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Call Center Customer Service Agent Jobs

Full Time Customer Service & Call Center
By CAFCU At Elgin, IL, United States

Start a Rewarding Career with Corporate America Family Credit Union (CAFCU)! Our Member Center Specialists are the first point of contact for our members. In our fast-paced call center, you s erve a ...

Call Center Customer Service Manager
By Independence Pet Group At United States
Excellent communication skills both verbal & written, and organizational and time management skills
Excellent interpersonal and team management skills
Hands-on experience with CRM software, call center telephony system, and Quality Management tools
Proven experience leading teams in a high-paced environment (Call Center experience REQUIRED)
Commitment and drive to deliver a great overall client and customer experience
Experience tracking and monitoring call center key performance indicators a plus
Customer Service Agent (Dhs Call Center) - Denver Human Services
By City and County of Denver At , Denver, Co $19.72 - $29.58 an hour
Conducts research, using the Colorado Benefits Management System (CBMS), to provide customers with answers to inquiries or problems
Education & Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirements
At least two years of high-volume, direct contact customer service experience
Previous experience in high-pressure, quality-oriented professional environments
Education: Graduation from high school or the possession of a GED, HiSET or TASC Certificate
Experience: Two (2) years customer service experience in a call center environment
Call Center Customer Service Sales
By AT&T At , Orlando, Fl $18.12 an hour
With your vital knowledge, you’ll handle wireless local number portability (WLNP), relocations, combined bill support, after hours inquiries and pre-paid service.
Disability Benefits (short term and long term)
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Call center or customer service experience
Joining our team comes with amazing perks and benefits:
You’ll be an expert at simplifying the explanation of customer bills, rate plans, and features of AT&T’s products and services.
Customer Service - Remote Call Center
By Vitalant At , Scottsdale, 85257, Az $15.88 - $16.67 an hour
Code donor records appropriately based on the information provided by the donor, other parties, and management.
Enhance the donor experience by providing awesome customer service while inspiring donors to realize their life-transforming potential.
One-year customer service experience preferred
Full time - Work from home opportunity
Medical, dental, and vision insurance
401K retirement savings plans + 5% company match
Customer Experience Representative (Call Center Agent) - Remote, Rosemont Area
By Mini Mall Storage At , Rosemont, Il $17 - $19 an hour
Create a genuine and exciting experience for the customer by utilizing active listening and strong communication skills.
Strong customer service and sales skills with ability to overcome objections and close the sales opportunity.
Strong communication skills with the ability to adapt communication style to meet customer needs.
Call Center/Storage industry experience will be considered an asset.
We provide a competitive compensation package comprised of a group benefits plan and discretionary profit-sharing program.
This position is remote but will require travel to the Rosemont, IL office periodically and for training.
Customer Care Specialist - Customer Service Call Center
By City of Richmond, VA At , Richmond, Va $2,960 - $4,690 a month
Qualifications, Special Certifications and Licenses
LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:
Effective communication skills via telephone, written and face to face.
Minimum of one year of experience in a call center environment;
Three (3) years of experience in a Call Center;
At least one three (3) years of experience in a service based industry, i.e. cable, telephone, gas and water.
Customer Service Associate Ii - Business And Staff Services Call Center & Billing - Water Resources
By Gwinnett County At , , Ga $37,925 - $43,614 a year
Three years of customer service experience to include one year in an office setting;
Three years of customer service experience to include one year in an office setting
Three years of progressive Billing & Collections or Finance & Accounting duties preferred
Wellness education and incentive programs
On average, our employees’ benefits are worth 48 percent of their base salary!
High School Diploma or GED;
Call Center Appointment Booker (Customer Service)
By AirCo Air Conditioning At Fort Worth, TX, United States

Pay Rate: $15.00-$17.00 /hr DOE, + bonuses after 90 days NOTE: Working a consistent Saturday or Sunday, and working until 8PM may be required. Four 10 hour shift options are available. This ...

