My Chart
By Duke Health At , Durham, 27710, Nc

PRMO Established in 2001, Patient Revenue Management Organization (PRMO) is a fully integrated, centralized revenue cycle organization supporting all of Duke Health, including Duke University ...

Remote - Call Center - Customer Service
By ASK Consulting At , , Vt
Expiry Date: 22 August 2023
Track and document all inquiries using the applicable systems.
Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.
Complete associated tasks according to the established guidelines. Track and document all inquiries using the applicable systems.
Meet Quality Assurance (QA) and other key performance metrics.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
Call Center/Customer Service
By Excel Temporary Service At Sullivan, MO, United States

Excel Temporary Service is recruiting for Call Center/Customer Service Workers in Sullivan, MO This position will respond promptly and professionally to all inbound internet lead activity via phone ...

Call Center Customer Service/ Sales And Service - B2B
By See's Candies At , Carson, Ca $18.00 - $19.50 an hour
Working knowledge of Customer Relationship Management systems.
Assist with other related tasks as assigned by management.
Customer service experience; contact/call center environment is preferred. Sales or telemarketing experience ideal. Must be results-oriented.
Friendly and clear-speaking phone voice; effective verbal communication skills required.
Demonstrated PC keyboard skills by touch; accurate typing skills.
Proven ability to learn new technologies quickly and manage change efficiently, proactively and in a positive manner.
Customer Service - Call Center (Banking) - Remote | Wfh
By Get.It Recruit - Administrative At Dallas, TX, United States

Are you ready to embark on a journey that offers flexibility, growth, and a dynamic work environment? Join our passionate team and become a Customer Service Representative in the Banking Call Center. ...

Inbound Customer Service / Call Center - $19+ Per Hour To Start!
By STChealth At Phoenix, AZ, United States
At least one year of Call Center / Customer Service experience is a plus
Identify problems, research solutions, provide answers to clients and close requests upon resolution
Above all, wow our clients with every interaction!
You can expect this job to be fast-paced, as you will be addressing inquiries back-to-back-to-back throughout your day
You are able to understand software systems and how clients use them
You are able to work an 8-hour shift between the hours of 5am and 6pm Moutanin-Arizona time.
Customer Service Supervisor-24-Hr Call Center
By City of Fort Lauderdale At Fort Lauderdale, FL, United States
Management Days in addition to Vacation and Sick time
This Job Classification Qualifies For Additional Benefits Such As
Job Requirements & Work Environment
Title I of the Americans with Disabilities Act (ADA)
How To Apply/ Veteran Information
AN EQUAL EMPLOYMENT OPPORTUNITY (EEO) AND AFFIRMATIVE ACTION EMPLOYER
Data Entry, Call Center Agent, Administrative Assistant ,Customer Service
By ANTA Marketing Inc. At Seattle, WA, United States

American ATNA COMPANY is hiring for the position of a-

Customer Service Call Center Outbound
By Fletcher Jones Management West At Newport Beach, CA, United States
Outstanding interpersonal and communication skills
Previous experience in a call center, retail or customer service is preferred
Follow script and guidelines on each and every phone call.
Master Power Tracks and use appropriately.
Ensure phones are not left unattended during scheduled shift.
Customer Service Call Center - (Chat & Voice) Tyler, Tx Ref
By Executive Staff Recruiters / ESR Healthcare At Tyler, TX, United States

Customer Service Call Center - (Chat & Voice) Tyler, TX REF 75701 Multiple TX Locations REC10020471 Tyler, TX Updated 2h ago Fees $403 - $403 Positions 20 Type Contract (6m) Salary $12 - $12 /hr ...

Are you looking for a job that offers great customer service and a chance to make a difference? Look no further! We are looking for a Call Center Customer Service Agent to join our team and provide exceptional customer service to our clients. If you are a people person with excellent communication skills, then this is the job for you!

What is Call Center Customer Service Agent Skills Required?

• Excellent communication skills, both verbal and written
• Ability to remain calm and professional in stressful situations
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology
• Ability to handle customer complaints

What is Call Center Customer Service Agent Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology

What is Call Center Customer Service Agent Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology
• Knowledge of customer service software, databases, and tools

What is Call Center Customer Service Agent Experience?

• Previous experience in a customer service role
• Experience in a call center environment
• Experience with customer service software, databases, and tools

What is Call Center Customer Service Agent Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot customer issues and provide solutions
• Document customer interactions in customer service software
• Follow up with customers to ensure their issues are resolved