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Passenger Service Agent Jobs
Company | dnata |
Address | Orlando, FL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Airlines and Aviation |
Expires | 2023-07-06 |
Posted at | 11 months ago |
dnata is hiring Passenger Service Agents at MCO Airport!
- Shift hours are subject to change due to late aircraft arrival times*
- Announce arrivals and departures as necessary
- Electronic check-in of passengers for international travel
- Ensure correct boarding passes are provided to each passenger for the assigned flight
- Assign passenger seats
- Possess basic computer literacy
- 1 year of Customer Service experience preferred
- Performing other duties as assigned
- Ability to stand, bend, stoop, and walk for extended periods of time
- Possess a high school diploma or GED equivalent
- Verification of documents for international and domestic flights
- Match manifest to on-board count
- Provide information to passengers/customers as requested
- Assist with baggage tagging and baggage claim reports
- Possess and maintain a valid state driver's license and other FAA/Airport required identification/seals or authorizations
- Push, pull, lift, and load up to 70 pounds
- Maintain current knowledge of all flight times during designated shift
- Verify ticket and seat reservations
- Excellent communication and interpersonal skills
- Connect/disconnect Jetway/stairs as necessary
- Maintain liaison with Airlines, Customer Service Representatives and Ground Handlers
- Exceptional customer service skills
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