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Analyst It Support Cts Jobs in Florida

It Security Support Analyst
By Hirexa Solutions At Tampa, FL, United States
· Document, create knowledge transfer articles, and enrich tickets notes and error logs.
Experience: Candidate experience must include and not limited to:
· Minimum of 4-5-years’ experience in IT support role with concentration on Cybersecurity
· Experience with Active Directory access administrations.
· Experience in Linux, SQL, and SAP access administrations is a plus.
· Knowledge of network, application/infrastructure security concepts, techniques, and tools.
It Support Analyst Jobs
By Wastequip At , Charlotte, 28211, Nc
Supporting users remotely using VPN, TeamViewer, GoToMeeting, Remote Desktop, and other tools.
Strong communication & influencing skills
Basic knowledge of Windows operating systems, networks, databases and network security concepts and tools is required
Experience with technical solutions such as Microsoft Office, VPN, Printers, VOIP Phones, Outlook/Exchange, etc, is required.
Solid analytical skills to troubleshoot high-level, complex and technical problems.
Excellent organizational skills with ability to team with others to develop and implement complex projects

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for an Analyst IT Support CTS to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and helping customers resolve their technical problems. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Overview:

Analyst IT Support CTS is responsible for providing technical support to customers and internal staff. This includes troubleshooting hardware and software issues, providing technical advice, and resolving customer complaints.

Detailed Job Description:

Analyst IT Support CTS is responsible for providing technical support to customers and internal staff. This includes troubleshooting hardware and software issues, providing technical advice, and resolving customer complaints. The Analyst IT Support CTS will also be responsible for maintaining and updating customer records, responding to customer inquiries, and providing customer service.

What is Analyst It Support Cts Job Skills Required?

• Excellent customer service skills
• Knowledge of computer hardware and software
• Ability to troubleshoot hardware and software issues
• Ability to communicate technical information to non-technical customers
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Knowledge of network systems and protocols

What is Analyst It Support Cts Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in IT support
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification or equivalent

What is Analyst It Support Cts Job Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques

What is Analyst It Support Cts Job Experience?

• At least two years of experience in IT support
• Experience in customer service
• Experience in troubleshooting hardware and software issues

What is Analyst It Support Cts Job Responsibilities?

• Provide technical support to customers and internal staff
• Troubleshoot hardware and software issues
• Provide technical advice and resolve customer complaints
• Maintain and update customer records
• Respond to customer inquiries
• Provide customer service