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Assistant Director Of It Support Services Jobs

Director Of It - Technology Services
By MedSys Group At Dallas-Fort Worth Metroplex, United States
Bachelor's degree and six years management experience.
Minimum 10+ years experience in IT Operations Management and Service Delivery, Project Management, Service Level Management, Vendor Management.
Strong supervision and management skills.
Ability to deal effectively with customers, management, system and application programmers, and vendors.
Experience in managing support in a 24x7, multi-site environment.
Must have sound knowledge of the health care environment and applications.
Assistant Director Of Operations And It
By Washington State University At , Pullman, 99164 $6,733 - $10,533 a month
Knowledge and experience working in a lead role within an IT organization
Knowledge and experience with ITSM tools.
Knowledge of IT security standards, best practices, and vulnerability scanning;
Understanding of industry technological trends and experience with Microsoft Server features and roles (IIS, SQL, S2D, Hyper-V, etc.);
Understanding and knowledge regarding various Linux distributions and open-source trends.
Demonstrated experience and ability to work with a team in planning, implementing, and reviewing large and small IT-related projects
It Services Assistant/Junior Specialist
By Montgomery County Intermediate Unit 23 At , $26.35 an hour
Specialized skills in area to be able to work autonomously as proven through work experience.
HS Diploma or equivalent; Associates degree or equivalent work experience preferred.
1-3 years of experience in any specialized area required as part of the job functions.
Professional approach to their work that includes very strong customer service skills.
Strong technology skills, including extensive use of Microsoft applications as well as MCIU software.
Ability to manage time, meet deadlines, and read and understand highly technical documents.
Assistant Director Of Support Services
By Chandler Unified School District At , Chandler, Az $73,415 - $101,824 a year
Help Develop systems that provide maximum educational benefits to the educational process.
Four year college degree or years of experience in the related field desired
Demonstrated experience in building and grounds maintenance
Demonstrated experience in quality improvement and team building process
Knowledge of and adheres to all policies, regulations, and rules.
Supervision of Building and Grounds Maintenance staff.
Director Of Networking And It Field Services
By CareerAddict At Houston, TX, United States
Excellent leadership and people management skills
Lead the Network Management teams to continually improve the computing environment
Provide regular and accurate management reporting on IT Service performance
Effectively deliver/manage Staff Management including recruitment, mentoring, training, target setting and performance assessment
Previous experience as a Sr, Manager with experience in leading virtual teams
Service Management or Support in a large-scale and diverse environment of incident
Director, It Services Jobs
By Quest Diagnostics At Secaucus, NJ, United States
Strong Project Management experience, certification
Executing Performance Management framework, including upholding process and content requirements and generating reporting, as needed.
Assuring quality, cycle time standards, and effective communications regarding the IT Services Demand Management process.
Facilitating Escalation Management in a services context, including Root Cause Analysis, improvement follow-through, and linkage to performance improvement.
Assisting with Organization Change Management (both Quest and Partner) in terms of Services Delivery (people, process, tools).
5+ years of IT Service Outsourcing Leadership Experience, Senior Manager or above. Large Managed Services or Managed Capacity engagements. Global scale.
Director Of Disability Support Services
By Bowie State University At , Bowie, 20715, Md $90,000 - $95,000 a year
Director of Disability Support Services
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Director, It Services Jobs
By Pentair At , Golden Valley, Mn
In-depth knowledge of IT Service Management (ITSM/ITIL) strategies, process, policies, project management, budget management and best practices
Create a world-class technical support experience for Pentair locations globally
Establish and manage communication channels within and among departments, including Senior Leadership
Direct the design, implementation, and evolution of ITIL capabilities, tailored for Pentair
Subject-matter expertise in networking fundamentals, basic security principles, and experience supporting a diverse computing infrastructure
4+ years’ experience implementing, managing, or maturing IT-related processes from the ITIL and/or COBIT frameworks
Assistant Director Of Program Support
By UNC Charlotte At , Charlotte, 28223, Nc $92,591 - $103,000 a year
Maintains and updates the Project Manual to ensure project management complies with regulatory and statutory requirements.
Departmental Preferred Experience, Skills, Training/Education
Develops project document management protocols and ensure they are implemented.
Assesses needs for project management training and manages training sessions.
Manages design and construction project budgets for all capital projects to ensure projects are within budget and prepares status reports.
Manages special projects as assigned which may include master planning, sector studies, and other studies as assigned.
Director Of It Support Operations
By Visionaire Partners At Atlanta Metropolitan Area, United States
8+ years of technology support management experience
2+ years of QSR (Quick Service Restaurant) / Fast Casual Restaurant industry experience -- in technology support management roles
Manage relationships and negotiate service terms with technology partners and service providers, ensuring all KPIs and service metrics are met
Manage POS, infrastructure, and network technology, ensuring reliability/security
Experience interacting with franchise owners
Experience interfacing with LOB leaders and Executives in a highly matrixed organization
Director, It Services Jobs
By GOGcG At , Chicago, 60631, Il
Deep knowledge and understanding of industry standards, best practices for service management
Promote the service desk with senior management and ensure that it is viewed as a core business asset
Proven ability to build a cohesive team through effective people management, change leadership, coaching and developing staff
Effectively manage, develop, and train the service desk team
Coordinate and manage all relevant stakeholders, including the support desk team, customers, and other teams involved in service desk operations
Maintain awareness of and manage the costs of running service desks
Director Of It Technology Services
By Cook Children's Health Care System At , Fort Worth, 76104, Tx
Bachelor's degree and six years management experience. Advanced degree in related field a plus.
Minimum 10+ years experience in IT Operations Management and Service Delivery, Project Management, Service Level Management, Vendor Management.
Strong supervision and management skills.
Ability to deal effectively with customers, management, system and application programmers, and vendors.
Experience in managing support in a 24x7, multi-site environment.
Must have sound knowledge of the health care environment and applications.
Sales Director - It Services
By VR Executive Search Consulting LLC At United States
Proven sales executive experience, meeting or exceeding targets
Experience selling IT services - digital solutions, Product engineering Services.
Own and hit/exceed annual sales targets
Develop and execute a strategic plan to achieve sales targets and expand our customer base.
Build and maintain strong, long-lasting customer relationships.
Effectively communicate the value proposition through proposals and presentations
Assistant Director Of It
By Canyon County At , Caldwell, 83605, Id $108,000 - $115,000 a year
Communication skill in motivating the IT management team.
Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.
At least Five (5) to Seven (7) years of technical managerial experience; OR
Attends meetings as a department Manager, as necessary and/or as requested by The Director of Information Technology;
Guides the execution of IT projects through the county’s designated project managers;
Coordinates with other department project managers to ensure proper engagement of IT resources;
Executive Director, It Services
By University of Central Florida At , Orlando, 32816, Fl $122,980 a year
Develop and maintain positive working relationships with key technology and information management leaders and stakeholders across the university.
Develop and manage the budget for Information Technology which supports core business processes of the entire Advancement organization.
Leadership and facilitation skills to develop strong understanding and collaboration between the technical and client sides of product development.
Significant experience leading integrations, customizations or application development for CRM systems, particularly Blackbaud CRM or Raiser's Edge.
Extensive experience developing and executing operational plans aligned to long-term strategic goals.
Benefits packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

