Assistant Front Office Manager
By Loews Hotels & Co. At , New York, 10065, Ny
Bachelor Degree in Hospitality Management or related field or equivalent experience
Minimum five years hotel operations management experience
Knowledge of computer programs used in property management
Assists with the development and management of repeat guest and VIP service programs
Is polite, friendly, and helpful to guests, management and fellow employees
Extensive knowledge of all hotel departments. Excellent communication skills – oral and written
Assistant Front Office/ Guest Relations Manager
By Cipriani At New York, NY, United States
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
Participating in training and development programs to improve job skills and knowledge
Performing other duties as assigned by the management team.
A bachelor's degree in luxury hospitality management, business administration, or a related field is preferred.
An understanding of budgeting, forecasting, and revenue management, as well as the ability to analyze financial reports, is desirable.
Proficiency in computer systems and software, including property management systems (PMS), central reservation systems (CRS), and Microsoft Office, is important.
Assistant Front Office Manager
By PACE Claims At New York, NY, United States
Interacts with hotel and corporate management as necessary.
Provides updated room availability and rate information to guest service agents and other managers as directed.
Ensures Manager Daily Checklists are completed consistently before the end of each shift.
Drive guest service scores for the benefit of the property, company, and team members.
At least 2-3 years of progressive experience in hospitality or a related field; at least 2 years Front Office experience
Comprehensive knowledge of top accounts for the hotel, NYC markets and trends.
Assistant Office Manager Jobs
By Darktrace At , New York, Ny
Strong time-management skills and the ability to organize and coordinate multiple projects at once.
Assist in coordinating remote and in person events including catering orders, dining reservations and travel arrangements.
Assist Office Manager with basic tasks such as scheduling, greeting customers, and general office upkeep.
5+ years of experience in administrative role(s).
Good written and verbal communication skills.
Take inventory and request orders for food and beverage, office supplies, and other office-related needs.
Front Office Manager Jobs
By Mandarin Oriental Hotel Group At , New York, Ny $75,000 - $80,000 a year
Ensure a warm and genuine arrival and departure experience
Serve as the Manager on Duty and available to guests at all times
Compile and maintain the daily Manager on Duty report
Ensure that Legendary Quality Experience, policies and procedures of MONYC are properly understood and followed through
3 years Front Office experience
Strong knowledge of Front Office Operations, including cashier and reception
Assistant Front Office Manager
By Thompson Central Park New York At , New York, Ny $55,000 - $65,000 a year
Greet and escorts VIP’s and ensures that the staff is aware of the VIP guest requirements
Motivate team to carefully problem solve, empathize with customer needs, and develop new skills.
Controlling lobby traffic and coordinate smooth guest arrival and departure experience
Experience in a Union environment
Experience in a luxury hotel environment
Ensure hotels standards and expectations are accomplished on a daily basis
Assistant Office Manager Jobs
By Confidential At New York City Metropolitan Area, United States
· Office administrative or executive assistant experience, preferably in a marketing-service company
· Knowledge of Microsoft Office(Word, Excel, PowerPoint,Outlook); email & calendar systems; Internet-based teleconferencing tools (Teams, Zoom)
· Monitor and manage office/kitchen supplies
· Monitor and manage technology supply levels
o Place orders as directed by theOperations and IT Managers
· Manage office equipment and technology peripherals; troubleshoot minor issues that staff may have
Assistant Front Office Manager
By Confidential At New York City Metropolitan Area, United States
Hospitality certification or vocational education a strong plus
Assist Front Office Manager in all administrative tasks as assigned
Prior hospitality experience, especially in front desk and administrative roles
Excellent communication skills and attention to detail
Answer phones, greet customers, assist with check-in and check-out procedures, and make reservations
Confirm staff schedules, assist with payroll procedures, and accurately perform data-entry tasks
Assistant Front Office Manager
By Cornell University At , Ithaca, 14853, Ny $55,341 - $59,505 a year
Associate’s Degree in Hospitality Management; 1-2 years of related experience in a Hotel Front Office environment. Bachelor’s degree is preferred.
Retirement Plans – Employees are eligible for the 403(b) Cornell University Retirement Plan (CURP) which offers superior retirement savings benefits.
What We Are Looking For In A Management Team Member:
Highly motivated, dynamic individual with a professional demeanor and superior customer service skills, indicative of a AAA rated Four Diamond hotel.
Excellent oral and written communication skills.
Ability and enthusiasm to coach, mentor, and train students as well as other inexperienced staff.
Assistant Front Office Manager
By Arlo Hotels At Miami, FL, United States
Minimum 2 – 3 years in a management position
Delivers outstanding service and creates memorable experiences.
Manages same day rooms inventory and rate yielding.
Takes personal responsibility for correcting service problems and creates memorable guest experiences.
Always treats guests with courtesy and respect in a variety of situations.
Oversees the Front Office Department – Lobby Hosts.
Assistant Front Office Manager
By Hilton At Greater Boston, United States

