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Analyst It Support Cts Jobs in Iowa

It Support Analyst, Operations
By Givelify At , Remote
Develop and maintain a knowledge base of the evolving processes, products, and services
A high degree of empathy for our internal users and a passion for improving the human experience with technology at work
3+ years' experience administering and supporting Slack, Jira, and Zoom
Excellent detail orientation and communication skills; able to explain tech to non-tech people
Apple Mac Support Certification is a big plus
Help desk / technical troubleshooting experience
It Support Analyst Jobs
By University of Iowa At Iowa, United States
Knowledge of and experience with Active Directory Users and Computers and Group Policy Management Console.
Experience managing workstations using Microsoft Endpoint Configuration Manager (MECM) or other desktop management tools and strategies.
Knowledge of and experience with Linux support.
Experience supporting Windows personal computers and laptops.
Experience supporting printers, multi-function devices, etc.
Experience supporting personal mobile computing devices (smartphones, tablets, etc.)
It Support Analyst Jobs
By University of Iowa At Iowa City, IA, United States
Knowledge of and experience with Active Directory Users and Computers and Group Policy Management Console.
Experience managing workstations using Microsoft Endpoint Configuration Manager (MECM) or other desktop management tools and strategies.
Knowledge of and experience with Linux support.
Experience supporting Windows personal computers and laptops.
Experience supporting printers, multi-function devices, etc.
Experience supporting personal mobile computing devices (smartphones, tablets, etc.)
Ln Concerts, Venue Support Analyst - It
By Live Nation At , Remote
Minimum 1-year experience supporting PoS systems (preferably Appetize and/or Micros)
Intermediate knowledge of Microsoft Excel, including use of formulas and pivot tables
Experience with food and beverage business operations, ideally multi-location enterprises
Basic familiarity with Accounting practices (can balance finances/inventory, etc.)
HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
Input PoS data: menu items, prices, discounts, employee credentials, venue layouts, etc.
It Support Analyst Jobs
By Marquee Dental Partners - Practice Support Center At , Tampa, Fl
Providing basic training on computer operation and management
Experience with remote desktop applications and help desk software
Traveling to the client’s location or connecting via remote link
Manage users and groups in Office365
Create knowledge articles to assist other IT team members
Minimum of 2 years of IT technical support experience

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for an Analyst IT Support CTS to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and helping customers resolve their technical problems. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Overview:

Analyst IT Support CTS is responsible for providing technical support to customers and internal staff. This includes troubleshooting hardware and software issues, providing technical advice, and resolving customer complaints.

Detailed Job Description:

Analyst IT Support CTS is responsible for providing technical support to customers and internal staff. This includes troubleshooting hardware and software issues, providing technical advice, and resolving customer complaints. The Analyst IT Support CTS will also be responsible for maintaining and updating customer records, responding to customer inquiries, and providing customer service.

What is Analyst It Support Cts Job Skills Required?

• Excellent customer service skills
• Knowledge of computer hardware and software
• Ability to troubleshoot hardware and software issues
• Ability to communicate technical information to non-technical customers
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Knowledge of network systems and protocols

What is Analyst It Support Cts Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in IT support
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification or equivalent

What is Analyst It Support Cts Job Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques

What is Analyst It Support Cts Job Experience?

• At least two years of experience in IT support
• Experience in customer service
• Experience in troubleshooting hardware and software issues

What is Analyst It Support Cts Job Responsibilities?

• Provide technical support to customers and internal staff
• Troubleshoot hardware and software issues
• Provide technical advice and resolve customer complaints
• Maintain and update customer records
• Respond to customer inquiries
• Provide customer service