Patient Accounts Specialist I - Customer Service/Call Center
By MEDSTAR HEALTH At , Baltimore, 21236, Md
An equivalent combination of experience and college education in accounting, finance or healthcare administration required
Requires basic working knowledge of UB04 and Explanation of Benefits (EOB).
1-2 years Experience in patient accounting, accounts receivable or related healthcare field required or
Detailed working knowledge and demonstrated proficiency in at least one specific payers application billing and/or collection process.
Requires some knowledge of medical terminology and CPT/IDC-9 coding.
Excellent communication, analytical, interpersonal, and organizational skills.
Customer Service - Remote Call Center
By Vitalant At , Phoenix, 85007, Az $15.88 - $16.67 an hour
Code donor records appropriately based on the information provided by the donor, other parties, and management.
Enhance the donor experience by providing awesome customer service while inspiring donors to realize their life-transforming potential.
One-year customer service experience preferred
Full time - Work from home opportunity
Medical, dental, and vision insurance
401K retirement savings plans + 5% company match
Call Center Customer Service Supervisor
By Planet Home Lending, LLC At United States
3-5 years supervisory experience in a high volume call center; strong knowledge of general Call Center Operations;
Bachelor’s degree or equivalent work experience required
Mortgage banking/loan servicing experience preferred.
Excellent verbal and written communication skills with strong interpersonal skills
Must be flexible, organized and have the ability to manage multiple priorities and meet strict deadlines
Working experience with call center technology such as IVR and ACD systems, etc.
Customer Service Agent - Central Baggage (Warehouse & Call Center)
By Alaska Airlines At , Seattle, 98194, Wa $18.50 an hour
Job-Specific Experience, Education & Skills
Provides superior customer service by offering accurate information and creative resolutions to customer inquiries, complaints, and requests for assistance.
Conveys knowledge to customers of Alaska Airlines baggage policies.
A minimum of 1 year of customer service experience.
Excellent customer service skills (e.g., verbal, written, listening).
Ability and willingness to work from home, including:
Customer Service Call Center Supervisor
By Office1 At Las Vegas, NV, United States

At Office1, we leverage our "winning triangle" to create an unparalleled company culture. We align our commitment to our customers with our employee goals. We understand that our employees enable our ...

Customer Service - Health Insurance - Call Center (Medicare)
By Insurance Administrative Solutions, L.L.C. At Clearwater, FL, United States

ABOUT INSURANCE ADMINISTRATIVE SOLUTIONS Insurance Administrative Solutions (IAS) is a third-party provider of comprehensive administrative solutions for our clients in the insurance industry. We ...

Customer Care Agent (Call Center)
By State of Georgia At , Atlanta, 30334, Ga $40,600 a year
Constantly maintain call center guidelines and expectations including quality assurance, attendance, punctuality, and time management.
Bachelor’s degree from a four-year accredited college and three years recent call center experience.
Review, comprehend, and speak knowledgeably to members regarding current laws, agency policies, web services, and departmental policies and procedures.
Must be able to work during the hours of 7:30 am-5:30 pm.
Respond to incoming calls regarding, but not limited to, membership/retirement eligibility, refund/retirement processes, and service purchases.
Notate and update account information accurately.
Call Center Agent Jobs
By Driven Brands At , , Ca
Provide customers with general information on what to expect during the repair experience as to manage customer expectations
Excellent written and oral communications skills
Capacity to manage multiple priorities and projects on tight timelines
Accountable for securing estimate appointment and/or repair appointment from insurance referrals and lead generations programs
Function as an expeditor of claims referrals and client escalations
Keep up-to-date on shop preferences, carrier requests, and provide updates as required and within deadlines utilizing internal and external systems
Agent - Nightlife Call Center
By Wynn Las Vegas At , Las Vegas, Nv
Knowledge of languages additional to English is preferred
Minimum of one year work experience in a high-volume call center
Answering and efficiently handling or directing incoming calls
Maximizing opportunities to confirm nightlife reservations sales
Inputting nightlife reservations in the appropriate computer systems
Providing callers with necessary confirmation
Call Center Agent Jobs
By State of Georgia At Atlanta, GA, United States
Manages large volume of inbound calls in a timely manner.
Performs various clerical duties (i.e., photocopying materials, filing, and data entry).
Provides constituents with accurate information in accordance with applicable Georgia codes and regulations.
Registers and documents customer information and any updated requests into a tracking system.
Keeps records of all conversations in our communications center database in a comprehensible way.
Resolves constituents' complaints and answers questions regarding Vital Records requests.
Call Center Agent Jobs
By Air Tahiti Nui At , Los Angeles, Ca $16.50 - $17.92 an hour
Basic computer skills and data entry
Accurately answer clients’ inquiries regarding fare information, routing and ticketing and any other additional requirements
Minimum 2-3 years AMADEUS or other CRS experience
Knowledge of reservations and pricing
Excellent listening and phone skills
Strong written and spoken communication skills

Are you looking for a job that offers great customer service and a chance to make a difference? Look no further! We are looking for a Call Center Customer Service Agent to join our team and provide exceptional customer service to our clients. If you are a people person with excellent communication skills, then this is the job for you!

What is Call Center Customer Service Agent Skills Required?

• Excellent communication skills, both verbal and written
• Ability to remain calm and professional in stressful situations
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology
• Ability to handle customer complaints

What is Call Center Customer Service Agent Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology

What is Call Center Customer Service Agent Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology
• Knowledge of customer service software, databases, and tools

What is Call Center Customer Service Agent Experience?

• Previous experience in a customer service role
• Experience in a call center environment
• Experience with customer service software, databases, and tools

What is Call Center Customer Service Agent Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot customer issues and provide solutions
• Document customer interactions in customer service software
• Follow up with customers to ensure their issues are resolved