Are you looking for an exciting opportunity to lead a team of IT professionals and provide top-notch support services? We are looking for an Assistant Director of IT Support Services to join our dynamic team! As the Assistant Director, you will be responsible for managing the day-to-day operations of the IT support services team, ensuring that all customer requests are addressed in a timely and efficient manner. You will also be responsible for developing and implementing strategies to improve customer service and satisfaction. If you are an experienced IT professional with a passion for customer service, this is the perfect opportunity for you!

Overview The Assistant Director of IT Support Services is responsible for providing technical support and guidance to the organization’s IT staff and users. This position is responsible for the day-to-day operations of the IT support services, including troubleshooting, problem resolution, and system maintenance. Detailed Job Description The Assistant Director of IT Support Services is responsible for providing technical support and guidance to the organization’s IT staff and users. This position is responsible for the day-to-day operations of the IT support services, including troubleshooting, problem resolution, and system maintenance. The Assistant Director will also be responsible for developing and implementing IT policies and procedures, as well as providing training and support to users. Job Skills Required
• Knowledge of computer hardware, software, and networking systems
• Ability to troubleshoot and resolve technical issues
• Excellent customer service skills
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Ability to prioritize tasks and manage multiple projects
• Knowledge of IT security best practices
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in IT support services
• Experience with Windows and Linux operating systems
• Experience with virtualization technologies
• Experience with scripting languages such as PowerShell, Bash, and Python
• Experience with cloud computing technologies
• Experience with IT security best practices
Job Knowledge
• Knowledge of computer hardware, software, and networking systems
• Knowledge of IT security best practices
• Knowledge of Windows and Linux operating systems
• Knowledge of virtualization technologies
• Knowledge of scripting languages such as PowerShell, Bash, and Python
• Knowledge of cloud computing technologies
Job Experience
• 5+ years of experience in IT support services
• Experience with troubleshooting and resolving technical issues
• Experience with developing and implementing IT policies and procedures
• Experience with providing training and support to users
Job Responsibilities
• Provide technical support and guidance to the organization’s IT staff and users
• Troubleshoot and resolve technical issues
• Develop and implement IT policies and procedures
• Provide training and support to users
• Monitor system performance and security
• Manage day-to-day operations of the IT support services
• Maintain and update system documentation