Support Account Manager Jobs
By NetApp At United States
Must have problem solving skills to drive case and escalation management from beginning to resolution
Proven ability to manage complex, high pressure situations, staying focused on the right priority and effectively handle time-management
Sufficient technical skills to obtain NCTA certification
Must have proven leadership experience and success supporting a large financial customer
Must possess “ownership” mentality in building internal/external relationships, driving actions, and ensuring the best customer experience
Excellent interpersonal communication and customer service skills in order to collaborate successfully with customers and cross functional teams
Channel Support Administrator Jobs
By Berean Group International, Inc. At United States
100% Remote based, no travel required
Pay range offered $25-$30 DOE
Prefer candidates to support Central and Eastern time zones of the US.
This request is to leverage additional support to existing team members.
6 months contract to start, possible extension and/or conversion to hire, but no guarantee
1-2 rounds of Teams video conference interviews
Channel Account Manager Jobs
By Intermedia Cloud Communications At United States
2-3 plus years of experience in Channel Sales, outside sales and/or account management
You will be expected to represent Intermedia during all phases from pre-sales activity to post-sales account management
Have a strong grasp of solution and value-based selling, preferably from experience they garnered working in the enterprise business applications space
Strong teamwork skills are also required to successfully work in what is a highly matrixed environment
You will prospect for new business and sales opportunities through the Partner Channel
Successfully conduct sales presentations demonstrating Intermedia’s voice and data solutions
Channel Account Executive - Accountants
By Rippling At United States
Manage pipeline in Salesforce to accurately forecast revenue
3+ years sales experience, particularly in SaaS markets selling B2B
Experience carrying a $500k+ annual quota
Previous experience selling HRIS/HCM software and/or selling security related products
Run sales calls with short deck presentation and detailed product demo
Close business and achieve quota attainment consistently
Channel Account Manager- Public Sector
By Zoom At United States
Business forecasting, pipeline development and partner account management skills experience
Customer Relationship Management (CRM) tool experience
Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
Create, deliver, and manage client demos/ presentations, quotes/ proposals, and Quarterly Business Reviews (QBRs)
Closing experience with a history of meeting sales quotas
Effective communication skills with internal and external partners of all levels
Channel Cx Technical Account Manager
By Zoom At United States
Business forecasting, pipeline development and partner account management skills experience
Customer Relationship Management (CRM) tool experience
Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
Create, deliver, and manage client demos/ presentations, quotes/ proposals, and Quarterly Business Reviews (QBRs)
Closing experience with a history of meeting sales quotas
Effective communication skills with internal and external partners of all levels

Are you looking for an exciting opportunity to join a fast-paced team and help customers succeed? We are looking for an experienced Americas Channel Support Account Manager to join our team and provide world-class customer service and support. You will be responsible for managing customer relationships, resolving customer issues, and ensuring customer satisfaction. If you are passionate about customer service and have a proven track record of success, we want to hear from you!

Overview The Americas Channel Support Account Manager is responsible for providing support to the channel partners in the Americas region. This includes providing technical support, sales support, and marketing support. The Account Manager will also be responsible for developing and maintaining relationships with channel partners, as well as providing feedback to the company on channel partner performance. Detailed Job Description The Americas Channel Support Account Manager is responsible for providing technical, sales, and marketing support to the channel partners in the Americas region. The Account Manager will be responsible for developing and maintaining relationships with channel partners, as well as providing feedback to the company on channel partner performance. The Account Manager will also be responsible for providing training and support to channel partners, as well as providing product and service updates. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to manage multiple tasks and prioritize effectively
• Knowledge of the channel partner landscape in the Americas region
• Knowledge of the company’s products and services
• Knowledge of sales and marketing strategies
• Ability to troubleshoot technical issues
• Ability to provide customer service
Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• 5+ years of experience in channel partner support
• 5+ years of experience in sales and/or marketing
• Knowledge of the channel partner landscape in the Americas region
• Knowledge of the company’s products and services
• Knowledge of sales and marketing strategies
• Ability to troubleshoot technical issues
• Ability to provide customer service
Job Knowledge
• Knowledge of the channel partner landscape in the Americas region
• Knowledge of the company’s products and services
• Knowledge of sales and marketing strategies
• Knowledge of customer service best practices
• Knowledge of technical support best practices
Job Experience
• 5+ years of experience in channel partner support
• 5+ years of experience in sales and/or marketing
• Experience in customer service
• Experience in technical support
Job Responsibilities
• Develop and maintain relationships with channel partners
• Provide technical, sales, and marketing support to channel partners
• Provide training and support to channel partners
• Provide product and service updates to channel partners
• Provide feedback to the company on channel partner performance
• Troubleshoot technical issues
• Provide customer service