Airport Passenger Service Agent – Elm Jobs
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Are you looking for an exciting opportunity to work in the airport and provide exceptional customer service? We are looking for a passionate Airport Passenger Service Agent to join our team at Elm Airport. As an Airport Passenger Service Agent, you will be responsible for providing excellent customer service to passengers, ensuring their safety and comfort, and providing assistance with ticketing and baggage. If you have a passion for customer service and a desire to make a difference, this could be the perfect job for you!
Overview Airport Passenger Service Agent – Elm is responsible for providing customer service to passengers at the airport. This includes assisting passengers with check-in, boarding, and disembarking, as well as providing information about the airport and its services. The agent is also responsible for ensuring that all passengers are safe and secure while in the airport. Detailed Job Description Airport Passenger Service Agent – Elm is responsible for providing excellent customer service to passengers at the airport. This includes assisting passengers with check-in, boarding, and disembarking, as well as providing information about the airport and its services. The agent is also responsible for ensuring that all passengers are safe and secure while in the airport. The agent is also responsible for ensuring that all passengers are properly screened and that all luggage is properly tagged and stored. The agent is also responsible for ensuring that all passengers are aware of the airport’s rules and regulations. Job Skills Required• Excellent customer service skills
• Knowledge of airport operations and procedures
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Ability to handle difficult customers
• Excellent communication and interpersonal skills
• Ability to remain calm and professional in stressful situations
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of airport operations and procedures
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Ability to handle difficult customers
• Excellent communication and interpersonal skills
• Ability to remain calm and professional in stressful situations
Job Knowledge
• Knowledge of airport operations and procedures
• Knowledge of customer service principles and practices
• Knowledge of safety and security regulations
• Knowledge of airline policies and procedures
• Knowledge of computer systems and software
Job Experience
• Previous customer service experience
• Previous experience working in an airport environment
• Previous experience working with airline passengers
Job Responsibilities
• Assist passengers with check-in, boarding, and disembarking
• Provide information about the airport and its services
• Ensure that all passengers are safe and secure while in the airport
• Ensure that all passengers are properly screened and that all luggage is properly tagged and stored
• Ensure that all passengers are aware of the airport’s rules
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