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Company | dnata |
Address | Chicago, IL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Airlines and Aviation |
Expires | 2023-07-07 |
Posted at | 11 months ago |
dnata is hiring a Passenger Service Supervisor at ORD Airport!
- Assign passenger seats
- Electronic check-in of passengers for international travel
- Match manifest to on-board count
- Possess basic computer literacy
- Excellent communication and interpersonal skills
- Performing other duties as assigned
- Including but not limited to standing, bending, stooping, walking, pushing, and pulling
- Provide information to passengers/customers as requested
- Maintain liaison with Airlines, Customer Service Representatives and Ground Handlers
- Push, pull, lift, and load up to 70 pounds
- Successfully complete Company’s training program
- 1+ years Passenger Service Supervisor experience preffered
- Assist with baggage tagging and baggage claim reports
- Announce arrivals and departures as necessary
- Verification of documents for international and domestic flights
- Possess a high school diploma or GED equivalent
- Possess/maintain a valid state driver's license and other FAA/Airport required identification/seals or authorizations
- Verify ticket and seat reservations
- Responsible for overseeing the workflow for the ground services team, delegating tasks, and ensuring daily duties are performed safely and efficiently.
- Ensure correct boarding passes are provided to each passenger for the assigned flight
- Connect/disconnect Jetway/stairs as necessary
- Exceptional customer service skills
- Maintain current knowledge of all flight times during designated shift
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