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Americas Channel Support Account Manager Jobs

Support Account Manager Jobs
By ServiceNow At Orlando, FL, United States
Project and large account management experience
Working knowledge or ITIL incident, problem and release management process and procedures
Management – High-level oversight/escalation point for the customer’s ServiceNow Case, Problem, and Change records
Reporting – Agreed upon and regular service management reporting and analysis
Coordinate internal resources, including technical and customer support, professional services and management to meet account performance objectives and customers’ expectations
Manage special projects as assigned by management to meet customer and cross-functional team needs
Channel Account Manager (Remote)
By Johnson Controls At , Louisville
Differentiates and leverages Johnson Controls product offerings from competitors based on the total benefit of doing business with Johnson Controls.
Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
Manage ongoing sales process and responds to and anticipates customer needs.
Engaging with key stakeholders (Owners, Sales Manager(s), outside/inside sales, counter manager, and counter sales)
Continuous training and education efforts, throughout organization.
Bachelor's degree in Engineering, Business, or equivalent sales and technical experience.
Support Account Manager Jobs
By NetApp At United States
Must have problem solving skills to drive case and escalation management from beginning to resolution
Proven ability to manage complex, high pressure situations, staying focused on the right priority and effectively handle time-management
Sufficient technical skills to obtain NCTA certification
Must have proven leadership experience and success supporting a large financial customer
Must possess “ownership” mentality in building internal/external relationships, driving actions, and ensuring the best customer experience
Excellent interpersonal communication and customer service skills in order to collaborate successfully with customers and cross functional teams
Channel Support Administrator Jobs
By Berean Group International, Inc. At United States
100% Remote based, no travel required
Pay range offered $25-$30 DOE
Prefer candidates to support Central and Eastern time zones of the US.
This request is to leverage additional support to existing team members.
6 months contract to start, possible extension and/or conversion to hire, but no guarantee
1-2 rounds of Teams video conference interviews
Channel Account Manager Jobs
By Intermedia Cloud Communications At United States
2-3 plus years of experience in Channel Sales, outside sales and/or account management
You will be expected to represent Intermedia during all phases from pre-sales activity to post-sales account management
Have a strong grasp of solution and value-based selling, preferably from experience they garnered working in the enterprise business applications space
Strong teamwork skills are also required to successfully work in what is a highly matrixed environment
You will prospect for new business and sales opportunities through the Partner Channel
Successfully conduct sales presentations demonstrating Intermedia’s voice and data solutions
Channel Account Executive - Accountants
By Rippling At United States
Manage pipeline in Salesforce to accurately forecast revenue
3+ years sales experience, particularly in SaaS markets selling B2B
Experience carrying a $500k+ annual quota
Previous experience selling HRIS/HCM software and/or selling security related products
Run sales calls with short deck presentation and detailed product demo
Close business and achieve quota attainment consistently
Channel Account Manager (Spanish Fluency)
By Odoo At San Francisco Bay Area, United States
Retain sophisticated partners while coaching inexperienced partners into streamlined sales machines
Collaborate with partners to establish a tailored implementation package for end customers and negotiate the software requirements
1-2 years experience in sales
Experience in a SaaS company
No waste of time in enterprise processes, real responsibilities, and autonomy.
Expand your knowledge of various business industries.
Channel Sales Account Manager
By Odoo At San Francisco Bay Area, United States
Retain sophisticated partners while coaching inexperienced partners into streamlined sales machines
Collaborate with partners to establish a tailored implementation package for end customers and negotiate the software requirements
1-2 years experience in sales
Experience in a SaaS company
Real responsibilities, autonomy, and challenges in a fast-evolving company.
Expand your knowledge of various business industries.
Channel Account Manager- Public Sector
By Zoom At United States
Business forecasting, pipeline development and partner account management skills experience
Customer Relationship Management (CRM) tool experience
Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
Create, deliver, and manage client demos/ presentations, quotes/ proposals, and Quarterly Business Reviews (QBRs)
Closing experience with a history of meeting sales quotas
Effective communication skills with internal and external partners of all levels
Channel Cx Technical Account Manager
By Zoom At United States
Business forecasting, pipeline development and partner account management skills experience
Customer Relationship Management (CRM) tool experience
Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
Create, deliver, and manage client demos/ presentations, quotes/ proposals, and Quarterly Business Reviews (QBRs)
Closing experience with a history of meeting sales quotas
Effective communication skills with internal and external partners of all levels
Channel Account Manager Jobs
By Evolv Technology At Los Angeles, CA, United States
Present and/or demonstrate the Evolv value proposition in live or remote setting.
Travel: Channel Account Managers travel 60% of the time minimally.
Begin to work with sales executives and partners to identify opportunities in the greater Los Angeles region.
Be taking the initiative in group and independent situations to ensure Evolv, you and our partners are set up for success
Be developing strong interpersonal relationships with teammates, sales executives, technical sales, marketing, and other members of Evolv’s revenue organization
Have the understanding and confidence to lead proof of concept, demo or pilot for opportunities in various verticals
Channel Account Executive Jobs
By Odoo At San Francisco Bay Area, United States
1+ years experience in B2B sales
Experience in a SaaS company
No waste of time in enterprise processes, real responsibilities, and autonomy.
Expand your knowledge of various business industries.
Real responsibilities and challenges in a fast-evolving company.
Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits
Support Account Manager (Sam)
By Nexthink At Boston, MA, United States
Direct handling of the troubleshooting phase, including phone communication and remote sessions with the customer.
Diligent tracking of every request coming from the customers you manage, from ticket creation until its resolution.
Ensure the implementation meets the requirements defined by the customer and perform regular health checks on it.
Closely follow every project your customers are involved in to ensure you remain knowledgeable and informed.
At least 5 years of technical support experience
Consolidated experience in troubleshooting Linux server-side applications
Channel Account Manager Jobs
By Odoo At San Francisco Bay Area, United States
Retain sophisticated partners while coaching inexperienced partners into streamlined sales machines
Collaborate with partners to establish a tailored implementation package for end customers and negotiate the software requirements
1-2 years experience in sales
Experience in a SaaS company
Real responsibilities, autonomy, and challenges in a fast-evolving company.
Expand your knowledge of various business industries.
Channel Account Manager Jobs
By Zoom Video Communications, Inc. At , Chicago, Il From $144,300 a year
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
Experience with large VAR’s and Systems Integrators
Experience with executive level engagements and communication
Current knowledge of SLED procurement process
Develop a channel partner regional strategy that includes managing focus partners, recruiting new partners and growing indirect sales revenue
Build business plans with focus partners and growth partners to drive Zoom adoption
Channel Sales Americas Jobs
By Austin Hughes Solutions Inc At Texas, United States
- Proven experience in sales channel management, preferably in the American market.
- Strong understanding of sales strategies, distribution channels, and partner relationship management.
- Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
- Excellent communication and negotiation skills to effectively collaborate with internal teams and external partners.
- Knowledge of the industry trends, competitive landscape, and customer preferences within the relevant market segment.
reporting to Patrick Luketich, Channel Sales Leader.
Americas Quality Manager Jobs
By Tenneco At , Southfield, 48034, Mi
Experienced in ISO 9001 / IATF 16949 requirements/certifications.
Ensure effectiveness Quality Management System.
Ownership in change management systems with respect to all quality system related subjects.
Expertise in Quality Management Systems.
Build capabilities to reach a world class level in quality excellence.
10+ years of work experience preferably in automotive manufacturing environment.
Channel Account Executive Jobs
By Genetec At Los Angeles, CA, United States
5+ years of Security integration experience, Integration channel management a plus
Understanding of business practices; ability to influence and leverage company management and key contributors to achieve growth goals
Identify and coordinate technical training requirements to ensure partner success
Establish internal relationships across the Genetec commercial organization to ensure top notch customer experience
College degree or equivalent experience
Excellent communication skills; able to articulate clearly and effectively in person, over the phone and in writing; strong presentation skills
Americas - It Manager
By Mandarin Oriental Hotel Group At , Boston, Ma