OnQ

Assistant Front Office Manager
By The Colonnade Hotel At Boston, MA, United States
Minimum of two years supervisory experience of Front Office or Guest Services management experience at a luxury hotel.
Good knowledge of computers including hospitality software.
Ability to motivate Front Office to perform their best work.
Proficiency in the operation system Opera will be helpful!
Familiar with Front Office training techniques.
Understand scheduling to optimize financial performance while meeting guest needs.
Assistant Front Office Manager | Pendry Newport Beach
By Montage International At , Newport Beach
Excellent organizational and time management skills
Staying informed of the latest offerings within the community to guarantee the guest experience is exceptional
2 to 3 years leadership experience in a luxury hotel
Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook
Job duties include; although are not limited to:
Effectively leading and managing the Front Office team
Assistant Front Office Manager
By O'Reilly Hospitality Management LLC At , Jonesboro, 72401 $16 - $20 an hour
Strong leadership, management, organizational and communication skills.
Collaborates on the creation, management and operation within property budget and expense plans.
Collaborates with leadership team on reputation management, providing a timely response to guest reviews and concerns.
Demonstrating sound knowledge of all aspects of the hotel and services offered.
Interact with all levels of customers and hotel management.
Associate or bachelor’s degree in Hospitality Management, Management, or Business.
Assistant Front Office Manager
By Ventana Big Sur, An Alila Resort At , Big Sur, 93920
to offer exceptional benefits, which include
Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and tuition reimbursement.
Refined verbal and written communication skills
Minimum of one year previous front office supervisory experience preferred
Annual allotment of free hotel stays at Hyatt hotels globally
Medical, Dental, Vision, 401K with company match after 30 days of employment
Assistant Front Office Manager
By Hyatt Regency Lost Pines Resort and Spa At , Austin
Refined verbal and written communication skills
Minimum of one year previous front office supervisory experience preferred
A true desire to satisfy the needs of others in a fast paced environment
Ability to work a flexible schedule
Residence Inn Berkeley Assistant Front Office Manager, $60,000.00
By Pyramid Global Hospitality At Berkeley, CA, United States
Create and manage weekly schedule and adjust accordingly to ensure budget guidelines are followed.
Perform duties as the Manager on Duty as needed.
Minimum of two years hotel front desk experience preferred.
Previous Marriott brand experience a plus including experience with FOSSE.
Assist in handling difficult situations, including but not limited to face to face interactions, phone calls, or electronic correspondence.
Follow-up on billing and credit opportunities.
Hotel Assistant Front Office Manager
By Grand Hyatt San Antonio At , San Antonio
Refined verbal and written communication skills
Minimum of one year previous front office supervisory experience preferred
A true desire to satisfy the needs of others in a fast paced environment
Ability to work a flexible schedule including evenings, weekends, and holidays
Complimentary & Discounted Hyatt Hotel Rooms
Free Annual VIA Bus Pass/Discounted Parking
Assistant Front Office Manager
By Omni Hotels & Resorts At New Orleans, LA, United States
Adhere to all Systems and Controls of the Front Office, and appropriate areas of responsibilities.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications.
Must have proven leadership skills and must be able to delegate, effectively train, develop, and motivate staff.
Strong organizational skills with the ability to multi-task and provide guest follow up in a fast paced environment.
Ensure that Four Diamond standards and a consistent level of guest satisfaction are met.
To be thoroughly acquainted with the AM and PM checklist; ensuring all needed reports and checklists are run and completed.
Assistant Front Office Manager
By Thompson Denver At , Denver, 80202 $55,000 - $60,000 a year
Perform other duties as assigned, requested or deemed necessary by management.
Refined verbal and written communication skills.
A minimum of one year previous front office supervisory experience preferred
The budgeted salary for this position is $55,000-60,000. Actual pay will be commensurate with experience.
Control cash transactions at the front desk and maintain complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintain a friendly, cheerful and courteous demeanor at all times.
Assistant Front Office Manager
By Thompson Buckhead At , Atlanta, 30305, Ga
As a part of the Hyatt family, we offer a complete benefit package* including:
Refined verbal and written communication skills.
Minimum of one-year previous front office supervisory experience preferred.
A true desire to satisfy the needs of others in a fast-paced environment.
Ability to work a flexible schedule.
Complimentary (after 1 year of service) + Discounted Hyatt room nights (immediately)
Assistant Front Office Manager
By Loews Hotels & Co. At , Nashville, 37203, Tn
Bachelor Degree in Hospitality Management or related field or equivalent experience preferred
Minimum two years hotel operations supervisory or management experience preferred
Knowledge of computer programs used in property management
Assists with the development and management of repeat guest and VIP service programs
Is polite, friendly, and helpful to guests, management and fellow employees
Extensive knowledge of all hotel departments. Excellent communication skills – oral and written
Assistant Front Office Manager
By Marriott International, Inc At , Atlanta, 30303, Ga
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Supporting Management of Front Desk Team
High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Are you looking for an exciting opportunity to lead a team of front office professionals? We are looking for an experienced Assistant Front Office Manager to join our team and help us provide exceptional customer service to our guests. If you have a passion for hospitality and a commitment to excellence, we want to hear from you!

What is Assistant Front Office Manager Job Skills Required?

• Excellent customer service skills
• Ability to multi-task and prioritize tasks
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Knowledge of hotel operations
• Knowledge of computer software programs
• Ability to work independently and as part of a team

What is Assistant Front Office Manager Job Qualifications?

• High school diploma or equivalent
• Previous experience in a hotel or hospitality setting
• Knowledge of hotel operations
• Knowledge of computer software programs
• Ability to work independently and as part of a team

What is Assistant Front Office Manager Job Knowledge?

• Knowledge of hotel operations
• Knowledge of computer software programs
• Knowledge of customer service principles and practices
• Knowledge of administrative and clerical procedures

What is Assistant Front Office Manager Job Experience?

• Previous experience in a hotel or hospitality setting
• Previous experience in a customer service role
• Previous experience in a supervisory role

What is Assistant Front Office Manager Job Responsibilities?

• Supervise front office staff and ensure that all duties are completed in a timely and efficient manner
• Ensure that all guests receive excellent customer service
• Handle customer complaints and inquiries in a professional manner
• Monitor and maintain front office supplies and equipment
• Monitor and maintain front office records
• Ensure that all front office staff