The IT Manager reports directly to the Director of Information Technology and Telecommunications.

Click this link to view the full job description:

Account Support Manager Jobs
By Hewlett Packard Enterprise At , , Ma $50,100 - $114,400 a year
Basic project management, communication, and analytical skills.
Identify potential escalations and alert management proactively.
Build strong relationship with management in assigned accounts.
Drive Customer Expectation management as part of escalation process.
Broad knowledge of company products and services offerings.
Communicate effectively and tactfully to technical level, first- and middle-level management within an organization.

Are you looking for an exciting opportunity to join a fast-paced team and help customers succeed? We are looking for an experienced Americas Channel Support Account Manager to join our team and provide world-class customer service and support. You will be responsible for managing customer relationships, resolving customer issues, and ensuring customer satisfaction. If you are passionate about customer service and have a proven track record of success, we want to hear from you!

Overview The Americas Channel Support Account Manager is responsible for providing support to the channel partners in the Americas region. This includes providing technical support, sales support, and marketing support. The Account Manager will also be responsible for developing and maintaining relationships with channel partners, as well as providing feedback to the company on channel partner performance. Detailed Job Description The Americas Channel Support Account Manager is responsible for providing technical, sales, and marketing support to the channel partners in the Americas region. The Account Manager will be responsible for developing and maintaining relationships with channel partners, as well as providing feedback to the company on channel partner performance. The Account Manager will also be responsible for providing training and support to channel partners, as well as providing product and service updates. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to manage multiple tasks and prioritize effectively
• Knowledge of the channel partner landscape in the Americas region
• Knowledge of the company’s products and services
• Knowledge of sales and marketing strategies
• Ability to troubleshoot technical issues
• Ability to provide customer service
Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• 5+ years of experience in channel partner support
• 5+ years of experience in sales and/or marketing
• Knowledge of the channel partner landscape in the Americas region
• Knowledge of the company’s products and services
• Knowledge of sales and marketing strategies
• Ability to troubleshoot technical issues
• Ability to provide customer service
Job Knowledge
• Knowledge of the channel partner landscape in the Americas region
• Knowledge of the company’s products and services
• Knowledge of sales and marketing strategies
• Knowledge of customer service best practices
• Knowledge of technical support best practices
Job Experience
• 5+ years of experience in channel partner support
• 5+ years of experience in sales and/or marketing
• Experience in customer service
• Experience in technical support
Job Responsibilities
• Develop and maintain relationships with channel partners
• Provide technical, sales, and marketing support to channel partners
• Provide training and support to channel partners
• Provide product and service updates to channel partners
• Provide feedback to the company on channel partner performance
• Troubleshoot technical issues
• Provide customer service